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You are here: MacNN Forums > Hardware - Troubleshooting and Discussion > iPhone, iPad & iPod > iPhone 5c doesn't start any longer... :-?

iPhone 5c doesn't start any longer... :-?
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Jan 28, 2018, 09:20 AM

my iPhone 5c - after the battery was empty and the screen was black - stopped restarting. Recharging doesn't help. Any hints? I tried to find a support page, but it seems to be difficult. One year old. Carefully handled.

Now what?

Join Date: Aug 2001
Location: Nobletucky
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Jan 28, 2018, 02:20 PM
Will it restart while plugged into the charger?
Spheric Harlot
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Jan 29, 2018, 12:44 AM
The dumbest thing about USB charging is that you need a tiny bit of remaining charge to be able to charge at all, as the electronics need to handshake and agree upon a charging rate. (Sooo many “dead” iPods back in the early Windows-compatibility era that could be instantly revived simply by connecting them to FireWire — which doesn’t have that limitation — for a few seconds...)

If the problem is that the battery is completely discharged:

You can build up a slight charge by briefly connecting and then disconnecting the charger from the phone a few dozen times (it will apply a voltage briefly — a fraction of a second — before the failed handshake will shut it down). Often, this will raise the initial voltage just enough to jump-start the phone.

Might be worth making an appointment at the nearest Apple Store anyway, though: Apple has dropped the price of battery replacement to 29€ for the next year. Take the offer.
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Jan 29, 2018, 04:59 AM
Originally Posted by Thorzdad View Post
Will it restart while plugged into the charger?
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