Welcome to the MacNN Forums.

If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below.

You are here: MacNN Forums > Hardware - Troubleshooting and Discussion > Mac Notebooks > Sound issue with new MBP

Sound issue with new MBP
Thread Tools
Phoible
Dedicated MacNNer
Join Date: Feb 2000
Location: San Francisco, CA
Status: Offline
Reply With Quote
Mar 12, 2011, 08:05 PM
 
I just got one of the new 13" MBPs. I'm seeing a strange issue where the sound will occasionally stop. It will just stop randomly in the middle of playing a song. The way to get it to restart is to plug in a pair of headphones and then unplug it (restarting the system will also get the sound to come back on). If I switch from the internal speakers to my displayport monitor and back, that won't restart the sound.

Has anyone seen anything similar? Is this defective hardware?.
     
AKcrab
Moderator Emeritus
Join Date: Apr 2001
Location: Wasilla, Alaska
Status: Offline
Reply With Quote
Mar 12, 2011, 08:58 PM
 
Sounds like hardware to me.

When the sound stops, what are the output options in system prefs? Does it say Headphones?
     
Phoible  (op)
Dedicated MacNNer
Join Date: Feb 2000
Location: San Francisco, CA
Status: Offline
Reply With Quote
Mar 12, 2011, 09:00 PM
 
Nope. It says "Internal Speaker" unless the headphones are plugged in.
     
AKcrab
Moderator Emeritus
Join Date: Apr 2001
Location: Wasilla, Alaska
Status: Offline
Reply With Quote
Mar 12, 2011, 09:22 PM
 
Huh. That's truly odd. I would have expected it to say headphones, meaning the digital audio headphone jack had turned itself on. When the sound stops is the headphone jack glowing red?
     
Ham Sandwich
Guest
Status:
Reply With Quote
Mar 13, 2011, 12:29 PM
 
Not a surprise to me. Apple's dorky decision to crash-merge the audio in and audio out ports into a single plug is causing the system to get confused as to whether or not signal is supposed to be coming in or out.

Go into System Preferences - Sound.

See if you can force the computer to recognize that port as line-in. That may domino-correct your Pro's handling of internal audio.
     
   
 
Forum Links
Forum Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Top
Privacy Policy
All times are GMT -4. The time now is 08:39 PM.
All contents of these forums © 1995-2017 MacNN. All rights reserved.
Branding + Design: www.gesamtbild.com
vBulletin v.3.8.8 © 2000-2017, Jelsoft Enterprises Ltd.,