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You are here: MacNN Forums > Hardware - Troubleshooting and Discussion > iPhone, iPad & iPod > Quality control & the 30G iPod Photo

Quality control & the 30G iPod Photo
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simonjames
Mac Elite
Join Date: Mar 2000
Location: Bondi Beach
Status: Offline
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Jul 18, 2005, 05:28 PM
 
I bought a 30G iPod photo a month ago and it hasn't worked properly from day 1. The unit won't recharge using a USB port and the screen has an intermittent colour problem (goes a crazy colour).

The retailer I bought it from has screwed me around by saying I could bring it back and they'd replace it and when I went to do that on the weekend they were out of stock. I've sent it back to Apple for repairs but I believe as the problems were with the unit from new they should replace it and not repair it. yes/no??

Anyone else having problems with the same model?
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ghporter
Administrator
Join Date: Apr 2001
Location: San Antonio TX USA
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Jul 18, 2005, 06:46 PM
 
The warranty says "repair or replace" at their option. The good news is that they aren't terribly draconian, and if it craps out on you after a repair, they're likely to replace it.

Glenn -----OTR/L, MOT, Tx
     
Zimphire
Baninated
Join Date: Jul 2002
Location: The Moon
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Jul 18, 2005, 09:13 PM
 
I have one too, but no problems here...
     
   
 
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