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Search: Posts Made By: jretzner
Thread Thread Starter Last Post Replies Views Forum
Thank you 2,417 Views / 3 Replies  
Thank you! I downloaded the supplemental OS 10.14.6 it took several hard-restarts for this Mac to finally come out of its sleep mode by using a keyboard key or touchpad. That has now been working...
Posted by jretzner, on Aug 5, 2019 at 04:28 PM, in macOS
iMac freezes after upgrade from OS 10.14.5 to 10.14.6 2,417 Views / 3 Replies  
When my circa 2014 21" iMac goes into sleep mode, and has been asleep for 1-2 hours, it does not wake by touching a key or touchpad as it used to before I upgraded from 10.14.5 to 10.14.6. I do a...
Posted by jretzner, on Aug 3, 2019 at 12:33 AM, in macOS
Info 1,694 Views / 6 Replies  
It was Creative Suite 6 Design Standard for $950.00. Is that in the ballpark for this?
Posted by jretzner, on Mar 30, 2018 at 06:08 PM, in Applications
CS6 Purchase 1,694 Views / 6 Replies  
Thanks for your information. I got on to a Skype chat with Adobe support and was told that, because I owned CS4, I could purchase CS6 at a discount. What I was hoping is being able to avoid the...
Posted by jretzner, on Mar 29, 2018 at 12:23 AM, in Applications
Adobe Ilustrator CC vs. CS6 1,694 Views / 6 Replies  
I just purchased an Adobe CS 6 package from Adobe. All the available instructions books talk about version CC and are dated 2018. Is there a difference between Illustrator SC6 and CC?:confused:
Posted by jretzner, on Mar 27, 2018 at 12:13 AM, in Applications
Lauching a bootable external HD 396 Views / 1 Replies  
I have forgotten. What is the keyboard command for directing my iMac to launch my bootable external HD backed up with SuperDuper? Thanks!
Posted by jretzner, on Nov 22, 2017 at 12:47 PM, in macOS
OS 10.3.1 did cause my need to update JAVA in... 614 Views / 2 Replies  
OS 10.3.1 did cause my need to update JAVA in order to continue using PhotoShop CS4. That need appeared in a pop-up window, which also offered a link to that JAVA update. That took care of my...
Posted by jretzner, on Nov 17, 2017 at 11:36 PM, in macOS
OS 10.13 and PhotoShop CS4 Version 11.0.2 614 Views / 2 Replies  
I have been using PhotoShop CS4 Version 11.0.2 for quite a while. My iMac 3.1 Ghz Intel Core i5 is currently running OS 10.12. When I purchased this iMac I had to obtain a piece of updating software...
Posted by jretzner, on Nov 16, 2017 at 12:31 AM, in macOS
Removing photos from my iPad Air 406 Views / 1 Replies  
Hi, My iPad Air is running OS 10.3.3. The capacity of this iPad is 12.47 GB. I have only 630.4 Megs of room left on my iPadAir. I have over 5000 photos on my iPad and am linked with iCloud. Can I...
Posted by jretzner, on Oct 22, 2017 at 11:15 PM, in iPhone, iPad & iPod
How might I erase photos to regain room on my HD? 658 Views / 1 Replies  
xxx
Posted by jretzner, on Oct 20, 2017 at 05:23 PM, in iPhone, iPad & iPod
