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If you bought a powerbook direct from apple, can it be repaired at a local
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Forum Regular
Join Date: Nov 2003
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Junior Member
Join Date: Nov 2003
Location: Northampton, MA
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Yup, any authorized Apple service provider.
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Forum Regular
Join Date: Nov 2003
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Thanks for the reply. So i can just drop it off there for my screen uneven dimming problem, and they can mail it back to my office? Or will I have to make a 1hr trip to the store to pick it up?
Thanks again
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Junior Member
Join Date: Nov 2003
Location: Northampton, MA
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Have you checked Apple's Service Locator site to see if there might be another authorized service provider closer to you than the Apple store?
Otherwise, my guess is you'll have to make two trips. It probably depends on the store's policy.
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Forum Regular
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lol, your a lifesaver. There is one 6 miles away from me.! a true newbie
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Fresh-Faced Recruit
Join Date: Nov 2000
Location: Grandville, MI USA
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FYI most laptop service these days is done by sending the unit straight to Apple where they repair it. Unless its out of warrantee.
Used to work in an Apple Service center.
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Thanks
Paul
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Senior User
Join Date: Nov 2002
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Originally posted by pharmelink:
FYI most laptop service these days is done by sending the unit straight to Apple where they repair it. Unless its out of warrantee.
Used to work in an Apple Service center.
Have to agree there. They box it up and ship it off. To Texas, I believe. It does save you the problem of asking for a pick-up box and shipping it out yourself though. And the good thing is that they will mail it back to you, not the Apple Store.
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Happily using a Mac since '89
MacPortable: 16Mhz 1meg/40meg System 6.0.8 - 16lbs Yeah baby!
Powerbook 17" 1.33Ghz 2GB/100GB 8x Superdrive
Powerbook 12" 867Mhz 1.125GB/80GB 2xDVD-R RPC1
MacbookPro 17" 2.33Ghz
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Forum Regular
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ah i was hoping the local center could order in the screen, and install it for me locally. I was told that they do in house repairs. Ill find out soon enough,
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Admin Emeritus
Join Date: Oct 1999
Location: Zurich, Switzerland
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Or just have Apple pick it up from, and return it to, your office.
What Apple does is ship you an empty box via Airborne, which you put the PowerBook in, and then Airborne picks up the box and ships it to Apple. Then they fix it and send it back... door-to-door service, it rocks.
The thing is, there are some repairs Apple won't allow their service providers to do -- for those repairs, they just end up sending it in via Airborne just as you would have.
tooki
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