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Returning apps to app store?
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Fresh-Faced Recruit
Join Date: Jul 2007
Status:
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I have been burned on some lousy apps that got good reviews, or had good looking screen shots, and it has gotten to the point where I'm afraid to buy any more apps. Is there any way (or will there be any way) to return unwanted apps to the app store for a refund?
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Addicted to MacNN
Join Date: Sep 2001
Location: Toronto
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No. Software is never refundable, simply because it is so easy to copy.
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Addicted to MacNN
Join Date: Dec 1999
Location: Tampa, Florida
Status:
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Software as service is the way to go if costumers want to stop paying for what they don't like.
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Fresh-Faced Recruit
Join Date: Jul 2007
Status:
Offline
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Originally Posted by Mastrap 
No. Software is never refundable, simply because it is so easy to copy.
Well, this software has DRM, doesn't it? So it shouldn't be easy to copy.
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Addicted to MacNN
Join Date: Mar 2001
Location: The Rockies
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Apple is usually pretty good about giving refunds for downloads if you send an email and have a legitimate problem. It's at least worth a try, and there's really no other way to "return" it.
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Posting Junkie
Join Date: Oct 2005
Location: Houston, TX
Status:
Offline
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Originally Posted by Mastrap
No. Software is never refundable, simply because it is so easy to copy.
Except with the Digital Restrictions Management Apple has integrated into the app store and iPhone, just having a copy is no longer enough; you need to be authorized, and that can be revoked.
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Posting Junkie
Join Date: Nov 2000
Location: in front of my Mac
Status:
Offline
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Contact iTS customer service. I have previously had very good experience with them when audio tracks I had downloaded were garbled. They seemed very reasonable. I'd just contact them, explain the situation and kindly ask them if you could "return" your purchase.
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•
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Mac Elite
Join Date: May 2001
Status:
Offline
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And then you're sending back the file via e-mail or ftp ... 
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