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You are here: MacNN Forums > Software - Troubleshooting and Discussion > Applications > Good mail in Junk box

Good mail in Junk box
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aehaas
Dedicated MacNNer
Join Date: Jun 2001
Location: Osprey, Florida
Status: Offline
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Aug 26, 2009, 10:49 AM
 
I cannot get Mail to put things not labelled as Junk sent to my regular In box. Sometimes I drag them from the Junk box to my In box but they go back to the Junk box. Most of these are not even labelled as Junk to begin with.

aehaas
MBP 3.06 8G RAM 500G HD, 8 core 3.0 8G RAM 8800GT all OEM Apple. Where to buy Polarion HID Searchlights
Home Inspection, whole house approach, Sarasota Home Inspections, we are your investigators.
     
besson3c
Clinically Insane
Join Date: Mar 2001
Location: yes
Status: Offline
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Aug 26, 2009, 01:30 PM
 
If you have the setting to trust the headers from your ISP set it might be classifying the message as junk because of an X-header. Check the full headers of your message - do you see anything that starts with X-Spam? If so, you can either uncheck this option and accept the possibility of getting spam, or find out what spam threshold your mail provider uses to classify spam and whether there is a public address you can forward your mail to to fine tune its learning.

At any rate, if Mail is depending on these headers this is probably why you're experiencing what you're describing.
     
   
 
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