Can't erase songs from iPod touch - and my car plays songs on my iPod from U2 which I never downloaded


Greetings!

(1) Why can't I permanently delete these items from my iPod Touch? Every time I click on one of the grayed out items, and then press "Delete," nothing happens. But when I plug my iPod into my car, then my car sees these songs and starts playing them How do I completely get rid of them?



(2) Also, why does my car tell me that there are two songs from U2 that are on my iPod, yet I never downloaded these songs? Even more bizarre, these songs do not appear anywhere on my iPod in any of my music lists, so how did they get on there, why are they there, and how do I locate them and get them off?

[Spheric Harlot]

Are you syncing the iPod, or do you have "manually manage music and movies" switched on?

The U2 album was a gift that was downloaded automatically. It's not in any of the playlists. Do you find it under "Artists"?

I have: Sync Music: Entire music library checkboxed. I tried the other options and that didn't make a difference.

I see the U2 album in my iPod Touch under Artists. It's not in my iTunes.

So, how do I get rid of all these?

[Spheric Harlot]

Drag across the songs from right to left and delete.

As for not being able to delete individual songs from the iPod from within iTunes:

"Sync entire library" means sync entire library.

If you set it to manual and then re-sync, you will be able to add/delete songs to/from the iPod at will.

That didn't work.

I set it to manual, then re-synced to get this:



then when I clicked on the songs, I couldn't drag them. I would press the cursor down over any of these songs, but they wouldn't drag anywhere.

Alright so I found the link to get rid of the U2 songs:

https://buy.itunes.apple.com/WebObje...wa/offerOptOut

Which remains:

How do I delete these extra songs that are on my iPod but are not in my iTunes library? I think these songs are all downloaded from iTunes, but I don't want them on my iPod if I removed them from my iTunes library, and I don't want to just turn off my iCloud.

[Spheric Harlot]

To hide the songs that are available in the cloud but not actually on the iPod, on the iPod itself, go into —> Settings —> Music —> "Show all music" and turn that off.

I already did that. My iPod, in the Songs list, still shows those extra songs that are not in my iTunes library, and swiping right to left on the title doesn't do anything to those particular songs. There's no "Delete" or anything, it's like, nothing happens.
What other things could I try to do?

[FireWire]

Nobody understands the cloud! https://www.youtube.com/watch?v=27GgP6BXR6A

That did not answer my question.

Can someone else help me or should I just ask my question on Discussions/Apple?

[phishphan]

This has been happening to me for almost a year now. First it was my iPhone 5 and it still is happening on my iPhone 6. When I view all of the files on my phone in iTunes I have about 10 songs that are greyed out. I manually manage all of my music. When I use Music on my iPhone there are no songs at all that show up. I did mention it to a Apple store employee who quickly checked with a genius but that didn't know anything about it. Some of the songs were free through the Starbucks app, but now all of them. I would be very happy to figure this out.

Well I continued this discussion on Discussions/Apple:

https://discussions.apple.com/message/27359790#27359790

Just as I feared, it took more than a factory restore to get those few songs off.

[Spheric Harlot]

Originally Posted by Spheric Harlot 

To hide the songs that are available in the cloud but not actually on the iPod, on the iPod itself, go into —> Settings —> Music —> "Show all music" and turn that off.

Originally Posted by And.reg 

I already did that. My iPod, in the Songs list, still shows those extra songs that are not in my iTunes library, and swiping right to left on the title doesn't do anything to those particular songs. There's no "Delete" or anything, it's like, nothing happens.
What other things could I try to do?

So, you did a factory reset, and then turned off "show all music" worked? Whereas it didn't work before?

Correct. Those songs still showed up even after turning off "show all music" before the factory reset.

[ghporter]

To recap, the songs are only on your iPod Touch, you've done a factory reset, AND you've deselected "Show All Music." The songs aren't shown anywhere else, right? Have you tried manually removing the songs from the iPod since you did the reset? Have you tried the manual sync since all of this?

The songs were on my iPod touch. They used to be on my iTunes before as well but I asked to remove them each anywhere between a few weeks ago and a few months ago. I tried manual syncing as well, but that was before the reset, not after, and manual sync didn't get rid of those songs. I know that they would have just played if I hooked my iPod back up to my car it would have found them somewhere on my iPod and started playing them again, and my car does not store any music. But I checked, after the factory reset and Show All Music Off again, my car this time did not find those songs, finally. So finally I can use Sync All Music in iTunes like normal again so only those songs in my library are synced like it's supposed to do.

I'm just concerned that if I add and delete a bunch of downloaded songs again from iTunes in the future that a few stubborn songs will remain on my iPod, as you read happened to me, and that I won't know it until they start playing in my car after I swore that I got them off my iTunes library, and then will need to go through another half-days' worth of random troubleshooting to get them off.

[ghporter]

I think it's weird that you car knows they're there, but it looks like you've gotten things sorted out - at least for now.