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OS 10.11 will not Update
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Ralph Tomaccio
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Join Date: Nov 1999
Location: Slatersville RI
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Feb 10, 2016, 03:35 PM
 
I've had problems with the App store not updating apps or OS's in the past, but I was usually able to work-around that by going to the Apple Support download site, download the file manually and update in that manner. Now, ever since upgrading to El Capitan, even THAT doesn't work. I've downloaded OS 10.11.1, 10.11.2, 10.11.3 as well as the 10.11.3.Combo file and none of them will install. I have even gone as far as re-installing OS 10.11 and again trying the updates, nothing works.

What happens is that when I get to this point and click "Install":



It immediately goes to this point in less than a second:



It can't possibly install the update in such a short period of time. And that is confirmed by me going to the About this Mac dialog after restarting where it still says 10.11.

Any solutions to this on-going problem I'm experiencing?
     
Mike Wuerthele
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Join Date: Jul 2012
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Feb 10, 2016, 03:36 PM
 
What's your hardware configuration?
     
Ralph Tomaccio  (op)
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Join Date: Nov 1999
Location: Slatersville RI
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Feb 10, 2016, 03:44 PM
 
Mid-Year 2010
Hardware Overview:
Model Name: iMac
Model Identifier: iMac11,2
Processor Name: Intel Core i5
Processor Speed: 3.6 GHz
Number of Processors: 1
Total Number of Cores: 2
L2 Cache (per Core): 256 KB
L3 Cache: 4 MB
Memory: 8 GB
Processor Interconnect Speed: 6.4 GT/s
Boot ROM Version: IM112.0057.B02
SMC Version (system): 1.64f5
Hardware UUID: 152E2F41-0A15-573F-97FD-68459982FCD6
     
Mike Wuerthele
Managing Editor
Join Date: Jul 2012
Status: Offline
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Feb 10, 2016, 05:19 PM
 
Ever replace your hard drive, or any other hardware modifications at all?
     
Ralph Tomaccio  (op)
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Join Date: Nov 1999
Location: Slatersville RI
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Feb 10, 2016, 06:47 PM
 
Originally Posted by Mike Wuerthele View Post
Ever replace your hard drive, or any other hardware modifications at all?
Nope! It's still a virgin.
     
Mike Wuerthele
Managing Editor
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Feb 10, 2016, 07:02 PM
 
Alright, let me think on this a bit. Off the top of my head, I've got nothing.
     
P
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Location: Gothenburg, Sweden
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Feb 11, 2016, 09:12 AM
 
I believe that one of the menu options lets you show the installation logfile. Please check if it says anything interesting.
The new Mac Pro has up to 30 MB of cache inside the processor itself. That's more than the HD in my first Mac. Somehow I'm still running out of space.
     
Ralph Tomaccio  (op)
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Location: Slatersville RI
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Feb 11, 2016, 02:40 PM
 
Originally Posted by P View Post
I believe that one of the menu options lets you show the installation logfile. Please check if it says anything interesting.
All this within one minutes's time, and a whole lot more before and after. A lot of crashes, errors, could not's etc.:

