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Is your MacBook NOT cracked? (Page 2)
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Grizzled Veteran
Join Date: Mar 2003
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My crack didn't appear until it hit 14-months old. I carry it around allot with the display open and one hand gripping it to the left or right of the trackpad. I think the pressure over the area might have caused the poorly supported ridge to crack after repeated stress. If you simulate what I'm describing you'll see instantly "get it"...
I don't think is has anything to do with how hard you close the display, unless of course you slam it down like a lunatic.
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MacBook and iMac Core 2 Duo 24"
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Fresh-Faced Recruit
Join Date: Jan 2008
Location: Bellingham, WA
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January 2006 MB C2D, no cracks. I take it to school with me frequently, and the previous owner even dropped the computer. So I love not caring about the appearance of the external case as it came to me with scratches.
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Fresh-Faced Recruit
Join Date: Jan 2008
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I would not buy a MacBook until or unless the defect has been officially recognized by Apple, and the defective macbooks are no longer being sold.
The macbook I purchased in Sept. 07 has cracked in 3 places.
Yes, I know. I can take it to Apple Store (80 miles roundtrip) and have defected "repaired", which I will - but keep in mind - many people have done this and then had the replaced case crack exactly the same way.
Apple keeps replacing cracked cases with other defective cases, until warranties run out.
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Moderator Emeritus
Join Date: Apr 2001
Location: Up In The Air
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Macbook white, rev. A.
The top case (keyboard and palmrest) is fine.
The crack is on the left side of the bottom case, stemming from one of the screw holes. It looks to be spreading and will probably grow to reach the bottom edge of the battery bay.
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Fresh-Faced Recruit
Join Date: Feb 2008
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no cracks...bought over a year ago!
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Forum Regular
Join Date: Feb 2008
Location: Chicagoland area
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Originally Posted by Simon
Which incidentally also happens to be the area where most people experience cracks.
Note that the crack is exactly where the screen bezel rests on the top case.
I have the same cracks on mine.
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Mac Elite
Join Date: Oct 2004
Location: Downtown Austin, TX
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Add me to the list of people who's got a cracked Macbook. Mine's only 3 weeks old and cracked in the notorious location on the right side palm rest.
And I close my screen very gently... I believe it might have even had the crack out of the box, but I didn't notice it until yesterday. I'm taking it in this morning to get it repaired.
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Banned
Join Date: Feb 2008
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I CAN GUARANTEE THAT CRAP MACBOOKS ARE STILL BEING SHIPPED OUT. I GOT MINE IN DECEMBER AND ITS FUKD. Im that mad, ive even joined this forum to vent my anger.
This macbook 13" is FLAWED! MAJORLY FLAWED.
Having been a pc user for 10 years and been suckered into this macs are better hype I invested in a macbook 13. Ive had it 9 weeks and its got this crack that just about everybody has, i know 4 people with macbooks and 75% of them have this crack problem where the lid splits the cheap crap plastic top casing. I like the thread title as its most appropriate.
After chatting to apple today they are very kindly going to replace the cover but on deeper thought, im just going to call them back tomorrow and demand my money back. This is just not good enough. All they are going to do is replace a junk piece of plastic with another junk piece of plastic and this heap will break again. Smaller companies have replaced a faulty product within 3 months of it breaking and i dont care about it being "cosmetic". 80% of my reasoning buying is cos they looked "book". Well it dont look so book now.
As i run my own pc repair business, unless i get a satisfactory response regarding this outrage, none of them will ever be encouraged to purchase a mac or any other apple product and this recent resurgence that they have been on will come to an abrupt end.
Long live the pc. At least its solid and not a flimsy piece of pish that looks good if you dont touch it, or close the lid or carry it about anywhere or fart near it.
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Forum Regular
Join Date: Oct 2007
Location: Pensacola, FL
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It's a casting flaw. It sucks. I just finally got around to calling for my box today. Hopefully they gin it up right and get it back to me.
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Bla Bla Bla
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Mac Enthusiast
Join Date: Jan 2001
Location: My mind (sorry, I'm out right now)
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Original issue Macbooks - My daughter's is cracked, my wife's isn't. Make of it what you will.
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The first commandment of ALL religions is to provide a comfortable living for the priesthood.
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Forum Regular
Join Date: Feb 2004
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I know 5 people with macbooks and none have cracked. One was bought the first month they were out (this one did suffer the overheating problem but was fixed by Apple).
