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You are here: MacNN Forums > Hardware - Troubleshooting and Discussion > Mac Notebooks > First post + Blackbook + Crashes

First post + Blackbook + Crashes
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tabbs
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Jul 31, 2006, 06:30 PM
 
Hello. This is my first posting in this forum but I've been reading daily for about a month.

First off I just want to jump in and say that I think that macbook in black is totally worth the extra 200 bucks. It just looks great. I came from a powerbook and didn't want to go for the "ibook white". It felt like a downgrade.

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I have had many crashes with my macbook. Mind you I have been pushing it pretty hard with final cut and other processor intensive things. Also testing a ton of different software. Core duo temps seem normal at 50 idle and the sixties on full load. It’s a week 26.

I've notices crashes consistently in three instances:

1) Exporting from Final Cut (not universal) in an already hot room. I had to point a fan at the macbook to get it to export the whole movie.

2) A little while after I wake it up from sleep it will crash. Not every time but its seeming to happen more now. It seems to happen at the exact second I click a link or an icon with the cursor. Like that click broke the camels back.

3) I’ve had weird experiences with the camera also. One time when I used photo booth, every time I went to take a picture it would crash. Again it was like click that picture broke it. It was a very inconsistent and after a few restarts I gave up trying to figure out. It seems to work now but I don’t use it much.

All these crashes are the same. Screen goes black. Lights go off. It’s sometimes quite a trick to get it to restart too. Hold down the power button and all that. I may be doing it wrong.

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Anyhow…..thanks for reading. Any advice on how to handle these problems or is some a re known issues or not.

Thanks

tabbs
     
kaido
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Jul 31, 2006, 06:31 PM
 
Have you run Software Update yet?
     
tabbs  (op)
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Jul 31, 2006, 06:33 PM
 
software is up to date
     
imitchellg5
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Jul 31, 2006, 06:51 PM
 
Scary scary, tell Apple about it.
     
tabbs  (op)
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Jul 31, 2006, 07:06 PM
 
I had very similar experiences with my powerbook when I was asking alot of it.
When I hear people say they never have a crash I assume they are running word and a browser. Never really pushing the machine. Also It's been really hot here. 90's and up for weeks and no AC.
I guess I'm jaded because I've never had a computer that didn't crash.

You just have to learn to caress the old girl........

Do you really think a new logic board or whatever they do is going to give me a 100% stable machine?

I know it could be more or less complicated than that but..
     
imitchellg5
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Jul 31, 2006, 07:33 PM
 
Yes a new one should be more stable.
     
Timetheus
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Jul 31, 2006, 07:37 PM
 
How much RAM do you have? Mac OS X can never really have enough. Although I admit that behavior smells more like bad RAM or Logic Board then run-of-the-mill crashes (and I do push my MBP quite hard, and Civ 4 is about the only thing that's ever crashed, that is until I turned Anti-Aliasing off).

BTW, is your RAM stock or Apple supplied? If it's Apple, call Applecare - if it's some other brand you may need to replace it.

I would run hardware test (it's on the software DVD that came with your MacBook). Just insert the DVD and hold "D" on start up (If I remember right). Run the extended test and see if it comes up with any errors.
     
imitchellg5
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Jul 31, 2006, 07:40 PM
 
It is C key.
     
tabbs  (op)
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Jul 31, 2006, 07:41 PM
 
I'm about to be off on vacation for a few weeks. Was planning on taking the macbook with me.

It shouldn't make any difference (in the service I get) if I bring it in when I get back, would it?
I haven't purchased Applecare yet but I'm cool for the first year anyway, right?

Thanks for the help
     
tabbs  (op)
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Jul 31, 2006, 07:42 PM
 
1gb stock
will try the hardware test.
     
tabbs  (op)
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Jul 31, 2006, 08:13 PM
 
did the hardware test. no errors.

It took me two trys though. First time when I hit the "start test" button it imediatly crashed.
Second time no problem. I think I did something wrong.....

It was D...not C.....
     
brassplayersrock²
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Jul 31, 2006, 08:17 PM
 
c = cd. d=dvd

i do believe
     
tabbs  (op)
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Jul 31, 2006, 08:23 PM
 
tubist here. saint ptersburg BBb
     
imitchellg5
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Jul 31, 2006, 08:27 PM
 
Originally Posted by brassplayersrock
c = cd. d=dvd

i do believe
C works for the Tiger DVD though!?
     
dankar
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Aug 1, 2006, 03:11 AM
 
My white Macbook (2ghz) has not crashed since I brought it (July). Running Nikon NX and photoshop side by side, editing multiple 34mb raw files and itune playing in the background.

Could it be having a 2gb ram helps?
     
pheonixash
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Aug 1, 2006, 03:12 AM
 
C = Boot from Disc
D = Hardware Test

For the Tiger DVD atleast.
     
cmeisenzahl
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Aug 1, 2006, 10:57 AM
 
Hmmm. I don't like the sound of that at all, definitely ask Apple support about it. ;-(
     
   
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