Welcome to the MacNN Forums.

If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below.

You are here: MacNN Forums > Search Forums > Search Results

Showing results 1 to 50 of 127
Search: Posts Made By: jretzner
Thread Thread Starter Last Post Replies Views Forum
6-digit Office password 1,467 Views / 0 Replies  
Sometime in the past (I've used Word and Excel for many years) I became a member of some kind of Microsoft support group and was given a six-digit pin number. After purchasing a newer version of...
Posted by jretzner, on Feb 16, 2021 at 01:47 PM, in Applications
I had a "Duh!!!" moment and just restarted my... 1,234 Views / 1 Replies  
I had a "Duh!!!" moment and just restarted my iMac which had been "on" for more than a week. All is well.
Posted by jretzner, on Feb 16, 2021 at 01:43 PM, in Applications
Restarting an iPhone 10RX 1,991 Views / 1 Replies  
What are the commands (buttons pushed) to restart my iPhone 10RX iOS 14.3? I can shut it down and then restart it from there. Is there a way I can restart w/o shutting it down?
Posted by jretzner, on Feb 15, 2021 at 06:03 PM, in iPhone, iPad & iPod
Aple Email problems 1,234 Views / 1 Replies  
iMAC OS 10.14.6 The Apple Email application downloads new email slowly, often stalling at email sent five days earlier. My email account is with Google, but I have been using the Apple application...
Posted by jretzner, on Feb 15, 2021 at 04:38 PM, in Applications
Thanks 2,204 Views / 2 Replies  
It does work. Thank you!
Posted by jretzner, on Nov 13, 2020 at 02:14 PM, in macOS
Moving photos 2,204 Views / 2 Replies  
How do I move a photo from my desktop to my Photos folder allowing me to access it from the Photos App -- Mohave 10.14.6? Thanks!
Posted by jretzner, on Nov 11, 2020 at 03:10 PM, in macOS
My problem is that I already have a Microsoft... 5,737 Views / 8 Replies  
My problem is that I already have a Microsoft account but forgot the 6-digit membership number. I have been unsuccessful in contacting a "human being" at Microsoft to ask how I can retrieve it, or...
Posted by jretzner, on Aug 21, 2020 at 12:42 AM, in Applications
Thanks 3,578 Views / 4 Replies  
Thanks for that suggestion. Through trial and error I discovered what you told me: that one needs to wait 30 seconds or more for an iPhone to shut down before attempting to restart. That works!...
Posted by jretzner, on Aug 8, 2020 at 12:11 AM, in iPhone, iPad & iPod
Restarting an iPhone 3,578 Views / 4 Replies  
At times I find myself needing to restart my iPhone 10RX iOS 13.6. I shut it down by clicking down the "volume up" button, and the button on the upper right side of my iPhone. I then slide the button...
Posted by jretzner, on Aug 4, 2020 at 07:23 PM, in iPhone, iPad & iPod
No attempt to help is silly 4,470 Views / 2 Replies  
Thanks for the suggestion. If the silent mode (activated by that switch on the upper left side of the iPhone is activated an"explanation bar" appears at the top of your screen with a bell with a red...
Posted by jretzner, on Jul 14, 2020 at 03:22 PM, in iPhone, iPad & iPod
My iPhone RX doesn't ring for incoming calls 4,470 Views / 2 Replies  
My iPhone RX iOS 13.5.1 does not ring for incoming phone calls, even those whose name and number are in my Contacts. What are the correct settings to allow this to happen? Thanks!
Posted by jretzner, on Jul 11, 2020 at 03:00 PM, in iPhone, iPad & iPod
Telephone "rings" 2,248 Views / 0 Replies  
My iPhone XR iOS 13.5.1 doesn't ring (announce?) incoming calls from people whose phone number is in my Contacts list on my iPhone. What is the correct setting to have this take place? Thanks!
Posted by jretzner, on Jul 11, 2020 at 01:04 PM, in iPhone, iPad & iPod
Sounds missing 2,121 Views / 0 Replies  
The sounds generated by opening apps, waking my iPhone (10XR iOS 13.5.1) don't chime in. Where is the control that turns them on? I've looked in Haptics but have found nothing. :confused:
Posted by jretzner, on Jun 21, 2020 at 01:00 PM, in iPhone, iPad & iPod
I agree 5,737 Views / 8 Replies  
