[Franz]

I launched my Logitech Harmony software today to configure my Logitech Harmony remote... and it said there was a required updates (I had 7.3, it required me to download 7.3.2 before continuing).

So I download the updates and it doesn't go right apparently (it figures - this software stinks). But now I can't even launch the application at all. I remove the .plist and application with appzapper, and tried to do a fresh install but I guess it's still on my system somewhere because it's saying upgrade install, and when i do that fails....

I will post the installer log below in case anyone can help:
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Jul 31 16:57:31 MacBook : @(#)PROGRAM:Install PROJECT:Install-143 DEVELOPER:root BUILTec 1 2006 18:50:40\n

Jul 31 16:57:31 MacBook : @(#)PROGRAM:Installer PROJECT:Installer-95 DEVELOPER:root BUILT:Jun 13 2007 16:30:22\n

Jul 31 16:57:31 MacBook : Hardware: MacBook1,1 @ 2000 MHz (x2), 2048 MB

Jul 31 16:57:31 MacBook : Running OS Build: 8R2218

Jul 31 16:57:31 MacBook : Logitech Harmony Remote Software Installation Log

Jul 31 16:57:31 MacBook : Opened from: /Volumes/LogitechHarmonyRemoteSoftware/Logitech Harmony Remote Software.mpkg

Jul 31 16:57:33 MacBook : Package Authoring Warning: RemoteControlUsbKext.pkg authorization level is AdminAuthorization but was promoted to RootAuthorization for compatibility, ensure authorization level is sufficient to install.

Jul 31 16:57:33 MacBook : Package Authoring Warning: Logitech Harmony Remote Software.mpkg authorization level is NoAuthorization but was promoted to RootAuthorization for compatibility, ensure authorization level is sufficient to install.

Jul 31 16:57:48 MacBook : ================================================== ==============================

Jul 31 16:57:48 MacBook : User picked Easy Install

Jul 31 16:57:48 MacBook : Choices selected for installation:

Jul 31 16:57:48 MacBook : Upgrade: "Logitech Harmony Remote Software"

Jul 31 16:57:48 MacBook : Upgrade: "Remote Control Core Component"

Jul 31 16:57:48 MacBook : Upgrade: "Logitech Harmony Remote Software"

Jul 31 16:57:48 MacBook : Upgrade: "Remote Control USB Extension"

Jul 31 16:57:48 MacBook : ================================================== ==============================

Jul 31 16:57:48 MacBook : Preparing volume "Macintosh HD" for installation

Jul 31 16:57:48 MacBook : Configuring volume "Macintosh HD"

Jul 31 16:57:49 MacBook : Preparing local booted disk

Jul 31 16:57:49 MacBook : Create temporary directory "/private/tmp/Logitech Harmony Remote Software.mpkg.492lsWYPH"

Jul 31 16:57:49 MacBook : directory not found (/private/tmp/Logitech Harmony Remote Software.mpkg.492lsWYPH)

Jul 31 16:57:49 MacBook : Install failed: Can't create temporary working directory /private/tmp/Logitech Harmony Remote Software.mpkg.492lsWYPH.

Jul 31 16:57:50 MacBook : Private/Total = (4.9MB, 64.7MB), Heap/Total = (2.2MB, 17.6MB), Regions(malloc, private) = (22, 32)

Jul 31 16:57:50 MacBook : It took 1.008086 seconds to unsuccessfully install "Logitech Harmony Remote Software" (3 pkg(s))

Jul 31 16:57:50 MacBook : It took 1.004549 seconds to Configuring volume "Macintosh HD" (dm prepare*disk)

Jul 31 16:57:50 MacBook :
Jul 31 16:57:50 MacBook : Summary Information

Jul 31 16:57:50 MacBook : Type Elapsed time (sec)

Jul 31 16:57:50 MacBook : script 0.000000

Jul 31 16:57:50 MacBook : zero 0.003528

Jul 31 16:57:50 MacBook : receipt 0.000000

Jul 31 16:57:50 MacBook : disk 1.004558

Jul 31 16:57:50 MacBook : install 0.000000

Jul 31 16:57:50 MacBook :




Thanks in advance...

[Sherman Homan]

The installer failed to create a temp folder and that basically fubar'ed the whole deal. Use Spotlight to find any logitech files, hunt them down and delete them. Now, it would seem that you may have a permissions problem, I would run Disk Utility and see if you can straighten that out.

[Franz]

User differs on ./private/tmp, should be 0, owner is 507
Group differs on ./private/tmp, should be 0, group is 507
Permissions differ on ./private/tmp, should be drwxrwxrwt , they are drwxr-xr-x
Owner and group corrected on ./private/tmp
Permissions corrected on ./private/tmp
Permissions differ on ./private/var/log/secure.log, should be -rw------- , they are -rw-r-----
Owner and group corrected on ./private/var/log/secure.log
Permissions corrected on ./private/var/log/secure.log

Thanks, repairing disk utility did it! It has successfully installed this time it seems (so far). Thanks again.