Feb 11, 2016, 1:34:01 PM WindowServer[122]: _CGXRemoveWindowFromWindowMovementGroup: window 0x39 is not attached to window 0x3c
Feb 11, 2016, 1:34:01 PM locationd[610]: Logging binary sensor data to /var/folders/zz/zyxvpxvq6csfxvn_n00000sm00006d/C/locationdSensors.bin
Feb 11, 2016, 1:34:01 PM locationd[610]: Could not write data to disk /var/folders/zz/zyxvpxvq6csfxvn_n00000sm00006d/C/cache.plist
Feb 11, 2016, 1:34:01 PM locationd[610]: Could not open database /var/folders/zz/zyxvpxvq6csfxvn_n00000sm00006d/C/consolidated.db, error code = 14
Feb 11, 2016, 1:34:01 PM com.apple.xpc.launchd[1]: Service exited due to signal: Segmentation fault: 11
Feb 11, 2016, 1:34:01 PM diagnosticd[82]: error evaluating process info - pid: 610, puniqueid: 610
Feb 11, 2016, 1:34:01 PM com.apple.xpc.launchd[1]: Service only ran for 0 seconds. Pushing respawn out by 3 seconds.
Feb 11, 2016, 1:34:02 PM ReportCrash[601]: Saved crash report for locationd[610] version 1615.36 to /Library/Logs/DiagnosticReports/locationd_2016-02-11-133402_iMac-3.crash
Feb 11, 2016, 1:34:02 PM WindowServer[122]: _CGXRemoveWindowFromWindowMovementGroup: window 0x39 is not attached to window 0x3c
Feb 11, 2016, 1:34:05 PM locationd[611]: Logging binary sensor data to /var/folders/zz/zyxvpxvq6csfxvn_n00000sm00006d/C/locationdSensors.bin
Feb 11, 2016, 1:34:05 PM locationd[611]: Could not write data to disk /var/folders/zz/zyxvpxvq6csfxvn_n00000sm00006d/C/cache.plist
Feb 11, 2016, 1:34:05 PM locationd[611]: Could not open database /var/folders/zz/zyxvpxvq6csfxvn_n00000sm00006d/C/consolidated.db, error code = 14
Feb 11, 2016, 1:34:05 PM diagnosticd[82]: error evaluating process info - pid: 611, puniqueid: 611
Feb 11, 2016, 1:34:05 PM com.apple.xpc.launchd[1]: Service exited due to signal: Segmentation fault: 11
Feb 11, 2016, 1:34:05 PM com.apple.xpc.launchd[1]: Service only ran for 0 seconds. Pushing respawn out by 3 seconds.
Feb 11, 2016, 1:34:05 PM ReportCrash[601]: Saved crash report for locationd[611] version 1615.36 to /Library/Logs/DiagnosticReports/locationd_2016-02-11-133405_iMac-3.crash
Feb 11, 2016, 1:34:08 PM locationd[612]: Logging binary sensor data to /var/folders/zz/zyxvpxvq6csfxvn_n00000sm00006d/C/locationdSensors.bin
Feb 11, 2016, 1:34:08 PM locationd[612]: Could not write data to disk /var/folders/zz/zyxvpxvq6csfxvn_n00000sm00006d/C/cache.plist
Feb 11, 2016, 1:34:08 PM locationd[612]: Could not open database /var/folders/zz/zyxvpxvq6csfxvn_n00000sm00006d/C/consolidated.db, error code = 14
Feb 11, 2016, 1:34:08 PM com.apple.xpc.launchd[1]: Service exited due to signal: Segmentation fault: 11
Feb 11, 2016, 1:34:08 PM diagnosticd[82]: error evaluating process info - pid: 612, puniqueid: 612
Feb 11, 2016, 1:34:08 PM com.apple.xpc.launchd[1]: Service only ran for 0 seconds. Pushing respawn out by 3 seconds.
Feb 11, 2016, 1:34:08 PM ReportCrash[601]: Saved crash report for locationd[612] version 1615.36 to /Library/Logs/DiagnosticReports/locationd_2016-02-11-133408_iMac-3.crash
Feb 11, 2016, 1:34:11 PM locationd[613]: Logging binary sensor data to /var/folders/zz/zyxvpxvq6csfxvn_n00000sm00006d/C/locationdSensors.bin
Feb 11, 2016, 1:34:11 PM locationd[613]: Could not write data to disk /var/folders/zz/zyxvpxvq6csfxvn_n00000sm00006d/C/cache.plist
Feb 11, 2016, 1:34:11 PM locationd[613]: Could not open database /var/folders/zz/zyxvpxvq6csfxvn_n00000sm00006d/C/consolidated.db, error code = 14
Feb 11, 2016, 1:34:11 PM com.apple.xpc.launchd[1]: Service exited due to signal: Segmentation fault: 11
Feb 11, 2016, 1:34:11 PM diagnosticd[82]: error evaluating process info - pid: 613, puniqueid: 613
Feb 11, 2016, 1:34:11 PM com.apple.xpc.launchd[1]: Service only ran for 0 seconds. Pushing respawn out by 3 seconds.
Feb 11, 2016, 1:34:11 PM ReportCrash[601]: Saved crash report for locationd[613] version 1615.36 to /Library/Logs/DiagnosticReports/locationd_2016-02-11-133411_iMac-3.crash
Feb 11, 2016, 1:34:14 PM locationd[614]: Logging binary sensor data to /var/folders/zz/zyxvpxvq6csfxvn_n00000sm00006d/C/locationdSensors.bin
Feb 11, 2016, 1:34:14 PM locationd[614]: Could not write data to disk /var/folders/zz/zyxvpxvq6csfxvn_n00000sm00006d/C/cache.plist
Feb 11, 2016, 1:34:14 PM locationd[614]: Could not open database /var/folders/zz/zyxvpxvq6csfxvn_n00000sm00006d/C/consolidated.db, error code = 14
Feb 11, 2016, 1:34:14 PM com.apple.xpc.launchd[1]: Service exited due to signal: Segmentation fault: 11
Feb 11, 2016, 1:34:14 PM diagnosticd[82]: error evaluating process info - pid: 614, puniqueid: 614
Feb 11, 2016, 1:34:14 PM com.apple.xpc.launchd[1]: Service only ran for 0 seconds. Pushing respawn out by 3 seconds.
Feb 11, 2016, 1:34:14 PM ReportCrash[601]: Saved crash report for locationd[614] version 1615.36 to /Library/Logs/DiagnosticReports/locationd_2016-02-11-133414_iMac-3.crash
Feb 11, 2016, 1:34:17 PM locationd[615]: Logging binary sensor data to /var/folders/zz/zyxvpxvq6csfxvn_n00000sm00006d/C/locationdSensors.bin
Feb 11, 2016, 1:34:17 PM locationd[615]: Could not write data to disk /var/folders/zz/zyxvpxvq6csfxvn_n00000sm00006d/C/cache.plist
Feb 11, 2016, 1:34:17 PM locationd[615]: Could not open database /var/folders/zz/zyxvpxvq6csfxvn_n00000sm00006d/C/consolidated.db, error code = 14
Feb 11, 2016, 1:34:17 PM com.apple.xpc.launchd[1]: Service exited due to signal: Segmentation fault: 11
Feb 11, 2016, 1:34:17 PM diagnosticd[82]: error evaluating process info - pid: 615, puniqueid: 615
Feb 11, 2016, 1:34:17 PM com.apple.xpc.launchd[1]: Service only ran for 0 seconds. Pushing respawn out by 3 seconds.
Feb 11, 2016, 1:34:17 PM ReportCrash[601]: Saved crash report for locationd[615] version 1615.36 to /Library/Logs/DiagnosticReports/locationd_2016-02-11-133417_iMac-3.crash
Feb 11, 2016, 1:34:17 PM WindowServer[122]: _CGXRemoveWindowFromWindowMovementGroup: window 0x39 is not attached to window 0x3c
Feb 11, 2016, 1:34:20 PM locationd[617]: Logging binary sensor data to /var/folders/zz/zyxvpxvq6csfxvn_n00000sm00006d/C/locationdSensors.bin
Feb 11, 2016, 1:34:20 PM locationd[617]: Could not write data to disk /var/folders/zz/zyxvpxvq6csfxvn_n00000sm00006d/C/cache.plist
Feb 11, 2016, 1:34:20 PM locationd[617]: Could not open database /var/folders/zz/zyxvpxvq6csfxvn_n00000sm00006d/C/consolidated.db, error code = 14
Feb 11, 2016, 1:34:20 PM com.apple.xpc.launchd[1]: Service exited due to signal: Segmentation fault: 11
Feb 11, 2016, 1:34:20 PM com.apple.xpc.launchd[1]: Service only ran for 0 seconds. Pushing respawn out by 3 seconds.
Feb 11, 2016, 1:34:20 PM diagnosticd[82]: error evaluating process info - pid: 617, puniqueid: 617
Feb 11, 2016, 1:34:20 PM ReportCrash[601]: Saved crash report for locationd[617] version 1615.36 to /Library/Logs/DiagnosticReports/locationd_2016-02-11-133420_iMac-3.crash
Feb 11, 2016, 1:34:20 PM sandboxd[85]: com.apple.WebKit(616) deny ipc-posix-sem lock2_186a7_rpiddb
Feb 11, 2016, 1:34:21 PM com.apple.xpc.launchd[1]: Service exited with abnormal code: 1
Feb 11, 2016, 1:34:23 PM locationd[618]: Logging binary sensor data to /var/folders/zz/zyxvpxvq6csfxvn_n00000sm00006d/C/locationdSensors.bin
Feb 11, 2016, 1:34:23 PM locationd[618]: Could not open database /var/folders/zz/zyxvpxvq6csfxvn_n00000sm00006d/C/consolidated.db, error code = 14
Feb 11, 2016, 1:34:23 PM com.apple.xpc.launchd[1]: Service exited due to signal: Segmentation fault: 11
Feb 11, 2016, 1:34:23 PM diagnosticd[82]: error evaluating process info - pid: 618, puniqueid: 618
Feb 11, 2016, 1:34:23 PM com.apple.xpc.launchd[1]: Service only ran for 0 seconds. Pushing respawn out by 3 seconds.
Feb 11, 2016, 1:34:23 PM ReportCrash[601]: Saved crash report for locationd[618] version 1615.36 to /Library/Logs/DiagnosticReports/locationd_2016-02-11-133423_iMac-3.crash
Feb 11, 2016, 1:34:26 PM locationd[619]: Logging binary sensor data to /var/folders/zz/zyxvpxvq6csfxvn_n00000sm00006d/C/locationdSensors.bin
Feb 11, 2016, 1:34:26 PM locationd[619]: Could not write data to disk /var/folders/zz/zyxvpxvq6csfxvn_n00000sm00006d/C/cache.plist
Feb 11, 2016, 1:34:26 PM locationd[619]: Could not open database /var/folders/zz/zyxvpxvq6csfxvn_n00000sm00006d/C/consolidated.db, error code = 14
Feb 11, 2016, 1:34:26 PM diagnosticd[82]: error evaluating process info - pid: 619, puniqueid: 619
Feb 11, 2016, 1:34:26 PM com.apple.xpc.launchd[1]: Service exited due to signal: Segmentation fault: 11
Feb 11, 2016, 1:34:26 PM com.apple.xpc.launchd[1]: Service only ran for 0 seconds. Pushing respawn out by 3 seconds.
Feb 11, 2016, 1:34:26 PM ReportCrash[601]: Saved crash report for locationd[619] version 1615.36 to /Library/Logs/DiagnosticReports/locationd_2016-02-11-133426_iMac-3.crash
Feb 11, 2016, 1:34:29 PM locationd[620]: Logging binary sensor data to /var/folders/zz/zyxvpxvq6csfxvn_n00000sm00006d/C/locationdSensors.bin
Feb 11, 2016, 1:34:29 PM locationd[620]: Could not write data to disk /var/folders/zz/zyxvpxvq6csfxvn_n00000sm00006d/C/cache.plist
Feb 11, 2016, 1:34:29 PM locationd[620]: Could not open database /var/folders/zz/zyxvpxvq6csfxvn_n00000sm00006d/C/consolidated.db, error code = 14
Feb 11, 2016, 1:34:29 PM com.apple.xpc.launchd[1]: Service exited due to signal: Segmentation fault: 11
Feb 11, 2016, 1:34:29 PM diagnosticd[82]: error evaluating process info - pid: 620, puniqueid: 620
Feb 11, 2016, 1:34:29 PM com.apple.xpc.launchd[1]: Service only ran for 0 seconds. Pushing respawn out by 3 seconds.
