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Login problems
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Forum Regular
Join Date: Mar 2001
Status:
Offline
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Is anybody else having problems with logging in to comment on articles? I can't seem to do so, even though I can log into the forums just fine. When I try on an article, I get, "The login authentication failed. Please re-enter your login information." This is autofill information and therefore can't possibly be wrong. I even tried typing the information in manually and still no go. It happens on all the NN sites, including Electronista.
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Administrator  Join Date: Apr 2001
Location: San Antonio TX USA
Status:
Offline
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Please note that the main MacNN page is quite separate from the forums. We on staff don't have access to anything behind the scenes on the main page.
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Glenn -----OTR/L, MOT, Tx
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Forum Regular
Join Date: Mar 2001
Status:
Offline
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Yes, but the instructions clearly say "In order to post comments: If you are a registered member, please login with your MacNN Forums username and password." Which clearly does not work for me. I've tried at least ten times on several different articles. Something is wrong with the site and the programmers should be told.
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Moderator  Join Date: Jan 2001
Location: Polwaristan
Status:
Offline
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Administrator Join Date: Jun 2000
Location: California
Status:
Online
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I've logged into the news articles a few times in the past to comment. It worked as expected, but doing so wipes our forum cookie - I have to log in again on the next forum visit. This was annoying enough that I seldom comment on news stories.
Checked just now, news login failed. And the most recent News stories all have no comments. Most recent news comment: 5+ hours ago. (6:28 PM EST)
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Administrator Join Date: Apr 2001
Location: San Antonio TX USA
Status:
Offline
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Originally Posted by Titanium Man 
Yes, but the instructions clearly say "In order to post comments: If you are a registered member, please login with your MacNN Forums username and password." Which clearly does not work for me. I've tried at least ten times on several different articles. Something is wrong with the site and the programmers should be told.
Sorry about that. I was not aware that the main page login messed with the forum cookies.
It looks a lot like there's something amiss with the main page's login code. I just tried and had the same login failure everyone else is talking about. We'll see if that messed up my forum cookie too...
Later... No, it doesn't seem to have hurt anything for me.
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Glenn -----OTR/L, MOT, Tx
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Moderator Join Date: Jan 2001
Location: Polwaristan
Status:
Offline
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I've had the same cookie problems too where it logs me out of the forums. However, since we can't login to the comments, it's probably not doing anything with our forum cookies at the moment.
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Baninated
Join Date: Mar 2008
Status:
Offline
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Yes this is annoying. Can it be speedily fixed?
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Moderator  Join Date: Feb 2006
Location: on the verge of insanity
Status:
Offline
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Originally Posted by lexapro
Yes this is annoying. Can it be speedily fixed?
I am pretty sure that the forum staff have little, if anything, to do with the main site.
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I like my water with hops, malt, hops, yeast, and hops.
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Administrator Join Date: Jun 2000
Location: California
Status:
Online
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Try submitting the problem here. They won't bite.
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Forum Rules
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