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You are here: MacNN Forums > Software - Troubleshooting and Discussion > Applications > Mail.app won't let me delete or mark as read

Mail.app won't let me delete or mark as read
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TimmyDee51
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Join Date: Mar 2000
Location: Cambridge
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Sep 13, 2007, 02:25 PM
 
I've been having a problem with my Mail.app and the way it interfaces with my IMAP account. A few days ago, for no apparent reason, Mail wouldn't let me mark any message as read or delete them. If I try to do either, they just show as unread or reappear later. I've had this problem before with another IMAP account, and we ended up fixing it by backing up my mail messages and recreating my account. Ideally, I'd like to avoid this.

Has anyone else had these issues? Is there a fix for them? As a side note, I recently got a Blackberry, but the problems started well after I had been using it. Any help is appreciated. Thanks.
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CatOne
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Join Date: Nov 2001
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Sep 17, 2007, 01:01 PM
 
Most frequently this is because you have a bad connection to the IMAP server, and status isn't being properly updated.

It's most likely a transient issue, and there's nothing on your side you can do about it.
     
   
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