Feb 11, 2016, 1:34:29 PM ReportCrash[601]: Saved crash report for locationd[620] version 1615.36 to /Library/Logs/DiagnosticReports/locationd_2016-02-11-133429_iMac-3.crash
Feb 11, 2016, 1:34:32 PM locationd[621]: Logging binary sensor data to /var/folders/zz/zyxvpxvq6csfxvn_n00000sm00006d/C/locationdSensors.bin
Feb 11, 2016, 1:34:32 PM locationd[621]: Could not write data to disk /var/folders/zz/zyxvpxvq6csfxvn_n00000sm00006d/C/cache.plist
Feb 11, 2016, 1:34:32 PM locationd[621]: Could not open database /var/folders/zz/zyxvpxvq6csfxvn_n00000sm00006d/C/consolidated.db, error code = 14
Feb 11, 2016, 1:34:32 PM com.apple.xpc.launchd[1]: Service exited due to signal: Segmentation fault: 11
Feb 11, 2016, 1:34:32 PM diagnosticd[82]: error evaluating process info - pid: 621, puniqueid: 621
Feb 11, 2016, 1:34:32 PM com.apple.xpc.launchd[1]: Service only ran for 0 seconds. Pushing respawn out by 3 seconds.
Feb 11, 2016, 1:34:32 PM ReportCrash[601]: Saved crash report for locationd[621] version 1615.36 to /Library/Logs/DiagnosticReports/locationd_2016-02-11-133432_iMac-3.crash
Feb 11, 2016, 1:34:34 PM WindowServer[122]: _CGXRemoveWindowFromWindowMovementGroup: window 0x39 is not attached to window 0x3c
Feb 11, 2016, 1:34:35 PM locationd[622]: Logging binary sensor data to /var/folders/zz/zyxvpxvq6csfxvn_n00000sm00006d/C/locationdSensors.bin
Feb 11, 2016, 1:34:35 PM locationd[622]: Could not write data to disk /var/folders/zz/zyxvpxvq6csfxvn_n00000sm00006d/C/cache.plist
Feb 11, 2016, 1:34:35 PM locationd[622]: Could not open database /var/folders/zz/zyxvpxvq6csfxvn_n00000sm00006d/C/consolidated.db, error code = 14
Feb 11, 2016, 1:34:35 PM diagnosticd[82]: error evaluating process info - pid: 622, puniqueid: 622
Feb 11, 2016, 1:34:35 PM com.apple.xpc.launchd[1]: Service exited due to signal: Segmentation fault: 11
Feb 11, 2016, 1:34:35 PM com.apple.xpc.launchd[1]: Service only ran for 0 seconds. Pushing respawn out by 3 seconds.
Feb 11, 2016, 1:34:35 PM ReportCrash[601]: Saved crash report for locationd[622] version 1615.36 to /Library/Logs/DiagnosticReports/locationd_2016-02-11-133435_iMac-3.crash
Feb 11, 2016, 1:34:38 PM locationd[623]: Logging binary sensor data to /var/folders/zz/zyxvpxvq6csfxvn_n00000sm00006d/C/locationdSensors.bin
Feb 11, 2016, 1:34:38 PM locationd[623]: Could not write data to disk /var/folders/zz/zyxvpxvq6csfxvn_n00000sm00006d/C/cache.plist
Feb 11, 2016, 1:34:38 PM locationd[623]: Could not open database /var/folders/zz/zyxvpxvq6csfxvn_n00000sm00006d/C/consolidated.db, error code = 14
Feb 11, 2016, 1:34:38 PM diagnosticd[82]: error evaluating process info - pid: 623, puniqueid: 623
Feb 11, 2016, 1:34:38 PM com.apple.xpc.launchd[1]: Service exited due to signal: Segmentation fault: 11
Feb 11, 2016, 1:34:38 PM com.apple.xpc.launchd[1]: Service only ran for 0 seconds. Pushing respawn out by 3 seconds.
Feb 11, 2016, 1:34:38 PM com.apple.xpc.launchd[1]: Endpoint has been activated through legacy launch(3) APIs. Please switch to XPC or bootstrap_check_in(): com.apple.ReportCrash.DirectoryService
Feb 11, 2016, 1:34:39 PM ReportCrash[624]: Saved crash report for locationd[623] version 1615.36 to /Library/Logs/DiagnosticReports/locationd_2016-02-11-133439_iMac-3.crash
Feb 11, 2016, 1:34:41 PM locationd[625]: Logging binary sensor data to /var/folders/zz/zyxvpxvq6csfxvn_n00000sm00006d/C/locationdSensors.bin
Feb 11, 2016, 1:34:41 PM locationd[625]: Could not write data to disk /var/folders/zz/zyxvpxvq6csfxvn_n00000sm00006d/C/cache.plist
Feb 11, 2016, 1:34:41 PM locationd[625]: Could not open database /var/folders/zz/zyxvpxvq6csfxvn_n00000sm00006d/C/consolidated.db, error code = 14
Feb 11, 2016, 1:34:41 PM com.apple.xpc.launchd[1]: Service exited due to signal: Segmentation fault: 11
Feb 11, 2016, 1:34:41 PM diagnosticd[82]: error evaluating process info - pid: 625, puniqueid: 625
Feb 11, 2016, 1:34:41 PM com.apple.xpc.launchd[1]: Service only ran for 0 seconds. Pushing respawn out by 3 seconds.
Feb 11, 2016, 1:34:42 PM ReportCrash[624]: Saved crash report for locationd[625] version 1615.36 to /Library/Logs/DiagnosticReports/locationd_2016-02-11-133442_iMac-3.crash
Feb 11, 2016, 1:34:43 PM sandboxd[85]: com.apple.WebKit(626) deny ipc-posix-sem lock2_186a7_rpiddb
Feb 11, 2016, 1:34:44 PM com.apple.xpc.launchd[1]: Service exited with abnormal code: 1
Feb 11, 2016, 1:34:44 PM locationd[627]: Logging binary sensor data to /var/folders/zz/zyxvpxvq6csfxvn_n00000sm00006d/C/locationdSensors.bin
Feb 11, 2016, 1:34:44 PM locationd[627]: Could not write data to disk /var/folders/zz/zyxvpxvq6csfxvn_n00000sm00006d/C/cache.plist
Feb 11, 2016, 1:34:44 PM locationd[627]: Could not open database /var/folders/zz/zyxvpxvq6csfxvn_n00000sm00006d/C/consolidated.db, error code = 14
Feb 11, 2016, 1:34:44 PM diagnosticd[82]: error evaluating process info - pid: 627, puniqueid: 627
Feb 11, 2016, 1:34:44 PM com.apple.xpc.launchd[1]: Service exited due to signal: Segmentation fault: 11
Feb 11, 2016, 1:34:44 PM com.apple.xpc.launchd[1]: Service only ran for 0 seconds. Pushing respawn out by 3 seconds.
Feb 11, 2016, 1:34:45 PM ReportCrash[624]: Saved crash report for locationd[627] version 1615.36 to /Library/Logs/DiagnosticReports/locationd_2016-02-11-133445_iMac-3.crash
Feb 11, 2016, 1:34:46 PM WindowServer[122]: _CGXRemoveWindowFromWindowMovementGroup: window 0x39 is not attached to window 0x3c
Feb 11, 2016, 1:34:48 PM locationd[628]: Logging binary sensor data to /var/folders/zz/zyxvpxvq6csfxvn_n00000sm00006d/C/locationdSensors.bin
Feb 11, 2016, 1:34:48 PM locationd[628]: Could not write data to disk /var/folders/zz/zyxvpxvq6csfxvn_n00000sm00006d/C/cache.plist
Feb 11, 2016, 1:34:48 PM locationd[628]: Could not open database /var/folders/zz/zyxvpxvq6csfxvn_n00000sm00006d/C/consolidated.db, error code = 14
Feb 11, 2016, 1:34:48 PM com.apple.xpc.launchd[1]: Service exited due to signal: Segmentation fault: 11
Feb 11, 2016, 1:34:48 PM diagnosticd[82]: error evaluating process info - pid: 628, puniqueid: 628
Feb 11, 2016, 1:34:48 PM com.apple.xpc.launchd[1]: Service only ran for 0 seconds. Pushing respawn out by 3 seconds.
Feb 11, 2016, 1:34:48 PM ReportCrash[624]: Saved crash report for locationd[628] version 1615.36 to /Library/Logs/DiagnosticReports/locationd_2016-02-11-133448_iMac-3.crash
Feb 11, 2016, 1:34:48 PM WindowServer[122]: _CGXRemoveWindowFromWindowMovementGroup: window 0x39 is not attached to window 0x3c
Feb 11, 2016, 1:34:50 PM WindowServer[122]: _CGXRemoveWindowFromWindowMovementGroup: window 0x39 is not attached to window 0x3c
Feb 11, 2016, 1:34:51 PM locationd[629]: Logging binary sensor data to /var/folders/zz/zyxvpxvq6csfxvn_n00000sm00006d/C/locationdSensors.bin
Feb 11, 2016, 1:34:51 PM locationd[629]: Could not write data to disk /var/folders/zz/zyxvpxvq6csfxvn_n00000sm00006d/C/cache.plist
Feb 11, 2016, 1:34:51 PM locationd[629]: Could not open database /var/folders/zz/zyxvpxvq6csfxvn_n00000sm00006d/C/consolidated.db, error code = 14
Feb 11, 2016, 1:34:51 PM diagnosticd[82]: error evaluating process info - pid: 629, puniqueid: 629
Feb 11, 2016, 1:34:51 PM com.apple.xpc.launchd[1]: Service exited due to signal: Segmentation fault: 11
Feb 11, 2016, 1:34:51 PM com.apple.xpc.launchd[1]: Service only ran for 0 seconds. Pushing respawn out by 3 seconds.
Feb 11, 2016, 1:34:51 PM ReportCrash[624]: Saved crash report for locationd[629] version 1615.36 to /Library/Logs/DiagnosticReports/locationd_2016-02-11-133451_iMac-3.crash
Feb 11, 2016, 1:34:53 PM Printer Pro Desktop[349]: INFO [RDCloudThread] - Queue query faled, statusCode = 0
Feb 11, 2016, 1:34:54 PM locationd[630]: Logging binary sensor data to /var/folders/zz/zyxvpxvq6csfxvn_n00000sm00006d/C/locationdSensors.bin
Feb 11, 2016, 1:34:54 PM locationd[630]: Could not write data to disk /var/folders/zz/zyxvpxvq6csfxvn_n00000sm00006d/C/cache.plist
Feb 11, 2016, 1:34:54 PM locationd[630]: Could not open database /var/folders/zz/zyxvpxvq6csfxvn_n00000sm00006d/C/consolidated.db, error code = 14
Feb 11, 2016, 1:34:54 PM diagnosticd[82]: error evaluating process info - pid: 630, puniqueid: 630
Feb 11, 2016, 1:34:54 PM com.apple.xpc.launchd[1]: Service exited due to signal: Segmentation fault: 11
Feb 11, 2016, 1:34:54 PM com.apple.xpc.launchd[1]: Service only ran for 0 seconds. Pushing respawn out by 3 seconds.
Feb 11, 2016, 1:34:54 PM ReportCrash[624]: Saved crash report for locationd[630] version 1615.36 to /Library/Logs/DiagnosticReports/locationd_2016-02-11-133454_iMac-3.crash
Feb 11, 2016, 1:34:57 PM locationd[632]: Logging binary sensor data to /var/folders/zz/zyxvpxvq6csfxvn_n00000sm00006d/C/locationdSensors.bin
Feb 11, 2016, 1:34:57 PM locationd[632]: Could not open database /var/folders/zz/zyxvpxvq6csfxvn_n00000sm00006d/C/consolidated.db, error code = 14
Feb 11, 2016, 1:34:57 PM diagnosticd[82]: error evaluating process info - pid: 632, puniqueid: 632
Feb 11, 2016, 1:34:57 PM com.apple.xpc.launchd[1]: Service exited due to signal: Segmentation fault: 11
Feb 11, 2016, 1:34:57 PM com.apple.xpc.launchd[1]: Service only ran for 0 seconds. Pushing respawn out by 3 seconds.
Feb 11, 2016, 1:34:57 PM ReportCrash[624]: Saved crash report for locationd[632] version 1615.36 to /Library/Logs/DiagnosticReports/locationd_2016-02-11-133457_iMac-3.crash
Feb 11, 2016, 1:35:00 PM locationd[633]: Logging binary sensor data to /var/folders/zz/zyxvpxvq6csfxvn_n00000sm00006d/C/locationdSensors.bin
     
