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msn troubles
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Senior User
Join Date: Mar 2003
Status:
Offline
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hey i updated a friends iBook to panther from 10.2.8. after this she decided to update MSN. however after updating it the programme wont open. it will begin to open and then it will just close itself after about 2 seconds. its MSN 4.0.1 and i have tried redownloading and restarting and reseting the PRAM im now out of options/ideas. any help
sooner the better cause i have to go home lol
thanks a lot!!
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MacbookPro dual 2Ghz 1GB Ram 128 Graphics
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Clinically Insane
Join Date: Oct 2000
Location: Los Angeles
Status:
Offline
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(I am responding to this thread due to the urgency of the request, even though the thread should have been placed in Software.)
Switch to a different user (or make one and switch to it), then attempt to run the software. If it launches properly, then you know there is an issue with that particular account, possibly a preferences file or something similar. On the other hand, if it happens system wide, something is to blame at the OS level.
(
Last edited by Big Mac; Apr 14, 2005 at 01:12 PM.
Reason: Reason for response)
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"The natural progress of things is for liberty to yield and government to gain ground." TJ
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Senior User
Join Date: Mar 2003
Status:
Offline
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ok ive narrowed it down to a problem with her account. she is set up as admin but where she got her iBook from set up root and they have the root password so i cant sort that out.
thanks for the help so far keep it comming guys. thanks!!
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MacbookPro dual 2Ghz 1GB Ram 128 Graphics
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Dedicated MacNNer
Join Date: Jun 2003
Location: Kula, Maui, Hawaii
Status:
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Originally Posted by billybob128
ok ive narrowed it down to a problem with her account. she is set up as admin but where she got her iBook from set up root and they have the root password so i cant sort that out.
thanks for the help so far keep it comming guys. thanks!!
You're talking about MSN internet access, correct, dialup?
I've been on MSN for Mac since it was released in the summer of 2003, mainly because they give you webtv access for free. They recently told me that their Mac dial up service that uses MSN software is coming to an end on May 31. They're shutting the Mac dial up (don't know about broadband) down.
I can still access the net via MSN using Internet Connect, but not via the MSN software after May 31.
To be honest, I've been much happier since I've been going online via internet connect instead of MSN software.......... and I still get webtv for free.....
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Senior User
Join Date: Mar 2003
Status:
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no, messenger and on broadband thakns anyway
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MacbookPro dual 2Ghz 1GB Ram 128 Graphics
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Forum Regular
Join Date: Sep 2003
Location: Chester, UK
Status:
Offline
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I can't help you directly with the problem with MSN Messenger, however, I would suggest using a program called AdiumX ( http://www.adiumx.com ). This program is far superior to MSM messenger, I advise you give it a try.
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(The dark lord has risen again......Beware)
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Moderator
Join Date: May 2001
Location: Hilbert space
Status:
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Moving to software, please stand by ...
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I don't suffer from insanity, I enjoy every minute of it.
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Mac Elite
Join Date: Nov 2001
Location: Dark Side of the Moon
Status:
Offline
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Try deleting any preference or 'plist' file that exists within any folder inside 'heruser/Library/Application Support'. Do a search for all things microsoft, msn etc to be sure. They might also put stuff in her documents folder.
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