I used a stronger word than crock to express my feelings :bicker: Is $149.99 the price for a new (not upgrade) of Office?
Posted by jretzner, on May 15, 2020 at 01:40 PM, in Applications
Version 16 5,737 Views / 8 Replies  
Microsoft seemed to be suggesting I purchase Office 216. for $149.99 I took a leap. The version before that was what had been on the previous HD and re-loaded onto my SSD drive. That's when the first...
Posted by jretzner, on May 15, 2020 at 12:04 AM, in Applications
Thanks for the link. 5,737 Views / 8 Replies  
I have been using Apple's Pages, which can save work as Word. For me, it's knowing some of the ins and outs of Word, but not being able to access it. That is what has me frustrated.
Posted by jretzner, on May 13, 2020 at 11:07 PM, in Applications
PIN number for Word/Office 5,737 Views / 8 Replies  
When I swapped an SSD drive for a regular hard drive and reloaded my back up, all my apps (e.g. Photoshop) launched with no problems. When I tried to launch Microsoft Word, Excel, etc. I was told I...
Posted by jretzner, on May 13, 2020 at 06:36 PM, in Applications
Thank you! 5,454 Views / 4 Replies  
Thanks for dispelling my confusion :cool:
Posted by jretzner, on Mar 13, 2020 at 04:32 PM, in Applications
Clarification 5,454 Views / 4 Replies  
I want to make a new (never used before) 1Password on my iMac. I don't need to change the password to launch my OS. I'm wondering if I will need a one-time marathon session of changing each password...
Posted by jretzner, on Mar 9, 2020 at 11:36 PM, in Applications
1Password 5,454 Views / 4 Replies  
When installing 1Password on an iMac with OS 10.14.6 does one need to, one-at-time, enter the current password and then allow 1Password to generate a new password, or, does 1Password do this...
Posted by jretzner, on Mar 5, 2020 at 07:42 PM, in Applications
Thank you! I have been under the weather and not... 4,404 Views / 6 Replies  
Thank you! I have been under the weather and not computing much the past two weeks. I futzed around and found a way to download a template from Avery and made it work. I am still in the dark about...
Posted by jretzner, on Jan 13, 2020 at 08:00 PM, in Applications
Address labels on Pages 4,404 Views / 6 Replies  
Is it possible to print address labels with Pages? I have unsuccessfully looked and looked for them to no avail.
Posted by jretzner, on Jan 1, 2020 at 01:47 AM, in Applications
Thank you 3,455 Views / 3 Replies  
Thank you! I downloaded the supplemental OS 10.14.6 it took several hard-restarts for this Mac to finally come out of its sleep mode by using a keyboard key or touchpad. That has now been working...
Posted by jretzner, on Aug 5, 2019 at 04:28 PM, in macOS
iMac freezes after upgrade from OS 10.14.5 to 10.14.6 3,455 Views / 3 Replies  
When my circa 2014 21" iMac goes into sleep mode, and has been asleep for 1-2 hours, it does not wake by touching a key or touchpad as it used to before I upgraded from 10.14.5 to 10.14.6. I do a...
Posted by jretzner, on Aug 3, 2019 at 12:33 AM, in macOS
Info 1,854 Views / 6 Replies  
It was Creative Suite 6 Design Standard for $950.00. Is that in the ballpark for this?
Posted by jretzner, on Mar 30, 2018 at 06:08 PM, in Applications
CS6 Purchase 1,854 Views / 6 Replies  
Thanks for your information. I got on to a Skype chat with Adobe support and was told that, because I owned CS4, I could purchase CS6 at a discount. What I was hoping is being able to avoid the...
Posted by jretzner, on Mar 29, 2018 at 12:23 AM, in Applications
Adobe Ilustrator CC vs. CS6 1,854 Views / 6 Replies  
I just purchased an Adobe CS 6 package from Adobe. All the available instructions books talk about version CC and are dated 2018. Is there a difference between Illustrator SC6 and CC?:confused:
Posted by jretzner, on Mar 27, 2018 at 12:13 AM, in Applications
Lauching a bootable external HD 502 Views / 1 Replies  
I have forgotten. What is the keyboard command for directing my iMac to launch my bootable external HD backed up with SuperDuper? Thanks!