Spheric Harlot
Clinically Insane
Join Date: Nov 1999
Location: 888500128, C3, 2nd soft.
Status: Offline
Reply With Quote
Feb 12, 2016, 04:10 AM
 
The most common cause for segmentation faults is defective RAM. Perhaps the RAM has just become unseated in its sockets slightly. Try removing and reinstalling it and see if that helps.
     
Mike Wuerthele
Managing Editor
Join Date: Jul 2012
Status: Offline
Reply With Quote
Feb 12, 2016, 10:56 AM
 
Do me a favor. Run Etrecheck. There's something tickling the back of my head about this.

EtreCheck
     
Ralph Tomaccio  (op)
Junior Member
Join Date: Nov 1999
Location: Slatersville RI
Status: Offline
Reply With Quote
Feb 12, 2016, 04:02 PM
 
Originally Posted by Mike Wuerthele View Post
Do me a favor. Run Etrecheck. There's something tickling the back of my head about this.

EtreCheck
Here are the results. Tell you anything?:

EtreCheck version: 2.9.3 (253)
Report generated 2016-02-12 14:48:08
Download EtreCheck from EtreCheck
Runtime 3:03
Performance: Good

Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Check files] link for help with unknown files.

Check Apple signatures: Enabled

Problem: Other problem
Description:
Cannot update OS.

