[doctre]

I couldn't stand it, the 2.5 was too tempting given that my 2.0 G5 with a 6800 wasn't shipping until 8/31 so I just called and upped it to the 2.5. Only added 10 days to my ship estimate.. I'm on for 09/10/2004. We'll see if I get it before October.

[johnnydr87]

Look at the newest article by apple insider:

http://www.appleinsider.com/article.php?id=571

I just might be in that first batch because of that whole credit card authorization thing. Suhweet. i'm glad i chose overnight shipping..

[Commodus]

I'm not-so-secretly hoping that my dual 2.5 + GeForce 6800 order ships early too, not the least of which is because it's an educational order. Because you know, I need that GeForce 6800 for, er, advanced 3D modelling.

As it stands, it sounds like my 8/31 on-or-before date may (for once) be excessively cautious.

[UnixMac]

Originally posted by Commodus:

As it stands, it sounds like my 8/31 on-or-before date may (for once) be excessively cautious.

Man, I pray you're right! I can't stand to wait another month!

[Leonard]

Man, before I was only checking the Order Status page 4 times a day, now I think I'm checking it every hour. Talk about getting down to the wire...

[johnnydr87]

Originally posted by Leonard:
Man, before I was only checking the Order Status page 4 times a day, now I think I'm checking it every hour. Talk about getting down to the wire...

lol....you're telling me!

[cal6n]

Well, I'm still showing "on or before 02/08/04" on my announcement day order and it's driving me up the bleeding wall!

So I'm off to "The Big Chill" to relax, mellow out & generally enjoy the vibe.

By the time I get back on Monday evening there will be a bunch of happy posts, a bunch of grumpy posts or a mixture of the two. Knowing my luck there will also be a note saying "We tried..... etc" on the doormat.

Whatever, I now declare Apple's shipping policy irrelevant (to me, anyway) until my return. Have fun with your speculation and try not to gnash those teeth too much!

Calvin

[Leonard]

Well, I just got an unpleasant surprise when I checked my Order Status page a minute ago. The shipping date now says on or before 08/20/2004. It was 07/30/2004 and I ordered the afternoon of the announcement. Hmmm... this doesn't look good. I'll have to see if I have an email from Apple when I get home.

[jes]

Ditto. Ordered 7/12 and it just changed from 7/30 to 8/20.

[johnnydr87]

Ditto ditto. I'm ****ING pissed off.

[konakazi]

For those of you with pushed back dates, were these stock machines? 6800 carded ones? details please.

Still hoping my August 6th is the end of push backs.

edit: Just called and now it's the 17th.

[Leonard]

Mine is a BTO (or CTO) with Bluetooth, Airport Card, and Radeon 9800XT added. I think that's it. Plus I added Applecare and .Mac, but that's just additional products.

[videian28]

mine still says 7/30

Order Date
06/11/2004
01:21 PM PST

education order

2.5 with 6800/bluetooth/no modem

you guys are scaring the hell outta me, I am gonna be pissed if they change mine

[videian28]

jonny what was your ship date?

[Leonard]

Originally posted by videian28:
jonny what was your ship date?

Just like ours his was 07/30/2004 and it sounds like it got pushed back like ours.

[videian28]

sorry I meant what was his order date

I wonder if they made a cut off date by when people ordered

hmm from his post although he does not say it directly it looks like he ordered on 6/14

scary for me, I am 6/11

[VukOnCrack]

Mine also got pushed back to 08/20/2004.

AAAARRRGGGHHHHHHHHHH!!!!!!!!!!

My new 20" display has been here for two weeks now and I don't even have anything that I can connect it to to ensure that it's functioning properly (I say as I watch the return period vanish).

Apple seriously needs to work on their product availability. Too often these new product announcements are more like product road maps (which they don't comment on) since it takes them so long to get any out the door.

I think I'm going to start calling every AppleStore within 500 miles twice a day until I find one that has one.

[Leonard]

It sounds like everyone is getting pushed back... I joined the MacRumors forum as well and they have a 20-something page thread here http://forums.macrumors.com/showthre...&page=24&pp=25

They are reporting getting pushed back, too.

[videian28]

still 7/30 here

if you get your ship date pushed back, please post your order date

[johnnydr87]

eh.... ordered 6/13 (at least thats what it says on my order status)

videan you lucky bastard. i am IMMENSELY jealous. What was all that "reserving charges on credit card" crap i got yesterday?


*cries* There is no god, there is no god, there is no....



j/k, but i'm really reallly angry.

[Leonard]

Originally posted by johnnydr87:
videan you lucky bastard. i am IMMENSELY jealous.