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12.1" Powerbook G4
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Mac Elite
Join Date: Oct 1999
Location: New York, NY
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Originally Posted by Simon
Which incidentally also happens to be the area where most people experience cracks.
Note that the crack is exactly where the screen bezel rests on the top case.
Ditto, that's exactly where mine is cracked (on both sides of the trackpad.) 2006 original MacBook.
It went in once because the case was discolored (yellow) after a couple months.
It went in again when the hard drive crashed.
The battery failed after about a year.
Now it's kernel panicking when I plug in my headphones once in a while AND the case is cracked. Argh.
It makes me miss my Pismo. *That* was a solid laptop. Maybe I'll ask for it to be replaced under AppleCare.
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Last edited by maxintosh; Feb 18, 2008 at 02:46 PM.
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Forum Regular
Join Date: Oct 2007
Location: Pensacola, FL
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DHL lost the box I was going to ship my laptop in. I'm scared to send it away now.
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Bla Bla Bla
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Mac Elite
Join Date: Sep 2001
Location: MA, USA
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I just noticed the crack today.
Someone asked me, "hey, how long have you had it?"
Me: "I got it december 06"
Them: "Do you have cracks on the palmrest?"
Me: "No... oh wait, yeah, my right palmrest is cracked at the base."
I never noticed it before, but its def going to come off soon. I am pretty hard on my laptop. I am in college and am usually away from my apartment from 8 AM to 11 PM and I ALWAYS have my laptop with me. I do have it in a nice case, but its not protecting against this.
I have applecare, so no worries....
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AXP
ΔΣΦ
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Forum Regular
Join Date: Jul 2007
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June '07 no cracks. I have invisishield and the lid literally leaves indents in the invisishield on the palm rests. I am hoping the invishield will provide enough enough cushion to prevent the cracking, but I do have applecare so I am not totally worried.
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Fresh-Faced Recruit
Join Date: Feb 2008
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I have the same crack as that picture, but only on the right side. Are you guys saying applecare will fix that?? if so i still won't send it in for a little crack. i dont want to be without my laptop for something like that. but its tempting. i want it to look good again. lol.
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Forum Regular
Join Date: Oct 2007
Location: Pensacola, FL
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Mine is no longer cracked. I sent it away and it came back to me in about one day. It was awesome. Now to decide which keyboard cover to get.
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Bla Bla Bla
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Posting Junkie
Join Date: Nov 2000
Location: in front of my Mac
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Some people have had theirs repaired at an Apple store within a few hours and didn't have to send it away. Check your local store, show them the cracked MB and ask them if they can do it on site. Maybe they can also order the top case part and have you bring in your MB when it arrives for a quick repair.
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Junior Member
Join Date: Feb 2008
Location: Greenville, SC
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I do not have cracks on my whitebook. I bought an early 08 model so I'm hoping that the impurities in the casing have been found. I have already brought my macbook through rainstorms, on trips, in my jeep offroad, and everywhere. Neoprene cases are amazing.
hunter
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Fresh-Faced Recruit
Join Date: Feb 2008
Status:
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I've had my MacBook since July of 2006. It is the first version of them. It has only left my apartment 5 times including a week ago when it was sent to Apple for the repair of a crack on the palm rest exactly like the one in the video below. I am awaiting word on the status of the repair.
YouTube - MacBook CrackBook
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Fresh-Faced Recruit
Join Date: Dec 2007
Status:
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not cracked
just handle it with care!
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Junior Member
Join Date: Sep 2002
Location: toronto, canada
Status:
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White MacBook, bought Aug 9 07, just sold today: used 5 days a week, 6-8 hours a day, no cracks.
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--
"What is it you see, in the horizon's bruised smear, that cannot be blotted out by your raised hand?"
www.thecrookedcrow.com
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Professional Poster
Join Date: Mar 2003
Location: Down by the river
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A survey would be a better way to gather this data.
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Fresh-Faced Recruit
Join Date: May 2008
Status:
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I have the exact same problem.. but when it happened I was in Venezuela.. where the Apple Store doesn't exist.. so i just decided to super glue it back in I thought since i left it home alone one of my young cousins had mistreated my computer.. Now, I'm living in Florida but I'm wondering if that will cause apple to not fix my problem.. It is still in guarantee.. Now cracks are showing all around the computer not only in the bottom right corner.. but in the bottom left and on the top two sides as well.. I'm just hoping that they will.. my Macbook is falling apart..