Hardware Information: ⓘ
iMac (21.5-inch, Mid 2010)
[Technical Specifications] - [User Guide] - [Warranty & Service]
iMac - model: iMac11,2
1 3.6 GHz Intel Core i5 CPU: 2-core
8 GB RAM Upgradeable - [Instructions]
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
BANK 0/DIMM1
2 GB DDR3 1333 MHz ok
BANK 1/DIMM1
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n

Video Information: ⓘ
ATI Radeon HD 5670 - VRAM: 512 MB
iMac 1920 x 1080

System Software: ⓘ
OS X El Capitan 10.11 (15A284) - Time since boot: about one day

Disk Information: ⓘ
WDC WD1001FALS-40Y6A0 disk0 : (1 TB) (Rotational)
EFI (disk0s1) <not mounted> : 210 MB
iMac (disk0s2) / : 999.35 GB (829.45 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

HL-DT-STDVDRW GA32N ()

USB Information: ⓘ
Apple, Inc. Keyboard Hub
Apple, Inc Apple Keyboard
Kensington Kensington Expert Mouse
Apple Card Reader
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Brother HL-L2380DW
Apple Computer, Inc. IR Receiver
Apple Inc. Built-in iSight

Firewire Information: ⓘ
LaCie d2 quadra (button) 800mbit - 800mbit max
EFI (disk1s1) <not mounted> : 210 MB
LaCie (disk1s2) /Volumes/LaCie : 999.86 GB (77.46 GB free)

Gatekeeper: ⓘ
Mac App Store and identified developers

Unknown Files: ⓘ
~/Library/LaunchAgents/com.macpaw.CleanMyMac.helperTool.plist
~/Library/LaunchAgents/com.macpaw.CleanMyMac.trashSizeWatcher.plist
~/Library/LaunchAgents/com.macpaw.CleanMyMac.volumeWatcher.plist
3 unknown files found. [Check files]

Kernel Extensions: ⓘ
/Library/Extensions
[loaded] com.kensington.trackballworks.driver (1.2.1 - SDK 10.8) [Support]

/System/Library/Extensions
[not loaded] com.Belcarra.iokit.USBLAN_netpart (3.1.1 - SDK 10.6) [Support]
[not loaded] com.Belcarra.iokit.USBLAN_usbpart (3.1.1 - SDK 10.6) [Support]
[not loaded] com.Cycling74.driver.Soundflower (1.6.5 - SDK 10.6) [Support]
[not loaded] com.RemoteControl.USBLAN.usbpart (3.1.1 - SDK 10.7) [Support]
[not loaded] com.lexar.iokit.IOSCSILexarCommandsDevice (1.1.2) [Support]
[not loaded] com.lexarmedia.driver.IOUSBJumpshotClass (1.0.1) [Support]
[not loaded] com.pctools.iantivirus.kfs (1.0.1) [Support]
[not loaded] com.wacom.kext.wacomtablet (6.1.6) [Support]

/System/Library/Extensions/2.2.0/Belcarra.USBLAN_netpart.kext/Contents/Plug-Ins
[not loaded] com.belcarra.iokit.netpart.panther (1.6.3) [Support]

/System/Library/Extensions/2.2.0/Belcarra.USBLAN_usbpart.kext/Contents/Plug-Ins
[not loaded] com.belcarra.iokit.usbpart.panther (1.6.3) [Support]

/System/Library/Extensions/2.2.0/RemoteControl.USBLAN_usbpart.kext/Contents/Plug-Ins
[not loaded] com.RemoteControl.USBLAN.panther (1.6.2) [Support]

System Launch Agents: ⓘ
[loaded] 154 Apple tasks
[running] 81 Apple tasks

System Launch Daemons: ⓘ
[loaded] 193 Apple tasks
[running] 93 Apple tasks

Launch Agents: ⓘ
[loaded] com.adobe.AAM.Updater-1.0.plist [Support]
[loaded] com.adobe.CS5ServiceManager.plist [Support]
[running] com.brother.LOGINserver.plist [Support]
[failed] com.google.keystone.agent.plist [Support] [Details]
[loaded] com.hp.launchagent.plist [Support]
[running] com.trusteer.rapport.rapportd.plist [Support]

Launch Daemons: ⓘ
[loaded] com.adobe.SwitchBoard.plist [Support]
[loaded] com.adobe.fpsaud.plist [Support]
[loaded] com.bombich.ccc.plist [Support]
[loaded] com.google.keystone.daemon.plist [Support]
[loaded] com.microsoft.office.licensing.helper.plist [Support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Support]
[running] com.trusteer.rooks.rooksd.plist [Support]
[loaded] One Apple task

User Launch Agents: ⓘ
[loaded] com.adobe.AAM.Updater-1.0.plist [Support]
[loaded] com.adobe.ARM.[...].plist [Support]
[loaded] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist - /System/Library/Frameworks/CoreServices.framework/Frameworks/OSServices.framework/Versions/A/Support/CSConfigDotMacCert: Executable not found!
[loaded] com.google.keystone.agent.plist [Support]
[loaded] com.macpaw.CleanMyMac.helperTool.plist [Support]
[loaded] com.macpaw.CleanMyMac.trashSizeWatcher.plist [Support]
[loaded] com.macpaw.CleanMyMac.volumeWatcher.plist [Support]
[loaded] One Apple task

User Login Items: ⓘ
TrackballWorksHelper Application (/Library/PreferencePanes/TrackballWorks.prefPane/Contents/Resources/TrackballWorksHelper.app)
Dropbox Application (/Applications/Dropbox.app)
Garmin Express Service Application (/Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app)
Printer Pro Desktop Application (/Applications/Printer Pro Desktop.app)
Google Drive Application (/Applications/Google Drive.app)

Other Apps: ⓘ
[running] com.brother.scanner.ica.106592.270C1D82-993B-4769-BE87-4F0F33989B4A
[running] com.brother.utility.NETserver.106272
[running] com.brother.utility.USBserver.105952
[running] com.etresoft.EtreCheck.134112
[running] com.garmin.renu.service.8032
[running] com.getdropbox.dropbox.108192
[running] com.google.GoogleDrive.133792
[running] com.kensington.trackballworks.helper.86432
[running] com.readdle.Printer_Pro_Desktop.67552
[running] jp.co.canon.cijscannerregister.91872

Internet Plug-ins: ⓘ
iPhotoPhotocast: Version: 7.0
FlashPlayer-10.6: Version: 20.0.0.306 - SDK 10.6 [Support]
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 20.0.0.306 - SDK 10.6 [Support]
Default Browser: Version: 601 - SDK 10.11
OfficeLiveBrowserPlugin: Version: 12.3.6 [Support]
Google Earth Web Plug-in: Version: 7.1 [Support]
GarminGpsControl: Version: 4.2.0.0 - SDK 10.8 [Support]
SharePointBrowserPlugin: Version: 14.6.0 - SDK 10.6 [Support]
Silverlight: Version: 5.1.40416.0 - SDK 10.6 [Support]
JavaAppletPlugin: Version: 15.0.1 - SDK 10.7 Check version

User internet Plug-ins: ⓘ
Google Earth Web Plug-in: Version: 7.0 [Support]

Safari Extensions: ⓘ
Awesome Screenshot
Add To Amazon Wish List

3rd Party Preference Panes: ⓘ
Flash Player [Support]
TrackballWorks [Support]
Trusteer Endpoint Protection [Support]

Time Machine: ⓘ
Skip System Files: NO
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Volumes being backed up:
iMac: Disk size: 999.35 GB Disk used: 169.90 GB
Destinations:
LaCie [Local]
Total size: 999.86 GB
Total number of backups: 35
Oldest backup: 10/1/10, 12:24 AM
Last backup: 2/5/16, 5:46 PM
Size of backup disk: Adequate
Backup size 999.86 GB > (Disk used 169.90 GB X 3)