I wouldn't be too jealous just yet. Apple might just not have got to his order yet, and it also takes time for the Internet side of their Order application to be updated. Give it another 15 - 30 minutes...

I hope I'm wrong for videan's sake, but I heard/read all orders were being pushed back...

[videian28]

I wouldn't be to jealous yet either, I am fully expecting to have to get on the phoen and bitch up a storm tonight

[johnnydr87]

hopefully that CC stuff yesterday was a sign of better things to..... ship tomorrow......and come........ in a big black box saturday.

[johnnydr87]

Originally posted by videian28:
I wouldn't be to jealous yet either, I am fully expecting to have to get on the phoen and bitch up a storm tonight

let us join together, and bitch up a storm. i say we create a website to snap apple back into gear. Appleontrack.com ! We must!

We will storm the news channels! yes yes!......

....

.........

...

[Leonard]

Okay, what's going on here... my shipping date is back to on or before 7/30/2004? I just checked the page twice and emptied my browser's cache between checks. Is some Apple employee having fun playing with it's customer's orders?

I'm off to check another couple of times... I gotta get home and check this out from a Mac instead of a dumb PC (at work).

[johnnydr87]

*sigh*


To Our Valued Apple Customer:

Thank you for ordering the new Dual 2.5GHz Power Mac G5!

The demand for this item has been incredible. We are shipping them as
quickly
as possible, but cannot meet the ship date we previously estimated
for you. We
now expect to ship your Power Mac on or before August 20th.

Please rest assured that we fulfill all orders in the order they are
received.
If we do not hear from you prior to shipment, we will assume the
revised date
is acceptable, and will ship your order. We will notify you if there
are any
changes to the revised ship date.

To check the status of your order, visit
<http://www.apple.com/orderstatus>.
When your Power Mac ships, you will receive a Shipment Notification
via email
explaining how you may track the package.

We appreciate your patience and sincerely apologize for any
inconvenience this
delay has caused you. Thank you for your interest in Apple products!

Sincerely,
The Apple Store Team

Answers to many Apple Store customer-service questions can be found
here:
http://www.apple.com/support/store


Contact Information:

Fax # (512) 674-2226
Phone # (800) 676-2775 Mon-Fri 8am-9pm, Sat-Sun 9am-6pm CT

You may check order status and get most carrier tracking information
within
one business day of shipment by visiting the following web site:
<http://www.apple.com/OrderStatus>

If you have any questions concerning your order please call us at


To better serve our customers, Apple may ship products from multiple
locations. If there are other items in your order, we will send you
a
separate confirmation email as soon as they ship.

Sales & Returns Policies:

[Leonard]

Damn, must have been the browser... the shipping date is now 8/20/2004.

[johnnydr87]

Shipping as fast as possible? right. a guy who ordered at 5:59 AM june 9th had his order changed. I ordered 4 days after that. Gimmie a break.

[videian28]

still 7/30, you guys should call and demand compensation, talk about a royal screwing

[vanwyklr]

ordered 06/10/2004 03:35 PM PST originaly said on or before 7/30 ... now says on or before 8/20 and got the e-mail from apple. 2.5 CTO with 6800.

[videian28]

then it looks like I am screwed to lol

it does still say 7/30, but I expect it to change

vanwyklr, was this an edu order by chance?

[neophilia]

Wow, this is a new low. Were they holding out hope for a miracle shipment to meet the 7/30th date? Utter BS. This is NOT how you treat your 'elite' customers.

I'm speaking with my wallet on this one. Hello PC upgrade.
-n

[johnnydr87]

i seriously don't think your order will stay there. and if it does, all the people at the macrumors who ordered on hte first day will revolt.

[videian28]

well....

To Our Valued Apple Customer:

Thank you for ordering the new Dual 2.5GHz Power Mac G5!

The demand for this item has been incredible. We are shipping them as quickly
as possible, but cannot meet the ship date we previously estimated for you. We
now expect to ship your Power Mac on or before August 20th.

it finally got to me, strange, the online status still shows 7/30

I won't call and bitch till this changes as well, I wonder if this is the same for everyone

[johnnydr87]

I'm not really a "mac" user yet, but how can mac people put up with this ****? i've never been treated this way with any other company. god damn.

