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GRAFF · Apr 27, 2005, 03:55 AM

Just received my "item has shipped" letter from Apple. Sent at :

Date: Wed Apr 27, 2005 03:54:35 AM CEST

Should arrive here at work tomorrow or Friday !!

Mediaman_12 · Apr 27, 2005, 04:07 AM

Originally Posted by Noonster

If i dont get it on the day of launch then apple will be getting a call from a very un-happy customer (me) and I will complain untill I get compensated for their false advertisment.

HOPEFULLY it will come on friday - but if not apple beware :o

Well I compleated my up-to-date order on the 11th, and here on the 27th mine still says 'open'. GRRRR! Apple UK, I will be stunned if they manage to get it to me by Friday.

Noonster · Apr 27, 2005, 04:11 AM

^^ yeah I did my Education order on the 13th and ever since then its been open...
- I will also be shocked if i get it on friday.

Like i said before if i dont i will be kicking up a stink when i ring them

- It states on or before the day so thats when it should be... i would of bought it from a shop if i knew i wouldnt get it...
- It also makes it worse knowing the ones in the US are shipping - WTF

Daz

EDIT - Just noticed people in other countries (France, etc...) are even getting theirs shipped :o - Whats going on in the uk

Krypton · Apr 27, 2005, 04:40 AM

Hmmm, Euro order tracking is offline for maintenance.

Simon · Apr 27, 2005, 06:12 AM

Yeah, I guess because you Brits all got into a fit about your orders being left aside, they just took the entire store down. On Friday they'll open it again and you can check back to see your orders still on hold.

j/k

Noonster · Apr 27, 2005, 06:17 AM

^^ Thanks

- I really hope that doesnt happen.... if it does then your now to blame

(JOKE)

Noonster · 06:46 AM

Right I have rang apple

- Couldnt be arsed waiting for it to come back online :o

Spoke to the lady and
I said "I havnt had an email saying my product has shipped and i was told it would be with me by or on the 29th"
She replied "That was an error on the website and its not getting dispatched till Friday"
I said "So when am i likely to get it now"
Her reply "Tueday/Wesnesday next week at the earliest"
I said "You have got to be kidding I could buy it in a shop before then.... are apple offering compensation or anything as we were told wrong!
Her reply "Firstly sorry about the situation... and no unfortunatly apple arnt offering anything, the only thing i can do is cancel your order and refund the money"

Well I didnt cancel the order but i am seriously thinking about it... I could go into town on saturday and collect a copy, dunno what to do? But what i do know if that this is seriously unfair!!!

Darren

finknottle · Apr 27, 2005, 06:46 AM

Living in Ireland (where Apple orders tend to be a little on the slow side...even with their iMac plant a couple hours drive away), I was stunned to get my order today!! I thought it would be next week at the earliest.

JonnyVirgil · Apr 27, 2005, 07:50 AM

Originally Posted by Noonster

Right I have rang apple

- Couldnt be arsed waiting for it to come back online :o

Spoke to the lady and
I said "I havnt had an email saying my product has shipped and i was told it would be with me by or on the 29th"
She replied "That was an error on the website and its not getting dispatched till Friday"
I said "So when am i likely to get it now"
Her reply "Tueday/Wesnesday next week at the earliest"
I said "You have got to be kidding I could buy it in a shop before then.... are apple offering compensation or anything as we were told wrong!
Her reply "Firstly sorry about the situation... and no unfortunatly apple arnt offering anything, the only thing i can do is cancel your order and refund the money"

Well I didnt cancel the order but i am seriously thinking about it... I could go into town on saturday and collect a copy, dunno what to do? But what i do know if that this is seriously unfair!!!

Darren

I experienced exactly the same issue when Panther was released. Except that I asked the order be cancelled and was informed that this would take place.

So I went out and bought a copy from a shop only to find that about 2 weeks later my original order from Apple arrived. So I ended up buying 2 copies!

I said to myself then that I would never order from the Online UK Apple Store, but, of course I have.

I even sent a letter of complaint to Apple but never received any replies or acknowledgement.

I have been a Mac user since 1984, and am a fanatic, but I have to say that in my opinion Apple UK Suck bigtime.

TheSpaz · Apr 27, 2005, 08:00 AM

Anyone else having trouble viewing their order status at Apple.com? It seems like the system is down.

Mediaman_12 · Apr 27, 2005, 08:04 AM

I Wouldn't have used the online store ether, but as mine was an 'up-to-date' order. So I didn't have a choice

.
Everybody in the UK who doesn't get there coppy by Friday (and orderd it early enough) should email Steve. A mailbox full of unhappy Apple UK customers should get a fire lit under someones ass.

OptimusG4 · Apr 27, 2005, 08:08 AM

Originally Posted by TheSpaz

Anyone else having trouble viewing their order status at Apple.com? It seems like the system is down.

Prob getting out the new Power Macs and such.

Noonster · Apr 27, 2005, 08:09 AM

Originally Posted by finknottle

Living in Ireland (where Apple orders tend to be a little on the slow side...even with their iMac plant a couple hours drive away), I was stunned to get my order today!! I thought it would be next week at the earliest.