Top Processes by CPU: ⓘ
4% WindowServer
1% fontd
1% kernel_task
1% App Store
0% Google Drive

Top Processes by Memory: ⓘ
778 MB com.apple.WebKit.WebContent(4)
669 MB kernel_task
614 MB firefox
483 MB softwareupdated
254 MB Safari

Virtual Memory Information: ⓘ
1.04 GB Free RAM
6.96 GB Used RAM (1.86 GB Cached)
4 MB Swap Used

Diagnostics Information: ⓘ
Feb 12, 2016, 07:57:10 AM /Library/Logs/DiagnosticReports/locationd_2016-02-12-075710_[redacted].crash
/usr/libexec/locationd
Feb 12, 2016, 07:57:07 AM /Library/Logs/DiagnosticReports/locationd_2016-02-12-075707_[redacted].crash
Feb 12, 2016, 07:57:04 AM /Library/Logs/DiagnosticReports/locationd_2016-02-12-075704_[redacted].crash
Feb 12, 2016, 07:57:01 AM /Library/Logs/DiagnosticReports/locationd_2016-02-12-075701_[redacted].crash
Feb 12, 2016, 07:56:58 AM /Library/Logs/DiagnosticReports/locationd_2016-02-12-075658_[redacted].crash
Feb 12, 2016, 07:56:55 AM /Library/Logs/DiagnosticReports/locationd_2016-02-12-075655_[redacted].crash
Feb 12, 2016, 07:56:52 AM /Library/Logs/DiagnosticReports/locationd_2016-02-12-075652_[redacted].crash
Feb 12, 2016, 07:56:49 AM /Library/Logs/DiagnosticReports/locationd_2016-02-12-075649_[redacted].crash
Feb 12, 2016, 07:56:46 AM /Library/Logs/DiagnosticReports/locationd_2016-02-12-075646_[redacted].crash
Feb 12, 2016, 07:56:43 AM /Library/Logs/DiagnosticReports/locationd_2016-02-12-075643_[redacted].crash
Feb 12, 2016, 07:56:40 AM /Library/Logs/DiagnosticReports/locationd_2016-02-12-075640_[redacted].crash
Feb 12, 2016, 07:56:37 AM /Library/Logs/DiagnosticReports/locationd_2016-02-12-075637_[redacted].crash
Feb 12, 2016, 07:56:34 AM /Library/Logs/DiagnosticReports/locationd_2016-02-12-075634_[redacted].crash
Feb 12, 2016, 07:56:31 AM /Library/Logs/DiagnosticReports/locationd_2016-02-12-075631_[redacted].crash
Feb 12, 2016, 07:56:28 AM /Library/Logs/DiagnosticReports/locationd_2016-02-12-075628_[redacted].crash
Feb 12, 2016, 07:56:25 AM /Library/Logs/DiagnosticReports/locationd_2016-02-12-075625_[redacted].crash
Feb 12, 2016, 07:56:22 AM /Library/Logs/DiagnosticReports/locationd_2016-02-12-075622_[redacted].crash
Feb 12, 2016, 07:56:19 AM /Library/Logs/DiagnosticReports/locationd_2016-02-12-075619_[redacted].crash
Feb 12, 2016, 07:56:16 AM /Library/Logs/DiagnosticReports/locationd_2016-02-12-075616_[redacted].crash
Feb 12, 2016, 07:56:13 AM /Library/Logs/DiagnosticReports/locationd_2016-02-12-075613_[redacted].crash
Feb 11, 2016, 07:15:21 PM Self test - passed
     
Mike Wuerthele
Managing Editor
Join Date: Jul 2012
Status: Offline
Reply With Quote
Feb 12, 2016, 05:21 PM
 
Strange question, but have you tried an update WITHOUT the LaCie plugged in to the system? Have you updated Carbon Copy Cloner?
     
Ralph Tomaccio  (op)
Junior Member
Join Date: Nov 1999
Location: Slatersville RI
Status: Offline
Reply With Quote
Feb 13, 2016, 12:44 PM
 
Originally Posted by Mike Wuerthele View Post
Strange question, but have you tried an update WITHOUT the LaCie plugged in to the system? Have you updated Carbon Copy Cloner?
No, I have not tried an update WITHOUT the LaCie plugged in to the system. What effect would that have?

I don't have Carbon Copy Cloner, but I did recently download Diskmaker to use in making a bootable USB drive that I just received in today's mail.
     
Spheric Harlot
Clinically Insane
Join Date: Nov 1999
Location: 888500128, C3, 2nd soft.
Status: Offline
Reply With Quote
Feb 14, 2016, 05:28 AM
 
Uninstall CleanMyMac immediately and completely and see if that fixes your problem. If not, reinstall El Capitan to see if that rectifies any damage it may have done and try updating again.
     
Mike Wuerthele
Managing Editor
Join Date: Jul 2012
Status: Offline
Reply With Quote
Feb 14, 2016, 08:19 AM
 
Re: LaCie. It's got its own EFI partition, and if that is somehow hosed, it can be problematic for the rest of the process.

I didn't even see CleanMyMac was installed! While I personally haven't seen any install problems with it installed, I can see where it might. Give it a shot.
     
Ralph Tomaccio  (op)
Junior Member
Join Date: Nov 1999
Location: Slatersville RI
Status: Offline
Reply With Quote
Feb 14, 2016, 03:14 PM
 
Guys, I need your help. I searched and I can't find CleanMyMac anywhere on my HD. I may have had it at one point, but I don't see it now. I tried searching every ~/Library/LaunchAgents/ folder I could find and I don't see those three files showing up at all. Are they "hidden" files? If so, How do I reveal them?

~/Library/LaunchAgents/com.macpaw.CleanMyMac.helperTool.plist
~/Library/LaunchAgents/com.macpaw.CleanMyMac.trashSizeWatcher.plist
~/Library/LaunchAgents/com.macpaw.CleanMyMac.volumeWatcher.plist

If I just go ahead and wipe out the drive, will they disappear? Or will they show up again when I migrate my apps back? Or. do I need to do a re-install of all my software individually to avoid these files from returning?
     
Ralph Tomaccio  (op)
Junior Member
Join Date: Nov 1999
Location: Slatersville RI
Status: Offline
Reply With Quote
Feb 14, 2016, 06:00 PM
 
Well, here's where I'm at.

1. I created the USB bootable drive.

2. I rebooted holding down Command+R and ran First Aid. Everything checked out.

3. I wanted to see first if I could reboot with the USB drive and received a message that " This copy of the Install OS X El Capitan 10.11.3 application can't be verified. It may have been corrupted or tampered with during downloading." It then brought me back to the beginning screen.

4. I then shut down, removed the external HD and USB drive and again rebooted holding down Command+R and saw the opportunity to install El Capitan over Wi-Fi. I figured I had nothing to lose, so I tried it and it seems to have worked! I am now running El Capitan 10.11.3.

5. I'm going to stick with trying to create a bootable USB drive by re-downloading El Capitan once again, just to have it on hand.

My concern now is whether other issues will pop up eventually, necessitating that I actually do a clean install. I am hoping to avoid that, but am willing to do so if things don't work out with what I currently have running. So, let's hope I don't have to come back to this thread and bring it back to life.

I'm going to think positively now, and thank everyone who offered their help! I really do appreciate it.

I also re-ran EtreCheck and here are the results. I see the Clean My Mac issue is still there. and I still can't find those files.

