I'm using OS 9.0.4 on a new G4 and tried to use the Software Update control panel to update my MRJ 2.2. I get an error message that the updater cannot connect to the Internet and asks me to check my configuration. This happens on both a PPP-dialup connection and a DSL connection, even though everything else I'm using connects via either just fine (Outlook Express, Internet Explorer, InterArchy).

Any ideas about what is broken?

Dick

[Don Foy]

Apple's servers have been pretty spotty lately. I haven't been able to connect either. MRJ, however, is available here:
http://www.versiontracker.com/redir...._2.2.3.smi.bin

You may have to cut and past if the URL doesn't work.

[beverson]

Yeah, I'm having the same problem from both my G4 at work on DSL and my iMac at home on cable modem.

Both are OS 9.04 and Sw. Update 1.1.3.

Any word on when this might be rectified? It is a server-side issue, right?

[WDL]

This just may do it:

Today's Tip: Stayin' Alive - Macworld 25 Sept �00

Tip level: Intermediate

If you have an "always on" Internet connection that requires a "keep
alive" application -- such connections might include cable and
Virtual Private Networks (VPN) -- to maintain a connection to the
Internet, you'll be interested in this workaround.

When Apple's Software Update control panel does its job it quits
running applications -- including these "keep alive" programs. When
the "keep alive" application dies, so too does the Internet
connection and Software Update can't complete its mission. The
workaround is to open the Software Update control panel and click the
Update Now button to receive a list of files that need to be updated.
Once you have that list, quit Software Update and venture out to
Apple's Software Update site (www.apple.com/swupdates) and manually
download the files you desire.
-------------------------------------------
I've disabled SU entirely - search out my own updates and download them manually - I don't want some program updating me with crud I don't even want.

Additionally, there have been msany postings hereand in other forums about problems with SU.

WDL

I fixed my Software Update CP problem using some tips I found on the same subject on a MacFixIt forum.

1. Increased the CP's memory allocation using the Get Info command to "5000" bytes.

2. Rebooted and opened the CP again and ran it. This time it found an update for itself.

3. After downloading version 1.1.3 and installing it, it found another update or two, but not the MRJ 2.2.3 update!

So it looks like its now working just fine using my "continuously on" DSL link, but I wonder why MRJ 2.2.3 wasn't found by it. I manually downloaded the latter and installed it.

Dick

[beverson]

upping the RAM allocation did the trick -- why is that always the one thing I forget to try?

Thanks.