[Dormie]

Hello,

I have problem! Would be grateful for some advice that can lead me forward.

Has installed El Capitan on my iMac. I Made a "Clean Install”. After a restart, all files and programs was downloaded Time Machine. Everything went well and El Capitan runs OK all the files and programs are there and runs well. Except one - The Mail application.

Mail program does not start. When I try to start the e-mail i got a message witch says that the program needs few minutes to retrieve the mail and that I should press the continue for this to be implemented. But it will not start and a pop up an error message follows. And now I have no idea how to proceed, so I would be really grateful for any advise
Dormie.

[Mike Wuerthele]

What's the error?

[Dormie]

I can not open/start the mail application

[mindwaves]

Hold down the Option key when clicking the Mail icon. Click "rebuild."

[Mike Wuerthele]

^ this, but...

"But it will not start and a pop up an error message follows."

What's the error message? What is the exact text? What you put in the follow-up comment?

[Dormie]

This is the first part of the error message. I really hope that you have some idea what to do.......

Process: Mail [1690]
Path: /Applications/Mail.app/Contents/MacOS/Mail
Identifier: com.apple.mail
Version: 9.0 (3094)
Build Info: Mail-3094000000000000~1
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Mail [1690]
User ID: 501

Date/Time: 2015-10-04 20:32:37.488 +0200
OS Version: Mac OS X 10.11 (15A284)
Report Version: 11
Anonymous UUID: 76D628BE-A2AA-ECA7-6A22-34184A732EBF


Time Awake Since Boot: 23000 seconds

System Integrity Protection: enabled

Crashed Thread: 5 -[LibraryImportAssistant synchronouslyDoTheImport] Dispatch queue: NSOperationQueue 0x7fa3437aaf30 :: NSOperation 0x7fa3437ba860 (QOS: UTILITY)

Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY

Application Specific Information:
*** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'The account directory /Users/raine/Library/Mail/V3/Mailboxes is actually a file'
abort() called
terminating with uncaught exception of type NSException
Application Specific Backtrace 1:
0 CoreFoundation 0x00007fff8a971bd2 __exceptionPreprocess + 178
1 libobjc.A.dylib 0x00007fff9399add4 objc_exception_throw + 48
2 CoreFoundation 0x00007fff8a9768aa +[NSException raise:format:arguments:] + 106
3 Foundation 0x00007fff8a169f46 -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:descr iption:] + 198
4 Mail 0x00007fff8ddfe950 -[MFMailAccount _synchronizeMailboxListWithFileSystemBeforeImport:] + 550
5 Mail 0x00007fff8dd98712 +[MFLibrary importMessagesFromEnabledAccounts] + 2333
6 Mail 0x000000010e068eeb Mail + 1756907
7 CoreFoundation 0x00007fff8a8e38cc __invoking___ + 140
8 CoreFoundation 0x00007fff8a8e375e -[NSInvocation invoke] + 286
9 MailCore 0x00007fff8c6cfdca -[MCMonitoredInvocation invoke] + 245
10 MailCore 0x00007fff8c701f3b -[MCThrowingInvocationOperation main] + 48
11 MailCore 0x00007fff8c68bb12 -[_MCInvocationOperation main] + 426
12 Foundation 0x00007fff8a0be1c6 -[__NSOperationInternal _start:] + 654
13 Foundation 0x00007fff8a0ba1b0 __NSOQSchedule_f + 194
14 libdispatch.dylib 0x00007fff92c30453 _dispatch_client_callout + 8
15 libdispatch.dylib 0x00007fff92c35083 _dispatch_queue_drain + 754
16 libdispatch.dylib 0x00007fff92c3b6c9 _dispatch_queue_invoke + 549
17 libdispatch.dylib 0x00007fff92c33d9b _dispatch_root_queue_drain + 538
18 libdispatch.dylib 0x00007fff92c33b48 _dispatch_worker_thread3 + 91
19 libsystem_pthread.dylib 0x00007fff9679f4f2 _pthread_wqthread + 1129
20 libsystem_pthread.dylib 0x00007fff9679d375 start_wqthread + 13

[lsochrin]

There are many, many, like me who have had a problem with Apple Mail sending under El Capitan. Specifically, those of us who use various email accounts, from ISPs, from companies we work with, etc. have found that installing El Capitan changed the parameters we'd previously put in for the smtp outbound server of those email accounts, causing them to show as "offline." After tediously working with each mail account to finally fix this, within a short time, the smtp servers go offline again and we have to play with the parameters again. This is a non-stop big pain. We are all hoping that Apple will have a fix for this within 10.11.1. Your article with 5 reasons to not install El Capitan yet mentioned a different Mail issue, that being tied to Microsoft Office, but a huge number of us have the problem I'm describing, not tied to Microsoft Office.

[honestone]

OS 10.11.1 "supposedly" has a number of fixes regarding Apple Mail. This link describes the fixes:

https://support.apple.com/kb/DL1845?locale=en_US

I don't use Apple Mail, so I can't offer any direct experience (just installed OS 10.11.1 yesterday on both of my machines, and everything is working fine).