Welcome to the MacNN Forums.

If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below.

You are here: MacNN Forums > Hardware - Troubleshooting and Discussion > Mac Notebooks > More screen issues on a Pismo...

More screen issues on a Pismo...
Thread Tools
bighead
Senior User
Join Date: Feb 2001
Location: Orange County, California
Status: Offline
Reply With Quote
Oct 2, 2002, 03:27 PM
 
Back in May, I took my Pismo to Apple to have the pink screen replaced under AppleCare. I took it to them on a Monday, and to my surprise, was looking at it that Thursday. Not bad service if I do say so myself.

However, the screen that they put in it has 4 dead/stuck pixels on it, and now there are two dark portions of the screen at the lower left and right hand corners. I think it has to do with the hinge clutches wearing out, since there is a significant amount of play in the screen.

I love my Pismo, and I hate to part with it for any real length of time. However, do you think Apple will replace/repair the hinges as well as put a new screen in that doesn't have dark splotches or stuck pixels? If it looks like they will, I'll take it right up to the store in Fashion Island again. I just hope they don't give me any guff about it.
the bighead

- MacBook Pro 15" matte non-unibody 2.6 GHz, 4GB RAM, 120/SSD & 750GB/7200
- PM G4 Dual 1.25 GHz, 2 GB RAM, 1x320 boot, 1x2TB TM Backup - 2x1TB & 2x3TB Archive/Backup
     
seanyepez
Addicted to MacNN
Join Date: Dec 1999
Location: Pleasanton, CA
Status: Offline
Reply With Quote
Oct 2, 2002, 03:47 PM
 
Obviously, they're not going to be happy about it, but if you have an extended warranty on your PowerBook, it's likely that a screen with four dead pixels and two dark spots will get replaced.
     
OpenStep
Senior User
Join Date: May 2001
Location: Boston, MA
Status: Offline
Reply With Quote
Oct 4, 2002, 11:27 PM
 
Same thing happened to my Pismo in the bottom left corner.. it started to become grey. I had it fixed under AppleCare with no problems.
     
Octo
Junior Member
Join Date: Aug 2000
Location: Montreal, QC, Canada
Status: Offline
Reply With Quote
Oct 6, 2002, 01:49 AM
 
About a week after the strap on my carrying case broke, and my case took a tumble down the stairs with my Pismo inside, my PB develop a single vertical line of red pixels, in the middle of the screen. I got it replaced under Apple care with no problem. I didn't mention the fact that it had taken a tumble.
     
Powerbook
Mac Elite
Join Date: Mar 2001
Location: München, Deutschland
Status: Offline
Reply With Quote
Oct 6, 2002, 09:01 AM
 
Originally posted by OpenStep:
Same thing happened to my Pismo in the bottom left corner.. it started to become grey. I had it fixed under AppleCare with no problems.
Have you any idea / infos by Apple, what caused this corner-effect? First I thought it was spilled liquid/moisture.

Regards,
PB.
     
rampant
Banned
Join Date: Aug 2001
Location: permanent resident of the Land of the Easily Aroused
Status: Offline
Reply With Quote
Oct 6, 2002, 01:33 PM
 
4 stuck pixels and 2 dark patches are inexcusable. Surely they saw the screen before they put it in.


:x
     
bighead  (op)
Senior User
Join Date: Feb 2001
Location: Orange County, California
Status: Offline
Reply With Quote
Oct 6, 2002, 03:28 PM
 
Well, the two little dark spots in the corners have only developed in the past few weeks or so. That didn't really bug me. The fact that I got 4 dead pixels in a replacement screen straight from them kinda peeved me. Hopefully they won't give me anything when I finally take it in.

I've also noticed that the brightness on this replacement (Samsung LCD I believe) is a lot less than the original. Maybe I'm just crazy.
the bighead

- MacBook Pro 15" matte non-unibody 2.6 GHz, 4GB RAM, 120/SSD & 750GB/7200
- PM G4 Dual 1.25 GHz, 2 GB RAM, 1x320 boot, 1x2TB TM Backup - 2x1TB & 2x3TB Archive/Backup
     
   
 
Forum Links
Forum Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Top
Privacy Policy
All times are GMT -4. The time now is 05:58 AM.
All contents of these forums © 1995-2017 MacNN. All rights reserved.
Branding + Design: www.gesamtbild.com
vBulletin v.3.8.8 © 2000-2017, Jelsoft Enterprises Ltd.,