Welcome to the MacNN Forums.

If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below.

You are here: MacNN Forums > Hardware - Troubleshooting and Discussion > iPhone, iPad & iPod > iTunes wants to restore iPhone from backup...

iTunes wants to restore iPhone from backup...
Thread Tools
iCol
Senior User
Join Date: Aug 2001
Location: London, UK
Status: Offline
Reply With Quote
Jun 14, 2009, 05:39 AM
 
Hello all,

Wondering if anyone has come across this problem before, and knows how to get around it:

I have just connected my iPhone to my Mac for the first time in a few weeks to sync some new music with it, and it is opening iTunes as expected - however, it is coming up with a dialogue saying "An iPhone has previously been synced with this computer" and wants me to either set the unit up as a new iPhone, or restore it from a recent backup.

So, what I can gather from this is that iTunes can't see that it IS the iPhone that was previously synced with this computer. The problem is, the most recent backup was from about a month ago, and I don't want to lose all the text messages and photos I have received/taken over the past few weeks.

Does anyone know how this can be resolved? The only other thing to mention would be that iTunes is tagging my iPhone by the name I gave it, it isn't simply appearing in the devices list as 'iPhone'.

Any suggestions gratefully received,

Colin
F is for Fooyork.
     
justinsail
Fresh-Faced Recruit
Join Date: Dec 2009
Status: Offline
Reply With Quote
Dec 8, 2009, 02:35 PM
 
I'm furiously looking for a solution to this and yours is the closest post to anyone I've found with this problem. Did you ever fix it? Or did you give up and restore, losing data in the process?

Currently I'm experimenting with using something like PocketMac for iPhone to offload some of my data before i erase it. the other thing I'm thinking is that it might be fixable directory corruption but I don't know of any utilities that can access and repair the iPhone's directory. anyone?

Such a bummer, why can't I force it to back up first?
     
justinsail
Fresh-Faced Recruit
Join Date: Dec 2009
Status: Offline
Reply With Quote
Dec 8, 2009, 02:37 PM
 
PS: I already tried to reset Apple Mobile Device support by following this article:
iPhone and iPod touch: How to remove and reinstall the Apple Mobile Device Service on Mac OS X

no dice.
     
all2ofme
Grizzled Veteran
Join Date: Mar 2001
Location: London, UK
Status: Offline
Reply With Quote
Dec 23, 2009, 04:50 AM
 
If I've understood correctly you want to get your current iPhone working with:

- new music
- your new AND your old SMSs
- your new AND your old photos (taken with the iPhone rather than synced)

I did something similar (though not identical) recently after futzing around with the instructions here:
[Problem] Advanced sms backup issue - Hackint0sh

General gist is probably something like this:
- transfer the photos to your Mac and sync them back to the phone (only downside being they'll be in Photo Library rather than Camera Roll)
- replace the SMS data bundle (and a few others that tie them to your new device's ID) in your old backup with the ones from your new backup.
- restore from that backup and keep your fingers crossed.

It took a while, but I worked it out eventually. I'll check back here occasionally to see how you're getting on, but hopefully this'll help! The difference seems to be that you want to keep the old backup's messages AND the ones you've received since. I was happy with just the former.

Good luck - just stay patient
Ben
     
ghporter
Administrator
Join Date: Apr 2001
Location: San Antonio TX USA
Status: Offline
Reply With Quote
Dec 25, 2009, 03:48 PM
 
Well I'm happy to say that my own issue with this came out much more easily and smoothly than those above. Today I plugged my iPhone 3Gs in to sync it and it was not recognized as my phone. I restarted my phone and my computer. I reSET my phone. I reinstalled iTunes. Then I gave up and just let iTunes restore from my backup (which had been done just before I had the issue). It took a few minutes, but all is well and my phone "looks like" my phone to iTunes once again.

Glenn -----OTR/L, MOT, Tx
     
   
Thread Tools
 
Forum Links
Forum Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Top
Privacy Policy
All times are GMT -4. The time now is 09:06 AM.
All contents of these forums © 1995-2017 MacNN. All rights reserved.
Branding + Design: www.gesamtbild.com
vBulletin v.3.8.8 © 2000-2017, Jelsoft Enterprises Ltd.,