Posted by jretzner, on Nov 22, 2017 at 01:47 PM, in macOS
OS 10.3.1 did cause my need to update JAVA in... 731 Views / 2 Replies  
OS 10.3.1 did cause my need to update JAVA in order to continue using PhotoShop CS4. That need appeared in a pop-up window, which also offered a link to that JAVA update. That took care of my...
Posted by jretzner, on Nov 18, 2017 at 12:36 AM, in macOS
OS 10.13 and PhotoShop CS4 Version 11.0.2 731 Views / 2 Replies  
I have been using PhotoShop CS4 Version 11.0.2 for quite a while. My iMac 3.1 Ghz Intel Core i5 is currently running OS 10.12. When I purchased this iMac I had to obtain a piece of updating software...
Posted by jretzner, on Nov 16, 2017 at 01:31 AM, in macOS
Removing photos from my iPad Air 467 Views / 1 Replies  
Hi, My iPad Air is running OS 10.3.3. The capacity of this iPad is 12.47 GB. I have only 630.4 Megs of room left on my iPadAir. I have over 5000 photos on my iPad and am linked with iCloud. Can I...
Posted by jretzner, on Oct 22, 2017 at 11:15 PM, in iPhone, iPad & iPod
How might I erase photos to regain room on my HD? 712 Views / 1 Replies  
xxx
Posted by jretzner, on Oct 20, 2017 at 05:23 PM, in iPhone, iPad & iPod
Thanks, I'll keep you in the loop. 2,250 Views / 3 Replies  
Thanks, I'll keep you in the loop.
Posted by jretzner, on Aug 5, 2017 at 06:45 PM, in Consumer Hardware & Components
Ink cartridge compatibility 2,250 Views / 3 Replies  
HI, I purchased a Canon PIXMA MG7720 multi-purpose printer and still have ink cartridges from my Canon MG 5520 printer. The cartridges appear to be identical when comparing them externally. My wonder...
Posted by jretzner, on Aug 5, 2017 at 02:24 PM, in Consumer Hardware & Components
Clearing Message AP 936 Views / 5 Replies  
Clearing the Message Ap freed up a chunk of memory. Thanks!
Posted by jretzner, on Jan 16, 2017 at 12:42 AM, in iPhone, iPad & iPod
iPad is too full 936 Views / 5 Replies  
My iPad using iOS 10.2 warns me that is it nearly full. I have tried deleting most of the photos but the memory used doesn't decrease. Do I need to erase the Photo App and re-install? If I do so,...
Posted by jretzner, on Jan 13, 2017 at 03:05 PM, in iPhone, iPad & iPod
Saving Photos on iPhone and/or iPad 412 Views / 0 Replies  
My iiPhone 6 with iOS 10.2 as well as my iPad with iOS 10.2 no longer saves photes from Facebook to the photo app in either machine. I use to be able to double-click a photo and in the upper right...
Posted by jretzner, on Jan 13, 2017 at 03:01 PM, in iPhone, iPad & iPod
Thank you! 745 Views / 3 Replies  
I guess over exuberance was not one of Steve Job's methods. That sounds very unlike him!!!!
Posted by jretzner, on Oct 6, 2016 at 12:18 AM, in iPhone, iPad & iPod
Eliminatiang apps 745 Views / 3 Replies  
I have not been able to discern how to remove iOS apps from my iOS10 iPhone 6S. In the previous iOS holding down the app's icon caused all icons to "shake" and holding down on that icon the I desired...
Posted by jretzner, on Oct 5, 2016 at 12:12 AM, in iPhone, iPad & iPod
Using Apple Mail to access my Gmail account. 235 Views / 0 Replies  
I'm using 10.11.3 on my iMac 24" about 8 years old. When waking up, starting up, or restarting, a message appears from Google saying someone tired to launch Gmail from an app that doesn't meet modern...
Posted by jretzner, on Mar 20, 2016 at 11:28 PM, in Applications
Using Apple Mail to access Gmail account 196 Views / 0 Replies  
I'm using 10.11.3 on my iMac 24" about 8 years old. When waking up, starting up, or restarting, a message appears from Google saying someone tired to launch Gmail from an app that doesn't meet modern...
Posted by jretzner, on Mar 20, 2016 at 11:24 PM, in Applications
Thank you! 733 Views / 8 Replies  
I have two external hard drives going for backup. One is only for Time Machine, as you recommend. The other is used for SuperDuper. I will begin emptying my trash more often :)
Posted by jretzner, on Nov 1, 2015 at 12:43 AM, in macOS
Mea Culpa! 733 Views / 8 Replies  
My internal HD has 872.61 GB free of 999.35 GB capacity.

