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You are here: MacNN Forums > Software - Troubleshooting and Discussion > Applications > Mozilla Thunderbird - no email sound!

Mozilla Thunderbird - no email sound!
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Topaz
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Mar 4, 2010, 01:15 PM
 
Since an update some weeks ago to Thunderbird I don't get any sound when a new email arrives anymore. I used to get a Mac default sound before the update when new mail arrived so I wondered if anyone else uses it and is having the same problem. I am on OSX 10.5.8 and Thunderbird 3.0.2.
     
Cold Warrior
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Mar 4, 2010, 08:06 PM
 
Copy the sound to a new folder and then point Thunderbird to it there. Maybe that'll force a refresh to that setting entry/preference.
     
Topaz  (op)
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Mar 5, 2010, 06:34 AM
 
Originally Posted by Cold Warrior View Post
Copy the sound to a new folder and then point Thunderbird to it there. Maybe that'll force a refresh to that setting entry/preference.
That's the whole point I can't. Originally the default Mac sound was "Basso" ( as in iCal) but where do I find it? I can't find any reference to a sounds folder on the Mac!
     
64stang06
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Mar 5, 2010, 02:14 PM
 
Hard Drive/System/Library/Sounds
MacBook Pro 13" 2.8GHz Core i7/8GB RAM/750GB Hard Drive - Mac OS X 10.7.3
     
Topaz  (op)
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Mar 7, 2010, 07:12 AM
 
Originally Posted by 64stang06 View Post
Hard Drive/System/Library/Sounds
Thanks for the reply. Unfortunately all my sounds in that folder are greyed out so cannot select any to try out. I feel we may be getting somewhere near to my problem now. A little more help please!
     
northsidedevil
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May 23, 2010, 11:47 PM
 
Hello. I just installed T-Bird 3 to use as my email client and had the same issue with the sound files being grayed out. I always use the Submarine ping sound for my email notifier and here is what I did to get mine to work. Download Audacity for mac (its free!). Open any aiff mac sound from the system library in Audacity. Export the mac sound as a wav file wherever you wish to keep it stored. Then go into T-Bird preferences. Now that the sound is wav format, it should no longer be grayed out. Hope this helps.
     
Cold Warrior
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May 23, 2010, 11:52 PM
 
for whatever reason the aiff files are also grayed out on mine, but it still plays just fine.

You could try going into the config editor and filter for mail.biff.play_sound.url, then double-click the entry to set the value string. I use glass so mine looks like file:///System/Library/Sounds/Glass.aiff, but you could change it to whatever sound filename you want and see if it works.
     
   
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