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You are here: MacNN Forums > Hardware - Troubleshooting and Discussion > Consumer Hardware & Components > Apple Refub 10 gig Gen 2 Ipod shipping delays

Apple Refub 10 gig Gen 2 Ipod shipping delays
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HashPipeK
Forum Regular
Join Date: Feb 2002
Location: MN
Status: Offline
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Sep 19, 2003, 05:12 PM
 
I ordered a 10 gig refurbed iPod from Apple on 9/10/03. It was estimated to ship in 1-2 days. Fine, well it got delayed for 2 days. Then got delayed again for another couple days, and this time it says if you don't reply we will cancel your order. Now again they have delayed it saying if I don't reply they will cancel my order. We'll I replyed asking them WTF is going on. I think they oversold and are now trying to get people to cancel their orders.

Anyways they replyed with this. Pretty generic I think.

Thank you for placing order 7006039346 with the Apple Store.

Apple makes every effort to provide our customers with accurate, timely
information about the status of their orders. We expected to ship your iPod on
time, but we experienced unanticipated delays at the last minute. We apologize
for the inconvenience.

We recognize the importance of keeping our customers apprised of the status of
their order and assure you we are working hard to improve our ability to do so.
We thank you for your continued support and patience.

The estimated shipping time on your iPod is 1 to 2 business days. Our goal is to
ship your order within that time frame. If we are unable to meet this goal, you
will receive an email notification with an updated lead time. If you would like
to check the status of your order, you are welcome to visit our web site at
<http://www.apple.com/orderstatus>.

Thank you for your patience.

Regards,

Thomas


Has anyone else ordered one of those gen 2 10 gig refurbs (they were a hella deal). If so has it shipped yet?
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Doc Juansinn
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Join Date: Aug 2000
Location: A crappy place in Canada
Status: Offline
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Sep 19, 2003, 07:00 PM
 
A friend of mine ordered the refurb 20GB and has encountered the same delay and e-mails as you. The $170 pricetag for the 10GB was nice and I imagine that they were swamped with orders. Perhaps you can try calling them to find out what options are available to you.
     
   
 
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