Whenever I try to run the Software Update (1.2) on my iBook or All-In-One, I get the message "Software Update is not able to run." Everything is turned on in the Extension Manager & I am already connected to the internet. Any ideas?

TIA
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[Fredo]

Delete the Software Update Pref file, the Software Update Logs file, and the Updatable Items file...restart and rebuild desktop.

[bleen]

There is an extension called "HTMLRenderingLib" that Software Update uses, make sure that it's enabled for Software Update to run.

I deleted the prefs, rebuilt the desktop, and checked to make sure the HTML extension is on. Still no luck.
Any other suggestions?
Merry Christmas!
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[Misha]

A G4 of mine has this problem as well. When I boot with the OS 9 All extension set it works fine, but when I boot with the standard extension set it does not. Some sort of conflict some where... I haven't bothered to locate it yet, however.

Try booting up with the OS 9 All set and see if that gets it to work.

You need to enable all of the security extensions for the SU to function.

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The only constant is change

[rambo47]

Try allocating more RAM to the Software Update Control Panel. Just like with applications, one mouse click and choose "get info" from the file menu. Select "memory" and up the minimum and recommended amounts to 10 or 15 MB.

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-bo47

"There is no spoon."
iDisk: rseijas
Homepage: homepage.mac.com/rseijas

[Gregory]

The Security extensions need to be enabled for SU to work. Also check to make sure you give the appe and the Installer Engine have been allocated extra memory.

I rebooted with all of the base extensions on & it ran just fine. Since I did have the security extensions off, I will assume that was indeed the problem. Thanks to those who helped out.

BTW - in case you were wondering, all of my software is up to date ;-)

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