[videian28]

once you become a mac user you will know why

that doesn't mean we are happy with it

now my web access says 8/20 calling them now

[videian28]

damn I am irritated right now, on hold at the moment with the apple store, seems alot of people are calling at the moment

[limpbizkit69dz]

I don't mean to piss people off even more, but I couldn't get enough money together to order a 2.5ghz G5 until almost a month after they were announced. I just got an email saying my order was pushed back til 9/3/04 (only a week later than my origional date of 8/26/04). That is complete bullcrap that all of yours got pushed back 4 weeks! Either they are planning on getting a mass number of G5s next month or my date will be pushed back even further soon

[videian28]

I am on hold, he is "researching" whether they can compensate me, according to him everyone got pushed back, and machines will ship as they become avaliable

will edit this in a minute to give the results

edit #1 they are switching me to another agent, on hold again

Result

was given a option of $50.00 off the price, and asked them if I could have the fastest shipping method as well, she said she could only do one or the other (I took the faster shipping)

[dkanarek]

Guys, Its very simple either:
1. Apple got last minute order from governemt and/or educational institution (your brand new G5s will be used to teach 5 year olds how to read), no child left behind... remember:-)
2. Apple stores have nothing to show for and they will get their shippments first.
3. Apple/IBM couldn't deliver 3.0 and only 25% of the overheading 2.5 are usufull.

Let me know what you think

P.S. I for once learned my lesson on 2.0DP and did not order from Online Apple Store. I did however call few of the resellers and put myself on the list - I'll strongly recomend you do the same, unless you don't mind waiting till September/October.:-(

[johnnydr87]

If I order a fully loaded, highest priced alienware (with most of the most expensive components) i get a ship date of 8/30. At least i can be CERTAIN that it will be shipped by then, unlike certain other companies

[videian28]

if you call them you can get one of two option if you bitch loud enough

$50 off
or 2 day shipping, they will not do overnight

what a crock of chit

[johnnydr87]

you know, i've been frequenting boards since april and i always here lone apple customers who aren't afraid to say what apple did to them, here's what i gathered:

1) Apple can't ship new items on time: ipods, xserves, powermacs, etc.

2)Apple products seem to have a higher defective rate than pcs (even my sister's first mac, as well as the whole family's, was defective on arrival)

3) I used to view apple as a visionary company and wanted to help their vision, but they seem to consistently screw over their customers....maybe because their customers are diehard loyalists who will always forgive.

4) apple is incredibly aggressive and shows so many of the same signs of why people hate microsoft, it's just that they're not as influential as microsoft yet.


I'm beginning to wonder if my optimism for macs blinded me these past few months... other than for media editing, what good is it? you have to jump hoops just to get some of the pc programs you need as well as other hoops since its market share is a whopping 1-2 %.


I know i'm just angry right now, and perhaps my rationale is blemished. we'll see how i feel in a few hours when I've calmed down.

[johnnydr87]

Petition to apple started by a guy at macrumors. please sign it so that apple does not take its customers lightly:
http://www.petitiononline.com/Apple_G5/petition.html

[konakazi]

Signed. So pissed. urg.

[UnixMac]

Still says on or before 8/31.... that can't get any worse any way.

[gururafiki]

I've been frequenting these boards since 1999 (finally registered in 2001) and I too have noticed that Apple rarely ships anything on time. I'm used to that though and I have come to expect it. Considering Apple is not the only player in their hardware (ie IBM, Moto, etc.), you cannot place full blame on Apple for not shipping all their products on time.

To say Apple has a higher product defect rate than PC's is stupid, especially if you get your conclusion from these boards. Logically, people with problems post at boards so they can get help. People without problems don't usually post about how well their computers are running becuase it is something they don't need help with.

Apple is aggressive, and they should stay aggressive. Without being aggressive, a business is going to have a hard time competing.

Patience will pay off, it always does.

[videian28]

steve jobs comes up short again

it's hard being a mac lover

[videian28]

signed the petition, we need to spam this on every apple page out there, this is getting ignorant....they know outright exactly what they were doing, don't tell them to the last moment, then the time they will have to wait won't seem so long...

man this makes my blood boil, I could have any pc I wanted tomorrow...

[redrockdes]

I'm glad somebody started this petition and hope it gets attention.

My ship date was just pushed back to 8/20 also; I placed my order on 6/26, and have a custom build, but not the newer chip.

I thought I had gotten a great deal -- taking advantage of the $500 rebate on a Cinema Display, and getting a 90-Days-Same-As-Cash plan. Now I'm locked in -- I can't cancel the order without forfeiting the rebate, and I have to pay for the display and other items that shipped in June within the 90 days, even though there is not a CPU for them to be used with.

I'd agreed to sell my old Mac to a friend's daughter who is going away to college. She won't have a decent computer now, either.

I complained to an Apple customer service person who sympathized and said there have been thousands of university orders for G5s, but said that all orders are processed, "first-come, first-served".