You lucky bugger :o

MadDoc · Apr 27, 2005, 08:38 AM

If I were you guys (Noonster et al) I would cancel and pick up a copy from John Lewis or somewhere on Friday. Problem is that with no edu discount, it'll cost you �30 more

For me, i'm far to impatient to wait until Tuesday

Abit667 · Apr 27, 2005, 08:47 AM

Originally Posted by TheSpaz

Anyone else having trouble viewing their order status at Apple.com? It seems like the system is down.

I havn't been able to access it since early yesterday.

Noonster · Apr 27, 2005, 08:53 AM

Originally Posted by MadDoc

If I were you guys (Noonster et al) I would cancel and pick up a copy from John Lewis or somewhere on Friday. Problem is that with no edu discount, it'll cost you �30 more

For me, i'm far to impatient to wait until Tuesday

I have been thinking this myself....
And i would be the same HOWEVER I am away from Saturday morning till Monday lunch, so waiting till tuesday is not that much of a problem and would rather save the �30 than cancel and only be able to play for a day.

IF I wasnt going away then i would defo cancel and pick it up in store!!

Daz

DarwinX · Apr 27, 2005, 09:00 AM

Originally Posted by Abit667

I havn't been able to access it since early yesterday.

I just got it and my order is still listed as "Processing Shipment"

pumpkinapo · Apr 27, 2005, 09:47 AM

The order status page is completly unreliable in my opinion. I have received several orders before the site ever even listed the item as shipped.

Nerozwei · Apr 27, 2005, 09:50 AM

Shipped 26/04/2005 - Excellent! Order status page shows it right.

xi_hyperon · Apr 27, 2005, 10:00 AM

Originally Posted by DarwinX

I just got it and my order is still listed as "Processing Shipment"

Really?? Wow. Are you in Europe or the U.S.? Order status is still not working for me - I'm flying blind here...

bbales · Apr 27, 2005, 10:11 AM

Well, I was so excited to see a "it's shipped" notice in my e-mail. Unfortunately, it's my Land's End jeans...

My status still: Preparing shipment. Darn.

mrpuddles · Apr 27, 2005, 11:16 AM

I ordered edu about a week and a half ago and I just got the "order shipped" message from Apple. I did order via Apple.com. It's being sent FedEx 2Day Service from Cordova, TN (I'm in Austin, TX). However, I ordered two items (OSX and iBook warranty). One comes by Thursday at 4:30 and the other Friday at 4:30. I will assume OSX is the latter... but it would be nice if I got it tomorrow.

DarwinX · Apr 27, 2005, 11:23 AM

Originally Posted by xi_hyperon

Really?? Wow. Are you in Europe or the U.S.? Order status is still not working for me - I'm flying blind here...

I'm in the US. I ordered it through Apple Store Education online on 4/18. It now says "Preparing Shipment." It says estimated ship on or before 4/28 with 2 day delivery listed. Go Go Go!!

xi_hyperon · Apr 27, 2005, 11:43 AM

Originally Posted by DarwinX

I'm in the US. I ordered it through Apple Store Education online on 4/18. It now says "Preparing Shipment." It says estimated ship on or before 4/28 with 2 day delivery listed. Go Go Go!!

Their order status must be seriously fudged if you received it and it still shows Preparing Shipment.

I can see the status on mine now, and it shows the same.

bradb28 · Apr 27, 2005, 11:54 AM

i ordered mine the 12th, through the edu store. still preparing shipment after about a day and a half of not being able to check wat was going on

xi_hyperon · Apr 27, 2005, 12:03 PM

Originally Posted by bradb28

i ordered mine the 12th, through the edu store. still preparing shipment after about a day and a half of not being able to check wat was going on

Well don't fret yet, if the status is messed up for some, it could be that your status is messed up too.

turtle777 · Apr 27, 2005, 12:25 PM

Originally Posted by Noonster

I said "I havnt had an email saying my product has shipped and i was told it would be with me by or on the 29th"
She replied "That was an error on the website and its not getting dispatched till Friday"
I said "So when am i likely to get it now"
Her reply "Tueday/Wesnesday next week at the earliest"
I said "You have got to be kidding I could buy it in a shop before then.... are apple offering compensation or anything as we were told wrong!
Her reply "Firstly sorry about the situation... and no unfortunatly apple arnt offering anything, the only thing i can do is cancel your order and refund the money"

Sometimes I hope that Apple Customer Service has no clue. This ^^^ is one of them.

-t

Apfhex · Apr 27, 2005, 01:47 PM

I ordered the morning of the 12th (Educationally), and while as of this morning they're still "Preparing Shipment," I will not be surprised if it's shipped FedEx Overnight tomorrow (I'm close enough to Cupertino, or wherever Apple's North Bay shipping place is�I think that's what happened to me with Panther as well). Hoping it /will/ come Friday though. *crosses fingers*

pity · 03:52 PM

when I spoke to Apple last week they told me the Tiger orders were being shipped (released) on the 26th and that they had a commitment to have them in peoples hand by the 28th.
so we will see

Webscreamer · Apr 27, 2005, 03:10 PM

Mind was ordered on the 18th. I jsut checked the Apple site 10 min ago and it shipped. It will be here Friday.

mindwaves · Apr 27, 2005, 03:17 PM

Originally Posted by Webscreamer

Mind was ordered on the 18th. I jsut checked the Apple site 10 min ago and it shipped. It will be here Friday.