Thanks, I'll keep you in the loop. 2,060 Views / 3 Replies  
Thanks, I'll keep you in the loop.
Posted by jretzner, on Aug 5, 2017 at 06:45 PM, in Consumer Hardware & Components
Ink cartridge compatibility 2,060 Views / 3 Replies  
HI, I purchased a Canon PIXMA MG7720 multi-purpose printer and still have ink cartridges from my Canon MG 5520 printer. The cartridges appear to be identical when comparing them externally. My wonder...
Posted by jretzner, on Aug 5, 2017 at 02:24 PM, in Consumer Hardware & Components
Clearing Message AP 719 Views / 5 Replies  
Clearing the Message Ap freed up a chunk of memory. Thanks!
Posted by jretzner, on Jan 15, 2017 at 11:42 PM, in iPhone, iPad & iPod
iPad is too full 719 Views / 5 Replies  
My iPad using iOS 10.2 warns me that is it nearly full. I have tried deleting most of the photos but the memory used doesn't decrease. Do I need to erase the Photo App and re-install? If I do so,...
Posted by jretzner, on Jan 13, 2017 at 02:05 PM, in iPhone, iPad & iPod
Saving Photos on iPhone and/or iPad 380 Views / 0 Replies  
My iiPhone 6 with iOS 10.2 as well as my iPad with iOS 10.2 no longer saves photes from Facebook to the photo app in either machine. I use to be able to double-click a photo and in the upper right...
Posted by jretzner, on Jan 13, 2017 at 02:01 PM, in iPhone, iPad & iPod
Thank you! 681 Views / 3 Replies  
I guess over exuberance was not one of Steve Job's methods. That sounds very unlike him!!!!
Posted by jretzner, on Oct 6, 2016 at 12:18 AM, in iPhone, iPad & iPod
Eliminatiang apps 681 Views / 3 Replies  
I have not been able to discern how to remove iOS apps from my iOS10 iPhone 6S. In the previous iOS holding down the app's icon caused all icons to "shake" and holding down on that icon the I desired...
Posted by jretzner, on Oct 5, 2016 at 12:12 AM, in iPhone, iPad & iPod
Using Apple Mail to access my Gmail account. 193 Views / 0 Replies  
I'm using 10.11.3 on my iMac 24" about 8 years old. When waking up, starting up, or restarting, a message appears from Google saying someone tired to launch Gmail from an app that doesn't meet modern...
Posted by jretzner, on Mar 20, 2016 at 11:28 PM, in Applications
Using Apple Mail to access Gmail account 147 Views / 0 Replies  
I'm using 10.11.3 on my iMac 24" about 8 years old. When waking up, starting up, or restarting, a message appears from Google saying someone tired to launch Gmail from an app that doesn't meet modern...
Posted by jretzner, on Mar 20, 2016 at 11:24 PM, in Applications
Thank you! 641 Views / 8 Replies  
I have two external hard drives going for backup. One is only for Time Machine, as you recommend. The other is used for SuperDuper. I will begin emptying my trash more often :)
Posted by jretzner, on Nov 1, 2015 at 12:43 AM, in macOS
Mea Culpa! 641 Views / 8 Replies  
My internal HD has 872.61 GB free of 999.35 GB capacity.

