[SynApple]

Hi all,

first of all I apologize if this is not the correct forum to post this but I think it's a software problem, so here it goes:

I've just bought an eyeTV 200 which works extremely well for watching TV on my Mac Mini, running Tiger 10.4.2.
The only problem (a major problem to me) is that anytime I try to browse the internet while watching TV at the same time my internet connection quits. I am on a dial-up connection and internet connect tells me the the modem has hung up because the other side is not responding.
I am using the latest EyeTV software release 1.8.4.

The curious thing is that I can surf the web just fine when EyeTV is running with no live windows open: as soon as I open a live TV window, though, the connection quits.

I have tried anything that could come up to my mind (trashed preferences, repaired permissions, reinstalled the software twice, tried every browser I have on my mac, restarted) but nothing has worked.

Elgato support is not replying to my e-mails.

Can you guys help me out someway?

Thank you,
regards

[Judge_Fire]

Elgato has decent support, but they seem under-resourced - give them a few days. I'm debugging a thing with them right now, there's about 48 hours lag.

Weird problem you got, could well be a bug in EyeTV.

J

[SynApple]

Originally Posted by Judge_Fire

Elgato has decent support, but they seem under-resourced - give them a few days. I'm debugging a thing with them right now, there's about 48 hours lag.

Weird problem you got, could well be a bug in EyeTV.

J

Judge, thanks for your reply.

I will sure wait a few days before I throw a fit

I really don't know what to think about the problem... it may be a bug in the software but I just cannot be the only one who's using EyeTV with a dial-up connection!

I am just afraid that, if it is indeed a bug, it will never be sorted out... I've searched the internet high and low and couldn't find a single case similar to mine.