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Apple Mail Intermittently Asks for AOL Password Over and Over Again
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Dedicated MacNNer
Join Date: Jun 2001
Location: Osprey, Florida
Status:
Offline
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I have AOL service and use Apple Mail. I have a desktop at home, work and a MBP. All work fine but from time to time one of them asks for a password for Mail. A dialog box appears. It may not happen for several days. Or one or two computers ask for the pwrd the same day. Any thoughts. When it asks, the password box is blank in the Mail pref panel. If I enter the pswd Mail may or may not accept it. I tried taking the Mail Offline then back Online but no joy. It is a random event, No Firewall, just Airport connection to either a DSL line at my office or to FIOS cable at home.
aehaas
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Clinically Insane
Join Date: Oct 2000
Location: Los Angeles
Status:
Offline
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This problem seems to happen occasionally on about every mail client I've used. You could try switching to a different client like Thunderbird, but it may just be a server-side problem.
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"The natural progress of things is for liberty to yield and government to gain ground." TJ
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Clinically Insane
Join Date: Mar 2001
Location: yes
Status:
Offline
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Does it do this with a different email client?
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Dedicated MacNNer
Join Date: Jun 2001
Location: Osprey, Florida
Status:
Offline
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I also have an account with Apple's me.com. It Very rarely does this, maybe once a month. But the AOL side does this daily. I can have my MBP next to my desktop, both on to mail and only one has this problem, the other is fine. Then later that day or tomorrow, both are bad or just the desktop.
aehaas
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Addicted to MacNN
Join Date: Oct 2001
Location: Automatic
Status:
Offline
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It happens to me with both, a gmail account and the AOL account, not on a daily basis though.
You can always give AOL Desktop app a try. I know, I know… but hey, it finally got a new icon !!
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Professional Poster
Join Date: Oct 2008
Location: UKland
Status:
Offline
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I think this is due to mail.app not being specific enough with errors. If the mail server is in any way tardy with a reply to the username password, rather than saying that the server has not responded mail assumes that the password was incorrect.
Once the mail servers response time picks up again mail is happy.
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Posting Junkie
Join Date: Mar 2004
Location: UK
Status:
Offline
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You'll find that mail often returns errors like this without appearing to actually try to send or receive anything. When it does this, I try to change something in the account settings, quit, relaunch, change it back relaunch and then test. It just seems to need a kick up the ass every so often. That said I very rarely get this problem any more. It was bordering on pandemic once upon a time.
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I have plenty of more important things to do, if only I could bring myself to do them....
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Professional Poster
Join Date: Feb 2000
Location: Nashua NH, USA
Status:
Offline
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I had this with my hotmail account, turns out turning the check from 5min to 10min fixed it.
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Clinically Insane
Join Date: Mar 2001
Location: yes
Status:
Offline
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Originally Posted by BLAZE_MkIV
I had this with my hotmail account, turns out turning the check from 5min to 10min fixed it.
This is a good suggestion. AOL might be rejecting some of the connection attempts because OS X Mail and iOS devices initiate connections like a petulant child, against spec.
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Fresh-Faced Recruit
Join Date: Dec 2006
Status:
Offline
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@aolmail tweeted the following this morning "You may be unable to log into your AOL Mail account right now. We're hard at work on resolving this!" If you use twitter, I'd recommend following @aolmail.
Normally this problem (mail.app and other third party mail apps repeatedly asking for password) is AOL side. It can apply to some users but not others. I rarely have the problem, although I did today, my wife has it more frequently. In the old days AOL mail was very reliable, now, not so much. I guess it's AOL's money problems and frequent reorganizations taking a toll. I would go somewhere else but hate to change the email address I've had for many years.
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Senior User
Join Date: Feb 2002
Location: Miami
Status:
Offline
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I have the same issue with Comcast mail. It frequently asks that I reenter my Comcast mail password. I thought something was wrong my Keys file, because it always happens when I restart the computer. It happens infrequently otherwise. But I agree it is probably a network issue with your mail host.
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2011 iMac 2.7 i5, 16gb RAM, 1TB HD
Previous Macs: Apple IIc+, iMac 350 G3, iBook 700 G3, G4 Powerbooks 12" 1ghz & 15" 1.67ghz
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Clinically Insane
Join Date: Mar 2001
Location: yes
Status:
Offline
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Basically, OS X Mail's error messages should not be taken at face value... Possible causes:
- clock skew
- lack of network connectivity
- connection refusal due to too many attempts
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Fresh-Faced Recruit
Join Date: Aug 2008
Status:
Offline
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Addicted to MacNN
Join Date: Oct 2001
Location: Automatic
Status:
Offline
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Originally Posted by BLAZE_MkIV
I had this with my hotmail account, turns out turning the check from 5min to 10min fixed it.
Hum, I don't have the 10min option but 15min.
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Dedicated MacNNer
Join Date: Jun 2001
Location: Osprey, Florida
Status:
Offline
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I tried the solution of changing the "check mail" interval from 5 to 15 minutes on one computer.
On another computer I changed only the Keychain from "limited to" to "all applications" as suggested by moshu's reference.
On a third computer I did both. I have no control with no changes. This is bad because I have not had the issue (thus far). Do each of these two solutions work by themselves or did AOL fix something??
aehaas
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Posting Junkie
Join Date: Mar 2004
Location: UK
Status:
Offline
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I maintain that sometimes changing something seems to force it to save settings properly and hence fixes the issue.
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I have plenty of more important things to do, if only I could bring myself to do them....
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