EtreCheck version: 2.9.4 (254)
Report generated 2016-02-14 16:55:03
Download EtreCheck from http://etrecheck.com
Runtime 2:59
Performance: Excellent

Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.

Problem: Other problem
Description:
Problem installing El Capitan 10.11.3

Hardware Information: ⓘ
iMac (21.5-inch, Mid 2010)
[Technical Specifications] - [User Guide] - [Warranty & Service]
iMac - model: iMac11,2
1 3.6 GHz Intel Core i5 CPU: 2-core
8 GB RAM Upgradeable - [Instructions]
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
BANK 0/DIMM1
2 GB DDR3 1333 MHz ok
BANK 1/DIMM1
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n

Video Information: ⓘ
ATI Radeon HD 5670 - VRAM: 512 MB
iMac 1920 x 1080

System Software: ⓘ
OS X El Capitan 10.11.3 (15D21) - Time since boot: about one hour

Disk Information: ⓘ
WDC WD1001FALS-40Y6A0 disk0 : (1 TB) (Rotational)
EFI (disk0s1) <not mounted> : 210 MB
iMac (disk0s2) / : 999.35 GB (831.68 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

HL-DT-STDVDRW GA32N ()

USB Information: ⓘ
Apple Computer, Inc. IR Receiver
Apple Inc. Built-in iSight
Apple, Inc. Keyboard Hub
Apple, Inc Apple Keyboard
Kensington Kensington Expert Mouse
Apple Card Reader
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller

Firewire Information: ⓘ
LaCie d2 quadra (button) 800mbit - 800mbit max
EFI (disk1s1) <not mounted> : 210 MB
LaCie (disk1s2) /Volumes/LaCie : 999.86 GB (638.55 GB free)

Gatekeeper: ⓘ
Mac App Store and identified developers

Kernel Extensions: ⓘ
/Library/Extensions
[loaded] com.kensington.trackballworks.driver (1.2.1 - SDK 10.8 - 2016-02-14) [Support]

/System/Library/Extensions
[not loaded] com.Belcarra.iokit.USBLAN_netpart (3.1.1 - SDK 10.6 - 2016-02-14) [Support]
[not loaded] com.Belcarra.iokit.USBLAN_usbpart (3.1.1 - SDK 10.6 - 2016-02-14) [Support]
[not loaded] com.Cycling74.driver.Soundflower (1.6.5 - SDK 10.6 - 2016-02-14) [Support]
[not loaded] com.RemoteControl.USBLAN.usbpart (3.1.1 - SDK 10.7 - 2016-02-14) [Support]
[not loaded] com.lexar.iokit.IOSCSILexarCommandsDevice (1.1.2 - 2016-02-14) [Support]
[not loaded] com.lexarmedia.driver.IOUSBJumpshotClass (1.0.1 - 2016-02-14) [Support]
[not loaded] com.pctools.iantivirus.kfs (1.0.1 - 2016-02-14) [Support]
[not loaded] com.wacom.kext.wacomtablet (6.1.6 - 2016-02-14) [Support]

/System/Library/Extensions/2.2.0/Belcarra.USBLAN_netpart.kext/Contents/Plug-Ins
[not loaded] com.belcarra.iokit.netpart.panther (1.6.3 - 2013-07-08) [Support]

/System/Library/Extensions/2.2.0/Belcarra.USBLAN_usbpart.kext/Contents/Plug-Ins
[not loaded] com.belcarra.iokit.usbpart.panther (1.6.3 - 2013-07-08) [Support]

/System/Library/Extensions/2.2.0/RemoteControl.USBLAN_usbpart.kext/Contents/Plug-Ins
[not loaded] com.RemoteControl.USBLAN.panther (1.6.2 - 2013-07-08) [Support]

System Launch Agents: ⓘ
[loaded] 160 Apple tasks
[running] 76 Apple tasks

System Launch Daemons: ⓘ
[failed] com.apple.locationd.plist [Details]
[loaded] 197 Apple tasks
[running] 90 Apple tasks

Launch Agents: ⓘ
[loaded] com.adobe.AAM.Updater-1.0.plist (2010-10-03) [Support]
[loaded] com.adobe.CS5ServiceManager.plist (2010-10-03) [Support]
[running] com.brother.LOGINserver.plist (2015-01-14) [Support]
[failed] com.google.keystone.agent.plist (2015-12-14) [Support] [Details]
[loaded] com.hp.launchagent.plist (2007-11-01) [Support]
[running] com.trusteer.rapport.rapportd.plist (2016-01-17) [Support]

Launch Daemons: ⓘ
[loaded] com.adobe.SwitchBoard.plist (2010-10-03) [Support]
[loaded] com.adobe.fpsaud.plist (2016-01-29) [Support]
[loaded] com.bombich.ccc.plist (2011-03-16) [Support]
[loaded] com.bombich.ccchelper.plist (2016-02-13) [Support]
[loaded] com.google.keystone.daemon.plist (2015-12-14) [Support]
[loaded] com.microsoft.office.licensing.helper.plist (2010-08-25) [Support]
[loaded] com.oracle.java.JavaUpdateHelper.plist (2014-06-03) [Support]
[running] com.trusteer.rooks.rooksd.plist (2016-01-17) [Support]

User Launch Agents: ⓘ
[loaded] com.adobe.AAM.Updater-1.0.plist (2010-10-18) [Support]
[loaded] com.adobe.ARM.[...].plist (2015-01-05) [Support]
[loaded] com.google.keystone.agent.plist (2014-10-29) [Support]
[loaded] com.macpaw.CleanMyMac.helperTool.plist (2010-10-30) [Support]
[loaded] com.macpaw.CleanMyMac.trashSizeWatcher.plist (2010-10-30) [Support]
[loaded] com.macpaw.CleanMyMac.volumeWatcher.plist (2010-10-30) [Support]
[loaded] One Apple task

User Login Items: ⓘ
TrackballWorksHelper Application (/Library/PreferencePanes/TrackballWorks.prefPane/Contents/Resources/TrackballWorksHelper.app) (2015-09-17)
Dropbox Application (/Applications/Dropbox.app) (2016-02-10)
Garmin Express Service Application (/Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app) (2016-02-08)
Google Drive Application (/Applications/Google Drive.app) (2016-01-15)
Printer Pro Desktop Application (/Applications/Printer Pro Desktop.app) (2015-09-17)

Other Apps: ⓘ
[running] com.brother.utility.NETserver.106272 (2015-10-11)
[running] com.brother.utility.USBserver.105952 (2015-10-11)
[running] com.etresoft.EtreCheck.489312 (2016-02-14)
[running] com.garmin.renu.service.171552 (2016-02-08)
[running] com.getdropbox.dropbox.108192 (2016-02-10)
[running] com.google.GoogleDrive.133792 (2016-01-15)
[running] com.kensington.trackballworks.helper.86432 (2015-09-17)
[running] com.readdle.Printer_Pro_Desktop.67552 (2015-09-17)

Internet Plug-ins: ⓘ
iPhotoPhotocast: 7.0 (2010-10-03)
FlashPlayer-10.6: 20.0.0.306 - SDK 10.6 (2016-02-09) [Support]
QuickTime Plugin: 7.7.3 (2016-01-13)
Flash Player: 20.0.0.306 - SDK 10.6 (2016-02-09) [Support]
Default Browser: 601 - SDK 10.11 (2016-01-13)
OfficeLiveBrowserPlugin: 12.3.6 (2013-03-12) [Support]
Google Earth Web Plug-in: 7.1 (2015-12-12) [Support]
GarminGpsControl: 4.2.0.0 - SDK 10.8 (2014-03-31) [Support]
SharePointBrowserPlugin: 14.6.0 - SDK 10.6 (2016-02-05) [Support]
Silverlight: 5.1.40416.0 - SDK 10.6 (2015-06-09) [Support]
JavaAppletPlugin: Unknown Check version