My external HD has 104GB free of 499.97GB capacity.

An interesting thing happened this morning. I restarted my iMac because a program...
Posted by jretzner, on Oct 31, 2015 at 03:13 PM, in macOS
Okay, that I can do. But, what about Time Machine... 641 Views / 8 Replies  
Okay, that I can do. But, what about Time Machine automatically erasing the oldest files to make room for newer files being backed up (or is that a figment of my imagination)?
Posted by jretzner, on Oct 31, 2015 at 12:23 AM, in macOS
Time Macine backup failure 641 Views / 8 Replies  
I am running OS 1010.5 on my iMac 2.8GHz with Intel Core 2 Duo. A pop-up window appears telling me "You backup has failed." The Time Machine icon in System Preferences tells me that I have 10.4GB of...
Posted by jretzner, on Oct 31, 2015 at 12:07 AM, in macOS
Thanks. We are on the same page. Jim 1,086 Views / 9 Replies  
Thanks. We are on the same page.

Jim
Posted by jretzner, on Oct 5, 2015 at 12:18 AM, in iPhone, iPad & iPod
Thank you! I've been using Photoshop to increase... 1,086 Views / 9 Replies  
Thank you! I've been using Photoshop to increase the resolution to 300, but the percentage is new lingo for me. I'll "play" with it some more on Photoshop to accomplish larger width and height...
Posted by jretzner, on Oct 3, 2015 at 12:40 AM, in iPhone, iPad & iPod
Resolution, or Pixels/Inch 1,086 Views / 9 Replies  
Photoshop calls it Resolution pixels/inch. Look under Image, go down to Image Size, and Document Size with width and height, plus Resolution (in my case 72). Is that the info needed? If so, how do I...
Posted by jretzner, on Sep 28, 2015 at 12:24 AM, in iPhone, iPad & iPod
PPI settings for iPhone camera 1,086 Views / 9 Replies  
The Pixels Per Inch setting of my iPhone 5 is set at 72. How can I increase this to produce higher resolution photos?
Posted by jretzner, on Sep 27, 2015 at 12:32 AM, in iPhone, iPad & iPod
Uninstalling Microsoft Office 2008 829 Views / 1 Replies  
I have both Microsoft Office 2008 and 2011 installed on my 2.8 GHz Intel Core 2 Duo iMac on OS 10.8.4. I believe I synced my addresses from Entourage to the Apple Contacts list. I have double...
Posted by jretzner, on Oct 8, 2013 at 03:21 PM, in Applications
Apps ;ile: 1,131 Views / 2 Replies  
Words with Friends, Water, Dictionary, and many more.

I took my iPhone to an Apple Store this evening and a Mac Genius told me he has seen this in several iPhones which were upgraded. He did a...
Posted by jretzner, on Sep 22, 2013 at 12:49 AM, in iPhone, iPad & iPod
iOS 7 on iPhone 5 and pop up windows 1,131 Views / 2 Replies  
After installing iOS7 on my iPhone5 I launched some of the apps only to have a window pop up saying "Connect to iTunes to Use Push Notifications." There is an "OK" at the bottom of the box which I...
Posted by jretzner, on Sep 21, 2013 at 08:47 PM, in iPhone, iPad & iPod
Firefox and password need 623 Views / 2 Replies  
When I reboot my iMac with OS 10.8.4 and launch Firefox 22.0) I am asked for my username (email address) and password. In the past, with earlier versions I don't recall needing to do this. Is there a...
Posted by jretzner, on Aug 1, 2013 at 12:36 AM, in Applications
One more part of it: after getting International... 577 Views / 6 Replies  
One more part of it: after getting International Languages, DRAG the language you want to the top, and then restart.
Posted by jretzner, on Feb 16, 2013 at 11:16 PM, in macOS
Changing language (Spanish to English) 577 Views / 6 Replies  
My Mac Book Air (OS 10.5) came back to me from a friend with all of the System banners and labels in Spanish. How do I get them back to English?
Posted by jretzner, on Feb 16, 2013 at 12:35 AM, in macOS
Transfer addresses between desktop and laptop 444 Views / 1 Replies  
My desktop in an iMac 2.8 GHz. My laptop is a MacBook Air. How can I transfer the addresses I have in my iMac to my MacBook Air? Where are the actual addresses stored?
Posted by jretzner, on Nov 16, 2011 at 11:51 PM, in macOS
Why? 711 Views / 4 Replies  
Are you sure? I am sure I've accessed it since upgrading to Office 2011.
Posted by jretzner, on Sep 18, 2011 at 12:30 AM, in Applications
Zip/Bar Code not available 711 Views / 4 Replies  
Using Word 14.1.0 on my iMac with OS 10.6.7 the check box for including the bar code in the address window has disappeared. How do I (Can I) get the check box to appear again to allow me to print the...
Posted by jretzner, on Sep 17, 2011 at 05:23 PM, in Applications
After chatting several exchanges with my server... 855 Views / 5 Replies  
After chatting several exchanges with my server (Earthlink), the update for Transmit is now uploading changes for me. It has to do with altering for the host name and the user name.

