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You won't believe this!!!
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Forum Regular
Join Date: Dec 1999
Location: Columbia
Status:
Offline
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I sent my TiBook 667 last week to Apple to upgrade to the combo drive and I got it back today. That's the good news. 
The bad news is that when I opened the shipping box I immediately noticed a huge dent on the lid of the laptop!!  A dent?@#$@!!! 
Well the good news is that after calling AppleCare, Apple is going to pick up my computer on Monday and replace the panel. Phew!!!
It just sucks that I have to be without my laptop for another 5 days.
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Mac Enthusiast
Join Date: Feb 2001
Location: Work: NYC Live: NJ
Status:
Offline
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Sure does.
Apple fixed my TiPB in 1 day and had it sent out immediately so I would have only been without it for a total of 3.
Of course Apple sent it to the wrong addres and Airborne has since been ****ing me hard, "The overnight guarantee isn't valid once the address changes". A$$hole$!!!!!!!!
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Mac Elite
Join Date: Mar 2000
Location: Utah, USA
Status:
Offline
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Originally posted by shadybirdstan:
<STRONG>Sure does.
Apple fixed my TiPB in 1 day and had it sent out immediately so I would have only been without it for a total of 3.
Of course Apple sent it to the wrong addres and Airborne has since been ****ing me hard, "The overnight guarantee isn't valid once the address changes". A$$hole$!!!!!!!!</STRONG>
A complaint with the BBB will get their attention.
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MacBookPro 1.83GHz - 1.5 GB RAM - OS 10.4.6
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Banned
Join Date: Jan 2002
Location: Houston Texas
Status:
Offline
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I'm Suckudora Saintjames.
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Senior User
Join Date: Mar 2001
Location: Bay Area, CA
Status:
Offline
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Originally posted by shadybirdstan:
<STRONG>Sure does.
Apple fixed my TiPB in 1 day and had it sent out immediately so I would have only been without it for a total of 3.
Of course Apple sent it to the wrong addres and Airborne has since been ****ing me hard, "The overnight guarantee isn't valid once the address changes". A$$hole$!!!!!!!!</STRONG>
Ha! I "love" some of these shipping companies. I had something shipped via UPS 2nd day early december a couple years ago... and it didn't arrive in 2 days. I called to complain, when I was informed that over the entire holiday period (which I think started at thanksgiving), shipment times were NOT guaranteed!
WTF?! Maybe I was fed a load of bull by someone who didn't want to deal... but I've avoided UPS like the plague ever since.
I've had good luck with Airborne via Outpost.com... but have heard tons of bad stories. FedEx is the only way to go.
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Senior User
Join Date: Dec 1999
Location: Nowhere
Status:
Offline
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Last year we had a big snowstorm in mid-December. I sent 400 packages by Airborne Express overnight. Some were out of town, but most were local packages (going less than 15 miles total.) It took 3 days for any of the local packages to arrive! The excuse given was that the snow had caused major delays at the airport!!
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Forum Regular
Join Date: Nov 2000
Location: Anchorage, Alaska
Status:
Offline
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Twice I've shipped my Ti400 to Apple for repairs and it came back with a new problem that was attributed to shipping.
Oh well, I wouldn't call Better Business Bureau on them...
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Roam: iBook (Dual USB) ~ 600Mhz, 384MB, 15GB, DVD, 12.1", OS X
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Forum Rules
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