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You are here: MacNN Forums > Hardware - Troubleshooting and Discussion > Mac Notebooks > iBook RAM Guard Screws....HELP

iBook RAM Guard Screws....HELP
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jfwjxn
Fresh-Faced Recruit
Join Date: Nov 2002
Location: Jackson, MI/Windsor, ON
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Jan 5, 2003, 06:36 AM
 
I have just purchased an iBook, and while I was trying to undo the RAM guard, the screw got stripped on the top screw. What can I do about this, is there anything that Apple can do if it is under my warranty? Thank you so much.
iBook 800 640/30/Combo/12"
Power Macintosh G3 300-1/256/30
WGS 6150/60 240-G3/72/500
Power Macintosh G4 QS 02 800/896/120
     
iDaver
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Join Date: Nov 2001
Location: Colorado
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Jan 5, 2003, 12:22 PM
 
Originally posted by jfwjxn:
I have just purchased an iBook, and while I was trying to undo the RAM guard, the screw got stripped on the top screw. What can I do about this, is there anything that Apple can do if it is under my warranty? Thank you so much.
I don't know what the policy would be. Give them a call. Surely since it's still under warranty they can do something for you. They might want to claim you damaged the screw and charge a fee for fixing the problem.
     
SupahCoolX
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Join Date: Dec 1999
Location: NYC
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Jan 5, 2003, 03:50 PM
 
Yeah, call Apple first (or go to a local computer place that deals with Macs).
If all else fails, go to your local hardware store. They have different tools and things to help remove stripped screws. Bring along the other screw (assuming you got that one out OK) to give them an idea of the size. They should be able to help you out.
     
james_squared
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Join Date: May 2002
Location: Cranbrook, British Columbia, Canada
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Jan 6, 2003, 05:26 PM
 
Hello,

I feel your pain. Good luck getting it all straightened out (no pun intended).

James
     
   
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