It's nice to send a post where I don't have a problem or emergency. I had my review last week and it was GOOD! It was four months late but hey, it was positive.
I have a boss that is supportive and gave some suggestions for the direction he would like to see my skills. This is huge considering my previous manager .....
nuff said. It's a pleasant change to be given constructive suggestions on what would help me with my job.
A little background. I'm a Network Support Technician. I mainly maintain Mac workstations and printers in those areas (we're close to 100 machines now). I also support PC workstations (Window's 2000, XP on laptops) and all other printers as well. I'm the only tech in my facility so I take care of the PC's about as much as the Macs. There's probabbly about 300-350 workstations in this building.
Recently I have been helping with the infrastructure where they are starting to install Gig switches in our data closets. I'm also responsible for one of the data closets which I'll be recabling next week - it was a disaster.
When I asked my manager what he would recommend for reading material this was his response:
" look for a book that focuses on basic IP networks. Be concerned with packets and routes, but not overly concerned. For example, it's not really going to be helpful if you know the header length or the number of bits and what they mean. Focus on how they route and convey information. If you found a book that also talked about Macs and how they use IP, even better."
So, I thought I would bring it up and see what you guys/gals would recommend.
I've checked out some of the books from O'Reilly's web site. Any suggestions would be great!
Thanks in advance!