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You are here: MacNN Forums > Software - Troubleshooting and Discussion > Applications > how can i clear mail

how can i clear mail
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gregfripp
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Join Date: May 2005
Location: bovey tracey,devon, uk
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Mar 10, 2012, 12:45 PM
 
i have two mail items that stop me using it.
they leave my beach ball running all the time
i can't get out of mail without switching my iMac off
i can't use time machine because you have to start from mail to restore old one
could someone help
confuse greg
     
ibook_steve
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Join Date: Oct 2001
Location: San Jose, CA
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Mar 13, 2012, 04:42 PM
 
First of all, if a program freezes, you don't have to restart your machine. Select Force Quit from the Apple menu or the key combo command-option-escape. Select the frozen program and quit it.

Second, if you can, in Mail, try selecting Rebuild from the Mailbox menu to see if the problem can be fixed.

If Mail crashes before you can rebuild or delete the offending messages, see if you can delete them using web mail for your email. Pretty much every mail service has an equivalent web mail, so maybe you can read and delete the offending messages there.

Steve
Celebrating 10 years and 4000 posts on MacNN!
     
angelmb
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Join Date: Oct 2001
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Mar 14, 2012, 04:36 AM
 
Also, are those erratic items, Mail plug-ins or add-ons.?
     
Spheric Harlot
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Join Date: Nov 1999
Location: 888500128, C3, 2nd soft.
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Mar 19, 2012, 07:49 PM
 
He's running 10.8.

End of story.
     
gregfripp  (op)
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Join Date: May 2005
Location: bovey tracey,devon, uk
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Mar 22, 2012, 11:33 AM
 
mountain lion is a well cooked version.
i dont mean that spheric harlot is worn, just biased
     
   
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