User internet Plug-ins: ⓘ
Google Earth Web Plug-in: 7.0 (2013-02-27) [Support]

Safari Extensions: ⓘ
Awesome Screenshot (2015-09-18)
Add To Amazon Wish List (2013-12-01)

3rd Party Preference Panes: ⓘ
Flash Player (2016-01-29) [Support]
TrackballWorks (2015-09-17) [Support]
Trusteer Endpoint Protection (2016-01-27) [Support]

Time Machine: ⓘ
Skip System Files: NO
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Volumes being backed up:
iMac: Disk size: 999.35 GB Disk used: 167.66 GB
Destinations:
LaCie [Local]
Total size: 999.86 GB
Total number of backups: 36
Oldest backup: 10/1/10, 12:24 AM
Last backup: 2/13/16, 1:14 PM
Size of backup disk: Adequate
Backup size 999.86 GB > (Disk used 167.66 GB X 3)

Top Processes by CPU: ⓘ
2% WindowServer
2% fontd
0% kernel_task
0% Dock
0% socketfilterfw

Top Processes by Memory: ⓘ
687 MB kernel_task
508 MB com.apple.WebKit.WebContent(3)
467 MB softwareupdated
459 MB mds_stores
205 MB Safari

Virtual Memory Information: ⓘ
1.84 GB Free RAM
6.16 GB Used RAM (2.86 GB Cached)
0 B Swap Used

Diagnostics Information: ⓘ
Feb 14, 2016, 04:54:20 PM /Library/Logs/DiagnosticReports/locationd_2016-02-14-165420_[redacted].crash
/usr/libexec/locationd
Feb 14, 2016, 04:54:17 PM /Library/Logs/DiagnosticReports/locationd_2016-02-14-165417_[redacted].crash
Feb 14, 2016, 04:54:14 PM /Library/Logs/DiagnosticReports/locationd_2016-02-14-165414_[redacted].crash
Feb 14, 2016, 04:54:11 PM /Library/Logs/DiagnosticReports/locationd_2016-02-14-165411_[redacted].crash
Feb 14, 2016, 04:54:08 PM /Library/Logs/DiagnosticReports/locationd_2016-02-14-165408_[redacted].crash
Feb 14, 2016, 04:54:05 PM /Library/Logs/DiagnosticReports/locationd_2016-02-14-165405_[redacted].crash
Feb 14, 2016, 04:54:02 PM /Library/Logs/DiagnosticReports/locationd_2016-02-14-165402_[redacted].crash
Feb 14, 2016, 04:53:59 PM /Library/Logs/DiagnosticReports/locationd_2016-02-14-165359_[redacted].crash
Feb 14, 2016, 04:53:56 PM /Library/Logs/DiagnosticReports/locationd_2016-02-14-165356_[redacted].crash
Feb 14, 2016, 04:53:53 PM /Library/Logs/DiagnosticReports/locationd_2016-02-14-165353_[redacted].crash
Feb 14, 2016, 04:53:50 PM /Library/Logs/DiagnosticReports/locationd_2016-02-14-165350_[redacted].crash
Feb 14, 2016, 04:53:47 PM /Library/Logs/DiagnosticReports/locationd_2016-02-14-165347_[redacted].crash
Feb 14, 2016, 04:53:44 PM /Library/Logs/DiagnosticReports/locationd_2016-02-14-165344_[redacted].crash
Feb 14, 2016, 04:53:41 PM /Library/Logs/DiagnosticReports/locationd_2016-02-14-165341_[redacted].crash
Feb 14, 2016, 04:53:38 PM /Library/Logs/DiagnosticReports/locationd_2016-02-14-165338_[redacted].crash
Feb 14, 2016, 04:53:34 PM /Library/Logs/DiagnosticReports/locationd_2016-02-14-165334_[redacted].crash
Feb 14, 2016, 04:53:31 PM /Library/Logs/DiagnosticReports/locationd_2016-02-14-165331_[redacted].crash
Feb 14, 2016, 04:53:28 PM /Library/Logs/DiagnosticReports/locationd_2016-02-14-165328_[redacted].crash
Feb 14, 2016, 04:53:25 PM /Library/Logs/DiagnosticReports/locationd_2016-02-14-165325_[redacted].crash
Feb 14, 2016, 04:53:22 PM /Library/Logs/DiagnosticReports/locationd_2016-02-14-165322_[redacted].crash
Feb 14, 2016, 03:50:46 PM Self test - passed
Feb 13, 2016, 09:31:52 AM ~/Library/Logs/DiagnosticReports/plugin-container_2016-02-13-093152_[redacted].crash
org.mozilla.plugincontainer - /Applications/Firefox.app/Contents/MacOS/plugin-container.app/Contents/MacOS/plugin-container
     
Ralph Tomaccio  (op)
Junior Member
Join Date: Nov 1999
Location: Slatersville RI
Status: Offline
Reply With Quote
Feb 15, 2016, 03:47 PM
 
As I said in an earlier post, I wanted to download the full 6 GB El Capitan Installer to have the freshest version as I couldn't get the USB drive to work because of a message that said it may have been corrupted during download. The problem I now have is that it won't download again from the App store. When I use the download button on the El Capitan page, the progress wheel in the upper left corner just spins and spins, but nothing gets downloaded into the Applications folder. If I go to the "Purchased" area in the App store, the file shows as having been downloaded at some point, but the "Download" button on the right side is greyed out and prevents me from re-downloading it from that area as well.

And the full 6 GB El Capitan Installer is not available from the Apple Support site either. It simple directs me to the App Store. Any other way to download that file again?
     
Ralph Tomaccio  (op)
Junior Member
Join Date: Nov 1999
Location: Slatersville RI
Status: Offline
Reply With Quote
Feb 16, 2016, 01:07 AM
 
I was finally successful in re-downloading El Capitan by getting rid of previous downloads completely from my Mac. I also disconnected my external drive as well. Apparently the App store will find any previous download of the installer no matter where it is located. I made the (wrong) assumption that as long as it wasn't in the Applications folder, it would download. Learn something new every day!

Once again, thanks.
     
Ralph Tomaccio  (op)
Junior Member
Join Date: Nov 1999
Location: Slatersville RI
Status: Offline
Reply With Quote
Feb 16, 2016, 01:50 PM
 
Originally Posted by Ralph Tomaccio View Post
Guys, I need your help. I searched and I can't find CleanMyMac anywhere on my HD. I may have had it at one point, but I don't see it now. I tried searching every ~/Library/LaunchAgents/ folder I could find and I don't see those three files showing up at all. Are they "hidden" files? If so, How do I reveal them?

~/Library/LaunchAgents/com.macpaw.CleanMyMac.helperTool.plist
~/Library/LaunchAgents/com.macpaw.CleanMyMac.trashSizeWatcher.plist
~/Library/LaunchAgents/com.macpaw.CleanMyMac.volumeWatcher.plist

If I just go ahead and wipe out the drive, will they disappear? Or will they show up again when I migrate my apps back? Or. do I need to do a re-install of all my software individually to avoid these files from returning?
I was informed of an app called FindAnyFile, downloaded it and it located those three files for me in seconds. Don't know why I couldn't see them when I went to their locations myself, but anyway, they're gone!

Thomas Tempelmann - Find Any File
     
   
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