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keyboard labels wear off - do i have to send ibook in?
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Fresh-Faced Recruit
Join Date: Jan 2004
Status:
Offline
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This morning i found out that the "N" and the "M" on the keyboard of my iBook G4 (3 months old) are half worn off. Shocking! Maybe this is because i cleaned my hands with a refreshment towel on the flight from cannes to germany yesterday. I have applecare and all that - will apple ship me a new keyboard for free or do i have to send the ibook in (which i will not do as the ibook is my production machine).
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Posting Junkie
Join Date: Jun 2002
Location: Calgary
Status:
Offline
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Originally posted by just123:
I have applecare and all that - will apple ship me a new keyboard for free or do i have to send the ibook in (which i will not do as the ibook is my production machine).
That is a question for Apple. They may not do anything at all if they don't consider it to be a manufacturer defect ...
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Mac Elite
Join Date: Oct 2003
Location: Richmond,Va
Status:
Offline
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Don't tell them about the whole "refreshment towel" thing 
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Forum Regular
Join Date: Apr 2001
Location: Halsey, OR
Status:
Offline
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I lost the "D" key on my still under warranty G3/800 iBook and Apple refused to send me just the missing key. I went to my local Mac reseller and they gave me one for nothing, including the 5 second installation.
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Junior Member
Join Date: Mar 2002
Location: Solingen, Germany
Status:
Offline
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I had a similar problem with half my "L" key coming off. I just went back to my reseller and they swapped out the keyboard for me. No problems.
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Professional Poster
Join Date: Nov 2000
Location: Norway (I eat whales)
Status:
Offline
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How come single letter keys starts wearing off? Lol..
Hmm, notices my space key have become quite fluffy. Wear and tear.. 
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Sniffer gone old-school sig
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Fresh-Faced Recruit
Join Date: Jan 2004
Status:
Offline
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Hm, as i bought my ibook online via the apple store i have no reseller - or can i just go to any official apple dealer?
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