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Mac Enthusiast
Join Date: Feb 2007
Location: UK
Status:
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Mine cracked this weekend, but not in the place where it usually cracks, do you think I can get it replaced still? Its just in the dead corner of the palm rest, relatively near the usual place of cracking. Pretty gutted, I take care of my stuff aswell.
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Macbook mid 2007: 2Gb Ram, Intel core 2 duo, 2.16GHz, 500Gb HDD, Snow Leopard 10.6.6
HTC HD7 (Windows Phone 7!)
iPod 5G 80GB
iPod Mini 4GB (Blue)
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Moderator Emeritus
Join Date: Apr 2005
Location: Cambridge, UK
Status:
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Mine was fine until I took it into Apple for warranty service (screen & logic board replacement), the screen bezel was cracked afterwards above the right screen latch and there seems to be one where it would close on the palm rest to match as well, although they argued that it's a 'scratch', either way, they were caused during service. They also managed to miss the fact that my backlight didn't work after they replaced the screen.
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Forum Regular
Join Date: Oct 2007
Location: Pensacola, FL
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yea I got my topcase replaced and it's starting to crack again. I replaced it a few months ago. These things are junk in my opinion. the parts that is.
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Bla Bla Bla
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Mac Elite
Join Date: Sep 2000
Status:
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Got mine right after the November 2007 refresh. I don't even worry about scratches, since Apple seems to like making scratch-prone cases. But no cracks so far on my white MacBook. <cross fingers>
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Forum Regular
Join Date: Oct 2007
Location: Pensacola, FL
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seems like it's an inevitable issue
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Bla Bla Bla
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Posting Junkie
Join Date: Jun 2002
Location: Calgary
Status:
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Starting to crack. 15 months in.
My 10 year old Tecra, on the other hand, is still in perfect condition ... even after 2 years of use by a 4-6 year old.
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Professional Poster
Join Date: Jun 2002
Location: Southern California
Status:
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Don't even get me started. I love my Blackbook, but it doesn't love me. Thank God for Applecare.
Bought it in June '06, case cracked (two spots) about 8 months in. Replaced, but now the case is starting to crack again. I've also had the battery replaced (twice), the charger replaced, and now Bluetooth no longer works. [/rant]
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Dedicated MacNNer
Join Date: May 2008
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Not cracked, because I took my cracked MacBook in to the Apple Store and asked them to fix it, which they did happily and quickly.
Just in case you were wondering if the Apple Store will fix this if you take it in - they will.
P.S. If you want to take a stab at fixing it yourself, head down to your local model airplane store and pick up a bottle of the liquid cement plastic kits use. Not the old red Testors tube - but a bottle of the liquid stuff, like this:
(My favorite brand, BTW - Tamiya Extra-Thin).
Hold the cracked-off bit in place, then brush just the tiniest drop on the seam between the cracked-off bit and the case. Be careful - don't get any on your finger while you're holding it, or you'll melt a nice fingerprint into the plastic of your case. Anyhow, the stuff works great, and will hold the cracked-off bit right back in place.
(Written as I divide my time between my MacBook and a 1/72 scale A-4C Skyhawk)
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Last edited by Nergol; May 13, 2008 at 04:05 AM.
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Addicted to MacNN
Join Date: Feb 2003
Location: NY²
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This weekend I noticed that mine is now cracked on the right side, where the screen's feet touch.
I'll take it to the Apple Store this weekend.
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Posting Junkie
Join Date: Jun 2002
Location: Calgary
Status:
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Originally Posted by Brien
Don't even get me started. I love my Blackbook, but it doesn't love me. Thank God for Applecare. [/rant]
I really dislike it when people are thankful for having to pay extra for the privilege of getting Apple to repair their design flaws. Repairs to design flaws should be handled regardless of the state of their warranty.
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Forum Regular
Join Date: Feb 2008
Location: Chicagoland area
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Originally Posted by Mane
I have the exact same problem.. but when it happened I was in Venezuela.. where the Apple Store doesn't exist.. so i just decided to super glue it back in I thought since i left it home alone one of my young cousins had mistreated my computer.. Now, I'm living in Florida but I'm wondering if that will cause apple to not fix my problem.. It is still in guarantee.. Now cracks are showing all around the computer not only in the bottom right corner.. but in the bottom left and on the top two sides as well.. I'm just hoping that they will.. my Macbook is falling apart..
Well, if you super glued it back in you just screwed yourself if you ever want to get inside your laptop to fix something like a burned out Superdrive (which happens all the time). The thin top layer will easily break if you've glued it to your chassis and try to pull the two apart. Apple would have to pull the two apart to fix it, but now they won't be able too without trashing both the upper and lower half.
