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You are here: MacNN Forums > Hardware - Troubleshooting and Discussion > iPhone, iPad & iPod > Unable to update firmware

Unable to update firmware
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frequentflyer
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Sep 28, 2006, 08:44 AM
 
I have a video ipod about a year old and was using itunes 6. I recently downloaded and installed itunes 7. After connecting the ipod I received a message that I needed to update my firmware to be able to properly sych the ipod. When I attemted to do that I received a message "The ipod could not be updated because the firmware file could not be found." I looked on the Apple web site for help, but all I found was a couple of statements saying that I needed to update the firmware using itunes 7.

Can anyone tell me what to do? Thank you very much
( Last edited by frequentflyer; Sep 28, 2006 at 11:50 AM. )
     
macbarry
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Sep 28, 2006, 10:44 AM
 
check this for info: Updating iPod
     
frequentflyer  (op)
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Sep 28, 2006, 11:49 AM
 
Thank you. I did follow the steps outlined on the web page, but I was unable to complete the last step- updating the firmware using itunes. After clicking on the Update button, a dialog box popped up with message "The ipod could not be updated because the firmware file could not be found."
     
   
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