Thanks for...
Posted by jretzner, on Sep 6, 2011 at 12:49 AM, in Networking
The upload path is the same as before. No, there... 855 Views / 5 Replies  
The upload path is the same as before. No, there is not a time stamp e.g. time of day. The calendar date of the changed file changed on the server however. I believe that exhibits the uploading of...
Posted by jretzner, on Aug 29, 2011 at 11:54 PM, in Networking
Problems uploading changed files to website 855 Views / 5 Replies  
iMac 2.8 GHz Intel Core 2 Duo; OS 10.6.7

Last week I updated Panic's Transmit from version 4.1.1 to 4.1.7. Transmit says my updated file has been uploaded to my server (Earthlink). However, the...
Posted by jretzner, on Aug 29, 2011 at 12:47 AM, in Networking
Office 2011 installationvon over Office 2008 1,169 Views / 3 Replies  
I've installed Office 2011 Home and Student in my iMac (OS 10.6.6; 2.8 GHz). Can I just drag all 0f 2008 (except Entourage) to the Trash and be done with it? Thanks!
Posted by jretzner, on Mar 5, 2011 at 02:24 PM, in Applications
Sticky: Thanks! I could not get it to show up (as you... 523,850 Views / 1,153 Replies  
Thanks! I could not get it to show up (as you did) as a link.
Posted by jretzner, on Jan 29, 2011 at 07:04 PM, in Mac Notebooks
Sticky: Booq 11" for Mac Air 523,850 Views / 1,153 Replies  
This bag (http://www.booqbags.com/laptop-backpacks-laptop-bags/13-inch-macbook-air-bags/Viper-11-macbook-air-case) from Booq for my 11" Mac Air arrived yesterday. It is snug, very protective, and has...
Posted by jretzner, on Jan 22, 2011 at 01:54 PM, in Mac Notebooks
Look at an Otter cover with a rubbery texture and... 2,487 Views / 1 Replies  
Look at an Otter cover with a rubbery texture and then keep your iPhone in your shirt pocket or the front pocket of your slacks. It doesn't fall out but is easily pulled out of whichever pocket you...
Posted by jretzner, on Sep 29, 2010 at 12:14 AM, in iPhone, iPad & iPod
External Backup HD 862 Views / 3 Replies  
Try EZQuest Pro Audio/Video Triple Interface Drive (http://www.ezq.com/product/officestorage.php). I've been using the 500 GB, which has its power source inside the case, for two years.
Posted by jretzner, on Aug 29, 2010 at 12:37 AM, in Consumer Hardware & Components
I am using Words With Friends, a version of... 1,275 Views / 28 Replies  
I am using Words With Friends, a version of Scrabble. One can have as many games as one desires going with different opponents all the time. I find it addictive!
Posted by jretzner, on Aug 14, 2010 at 01:17 AM, in Gaming
No previous dates saved on 8GB iTouch 394 Views / 1 Replies  
Only the repeating dates (e.g. birthdays) are saved. All other dates earlier than two weeks ago are not there. Is there a preference setting?
Posted by jretzner, on Apr 29, 2010 at 04:45 PM, in iPhone, iPad & iPod
I've had my Magic Mouse since October 2009,... 3,798 Views / 23 Replies  
I've had my Magic Mouse since October 2009, leaving the mouse on all the time. Tonight, a "low power" *That's 23%) alert popped up on my iMac's screen for the first time. That's five months. How long...
Posted by jretzner, on Mar 27, 2010 at 11:42 PM, in Consumer Hardware & Components
When it happens to me … 3,723 Views / 2 Replies  
Sometimes, this happens with my 2.8 24" iMac and Dreamweaver CS4. I just grab the lower right corner and drag it to the size I need. Sometimes it does it automatically. I have no idea how I caused...
Posted by jretzner, on Feb 9, 2010 at 01:37 AM, in Applications
Canon Pixma MP560 rear tray use 1,727 Views / 0 Replies  
My 24" iMac using OS 10.6.2 is attached to a Canon Pixma MP560 via USB. When I use Adobe inDesign CS4 I am unable to choose the rear tray for printing. A Layout/Quality & Media/Paper Source/Rear Tray...
Posted by jretzner, on Dec 19, 2009 at 12:34 AM, in Consumer Hardware & Components
Check the thread below on lack of sound in iPods 3,138 Views / 3 Replies  
Check the thread (http://forums.macnn.com/103/ipod-iphone-and-apple-tv/351485/no-sound-ipod/) on no, or intermittent sound from iPods. It may be helpful.
Posted by jretzner, on Nov 9, 2009 at 02:35 PM, in iPhone, iPad & iPod
Showing results 1 to 50 of 105
 
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