I ordered mine on the 12th and it is still "Preparing SHipment."

sworthy · Apr 27, 2005, 03:24 PM

Originally Posted by mindwaves

I ordered mine on the 12th and it is still "Preparing SHipment."

I think us west coasters will have overnight shipping... don't fret.

bbales · Apr 27, 2005, 03:30 PM

Mine was ordered on the 22nd -- and the notice finally changed to "shipped!" It actually shipped several hours ago, but the info just changed within the past hour or so. It's still in TN -- scheduled for delivery before 4:30 p.m. Friday.

Mr. Blur · Apr 27, 2005, 03:45 PM

i just got my shipped notice!

xi_hyperon · Apr 27, 2005, 03:54 PM

Originally Posted by Mr. Blur

i just got my shipped notice!

Meh, you guys with your purposely ambiguous location listings.

<<-- *checks own location* ok, nevermind that.

Are you in the U.S.?

albook · Apr 27, 2005, 04:05 PM

Its on its way from Shannon (wherever that is...)

Code:
27 apr 2005     <>       19:35    <>           Shannon   <>             Shipped From Originating Depot

Krypton · Apr 27, 2005, 04:06 PM

Has anyone outside of the US got an arrive date of 29/4/05? I'm thinking of going to the new Birmingham store just to grill some clueless employees about this.

sideus · Apr 27, 2005, 04:08 PM

Originally Posted by albook

Its on its way from Shannon (wherever that is...)

Code:
27 apr 2005     <>       19:35    <>           Shannon   <>             Shipped From Originating Depot

Ireland?

bradb28 · Apr 27, 2005, 04:09 PM

I refresh my order status page every 10 minutes, if it loads, i still see Preparing Shipment... I ordered it the second it was available, and people have it already!!

Chuckit · Apr 27, 2005, 04:20 PM

Don't worry. It's not going to go bad before you get it.

talisto · Apr 27, 2005, 04:24 PM

has anyone had their up-to-date order shipped yet, or are they leaving those 'till last? my up-to-date order is still sitting at "processing order". mind you, I haven't gotten my new powerbook yet anyhow, since Apple keeps pushing back my ship date on that as well (ordered it on the 20th, it was supposed to ship yesterday, but now they're listing it as shipping on or before May 2nd).. grr..

Mr. Blur · Apr 27, 2005, 04:45 PM

Originally Posted by xi_hyperon

Meh, you guys with your purposely ambiguous location listings.

<<-- *checks own location* ok, nevermind that.

Are you in the U.S.?

Canada, west coast (Victoria, BC)

macman88 · Apr 27, 2005, 05:19 PM

i have been refreshing my order page for the past few hours and just recently it says-

SERVER ERROR
This error indicates that an invalid request was received.

has anyone else got this message?

generationfourt · Apr 27, 2005, 05:28 PM

yeah at first i was getting some kind of url error. it just worked right now (albeit very very slow). still preparing shipment

bbales · Apr 27, 2005, 05:35 PM

Originally Posted by generationfourt

yeah at first i was getting some kind of url error. it just worked right now (albeit very very slow). still preparing shipment

I got the same thing. Then a few hours later it changed to "shipped." (And the thing shipped hours earlier.)

I checked a while ago and my Tiger has even left TN. I'm hoping to get it tomorrow. (Though, honestly, I think I'll just read the stuff and get my system all in shape. I really don't have time to play with it yet.)

generationfourt · Apr 27, 2005, 06:41 PM

yeah 3:45 here pst and still preparing shipment. im in cali and im hoping it ships today. pleaase

david33 · Apr 27, 2005, 06:59 PM

Still "preparing shipment"

Nothing to do but wait and hope it comes on Friday.

macminime · Apr 27, 2005, 07:12 PM

I put in an order for the Up-To-Date Tiger on the 13th, and am still sitting on Processing Order. Apple.Com people say it should ship tomorrow, but kinda skeptical about it, maybe west coasters ARE getting overnight shipping.

spiff72 · Apr 27, 2005, 07:18 PM

Originally Posted by macminime

I put in an order for the Up-To-Date Tiger on the 13th, and am still sitting on Processing Order. Apple.Com people say it should ship tomorrow, but kinda skeptical about it, maybe west coasters ARE getting overnight shipping.

I ordered my uptodate on the 17th, and still processing for me too. It says ship on or before the 29th. (I am in Michigan).

Does yours say the same thing about shipping by the 29th??

generationfourt · Apr 27, 2005, 07:21 PM

the only way we'll get this tomorrow is if steve himself drives around tossing them on our front porches

mine says on or before the 28th