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NewsPoster Sep 26, 2013 09:28 AM
Samsung admits Gear watch 'lacks something special'
A Samsung representative has reportedly admitted that the <A href="">Galaxy Gear smartwatch</a> may not be living up to expectations. In an <a href="">interview</a> with <Em>Korea Times</em>, which was <A href="">referenced</a> by <em>UnwiredView</em>, an unnamed Samsung official noted that "we've acknowledged that our Gear lacks something special."<br /><br />"With more investment for user interface and user experience, Samsung devices will be better in terms of customer satisfaction," the official added.<br />
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Despite the apparent negative comments from one Samsung staffer, the company's executive vice president for marketing in the mobile division, Lee Young-hee, downplayed rumors that the company is already working on a replacement to the Gear.<br />
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"The Galaxy Gear is a wow product. It's a wholly new and must-have accessory," said Young-hee, adding that the device is "definitely receiving a warm response."<br />
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The Gear was met with mixed reception, as some critics found its interface to be cumbersome and its overall features to fall short of deserving a $300 price tag.
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