Using super glue on a Mac that you intend to warranty repair is generally a bad idea I would think.
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Mac Elite
Join Date: Sep 2000
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Originally Posted by Wiskedjak
I really dislike it when people are thankful for having to pay extra for the privilege of getting Apple to repair their design flaws. Repairs to design flaws should be handled regardless of the state of their warranty.
I'm not sure it was meant entirely in that way, but I agree with your sentiment. Apple should be fixing design flaws free of charge. In fact, I find the whole idea of AppleCare contrary to the idea of building quality systems.
If you drop your Mac or have any kind of accident with your Mac that is your doing, that isn't covered under AppleCare. Only the kind of malfunctions which are not user error and should not occur on a relatively new system are covered. So, what confidence is that supposed to give me as a customer?
"Buy AppleCare-- You'll never know when we screwed up on quality control!"
I decided not to get AppleCare for my Mac, because I think I paid enough for it, and I was really breaking the bank if I did (it's not exactly cheap, either). I'm pretty handy with computer surgery and replacing parts anyway. But in spite of recommending Macs to everyone, I haven't been immensely pleased with the build quality of late, and the fact that it takes class-action lawsuits for Apple to even acknowledge and rightfully compensate affected users.
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Mac Elite
Join Date: Mar 2001
Location: Madison, WI
Status:
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First-generation white MacBook, CD 2.0, purchased when it was released. Not cracked, but I've had the superdrive replaced and battery replaced.
I tend to agree about AppleCare. However, every Apple laptop I've owned since my Wallstreet has had problems develop after a year, so I ended up buying AppleCare for my MacBook.
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Fresh-Faced Recruit
Join Date: Jan 2007
Status:
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Mine was cracked a little bit after I bought mine. They fixed it and have not had any issues since....knock on wood.
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Professional Poster
Join Date: Jun 2002
Location: Southern California
Status:
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Originally Posted by Macola
First-generation white MacBook, CD 2.0, purchased when it was released. Not cracked, but I've had the superdrive replaced and battery replaced.
I tend to agree about AppleCare. However, every Apple laptop I've owned since my Wallstreet has had problems develop after a year, so I ended up buying AppleCare for my MacBook.
While I agree that you should've HAVE to pay for Applecare, I've had problems with both my previous laptops past the one-year mark as well, which is exactly why I broke down and bought it this time around.
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Senior User
Join Date: Dec 2002
Location: Out West Somewhere....
Status:
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No cracks... C2D MacBook, 2.0Ghz... unknown manufacture date. Bought used from friend.
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iMac - Late 2015 iMac, 32GB RAM
MacBook - 2010 MacBook, 1TB SSD, 16GB RAM
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Posting Junkie
Join Date: Jun 2001
Location: Baltimore, MD
Status:
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First gen, no cracks no problems. This MacBook has replaced my old Pismo as my favorite Mac ever.
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Senior User
Join Date: Dec 2002
Location: Out West Somewhere....
Status:
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Spoke too soon..just found a split in usual place on right side above power light. Ugh
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iMac - Late 2015 iMac, 32GB RAM
MacBook - 2010 MacBook, 1TB SSD, 16GB RAM
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Moderator Emeritus
Join Date: Apr 2005
Location: Cambridge, UK
Status:
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Originally Posted by Chinasaur
Spoke too soon..just found a split in usual place on right side above power light. Ugh
That's where mine is, it's not too bad, I can manipulate it so it's definitely a crack. I need to wait for it to break now...
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Forum Regular
Join Date: Jun 2006
Status:
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Originally Posted by hatim
May 2006: 2 cracks.
same!
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Dedicated MacNNer
Join Date: Feb 2006
Status:
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I have a Feb 07 white MB. It's not cracked, but I can tell it's getting ready to crack on the right side. There's a nice little indent going, and I'm thinking it wont be much longer before it cracks.
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Senior User
Join Date: Sep 2007
Location: NY
Status:
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Until last week I had no cracks, but now I have the infamous cracks the everyone seems to have on both sides of the trackpads. It's just a eyesore of a sight, so I plan on buying a hard-shell case for my Macbook..argh
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Mac Enthusiast
Join Date: Nov 2003
Location: great northwest
Status:
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Mine's only 3 months old, black, no cracks, but it's rumored that the next MacBooks will be aluminum, so you might wanna wait and see....
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