Got one this evening. She asked a lot of questions about software I use on it, what I primarily use it for (graphics, web/desktop publishing, etc.), where I use it (school, home, business), how it's connected (LAN, dial-up, DSL or cable), on and on and then something about what I don't like about it. I said it was the graphics card and that it gets poor performance with games. Debate that as you wish, but that's been my experience.