My external HD has 104GB free of 499.97GB capacity.

An interesting thing happened this morning. I restarted my iMac because a program...
Posted by jretzner, on Oct 31, 2015 at 03:13 PM, in macOS
Okay, that I can do. But, what about Time Machine... 733 Views / 8 Replies  
Okay, that I can do. But, what about Time Machine automatically erasing the oldest files to make room for newer files being backed up (or is that a figment of my imagination)?
Posted by jretzner, on Oct 31, 2015 at 12:23 AM, in macOS
Time Macine backup failure 733 Views / 8 Replies  
I am running OS 1010.5 on my iMac 2.8GHz with Intel Core 2 Duo. A pop-up window appears telling me "You backup has failed." The Time Machine icon in System Preferences tells me that I have 10.4GB of...
Posted by jretzner, on Oct 31, 2015 at 12:07 AM, in macOS
Thanks. We are on the same page. Jim 1,152 Views / 9 Replies  
Thanks. We are on the same page.

Jim
Posted by jretzner, on Oct 5, 2015 at 12:18 AM, in iPhone, iPad & iPod
Thank you! I've been using Photoshop to increase... 1,152 Views / 9 Replies  
Thank you! I've been using Photoshop to increase the resolution to 300, but the percentage is new lingo for me. I'll "play" with it some more on Photoshop to accomplish larger width and height...
Posted by jretzner, on Oct 3, 2015 at 12:40 AM, in iPhone, iPad & iPod
Resolution, or Pixels/Inch 1,152 Views / 9 Replies  
Photoshop calls it Resolution pixels/inch. Look under Image, go down to Image Size, and Document Size with width and height, plus Resolution (in my case 72). Is that the info needed? If so, how do I...
Posted by jretzner, on Sep 28, 2015 at 12:24 AM, in iPhone, iPad & iPod
PPI settings for iPhone camera 1,152 Views / 9 Replies  
The Pixels Per Inch setting of my iPhone 5 is set at 72. How can I increase this to produce higher resolution photos?
Posted by jretzner, on Sep 27, 2015 at 12:32 AM, in iPhone, iPad & iPod
Uninstalling Microsoft Office 2008 877 Views / 1 Replies  
I have both Microsoft Office 2008 and 2011 installed on my 2.8 GHz Intel Core 2 Duo iMac on OS 10.8.4. I believe I synced my addresses from Entourage to the Apple Contacts list. I have double...
Posted by jretzner, on Oct 8, 2013 at 03:21 PM, in Applications
Showing results 1 to 50 of 127
 
Top
Privacy Policy
All times are GMT -4. The time now is 06:21 PM.
All contents of these forums © 1995-2017 MacNN. All rights reserved.
Branding + Design: www.gesamtbild.com
vBulletin v.3.8.8 © 2000-2017, Jelsoft Enterprises Ltd.,