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-   -   Samsung admits Gear watch 'lacks something special' (http://forums.macnn.com/113/tech-news/504418/samsung-admits-gear-watch-lacks-something/)

 
NewsPoster Sep 26, 2013 09:28 AM
Samsung admits Gear watch 'lacks something special'
A Samsung representative has reportedly admitted that the <A href="http://www.electronista.com/articles/13/09/04/new.watch.put.to.the.test/">Galaxy Gear smartwatch</a> may not be living up to expectations. In an <a href="http://www.koreatimes.co.kr/www/news/tech/2013/09/133_143244.html#ystfuv">interview</a> with <Em>Korea Times</em>, which was <A href="http://www.unwiredview.com/2013/09/26/samsung-we-know-that-galaxy-gear-lacks-something-special-will-hire-uiux-experts-to-make-it-cool/">referenced</a> by <em>UnwiredView</em>, an unnamed Samsung official noted that "we've acknowledged that our Gear lacks something special."<br /><br />"With more investment for user interface and user experience, Samsung devices will be better in terms of customer satisfaction," the official added.<br />
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Despite the apparent negative comments from one Samsung staffer, the company's executive vice president for marketing in the mobile division, Lee Young-hee, downplayed rumors that the company is already working on a replacement to the Gear.<br />
<br />
"The Galaxy Gear is a wow product. It's a wholly new and must-have accessory," said Young-hee, adding that the device is "definitely receiving a warm response."<br />
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The Gear was met with mixed reception, as some critics found its interface to be cumbersome and its overall features to fall short of deserving a $300 price tag.
 
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