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Repair madness
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Forum Regular
Join Date: Sep 2004
Location: Rhode Island
Status:
Offline
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Today my computer went in for a Super Drive replacement, as well as reseating display cables to try and solve uneven illumination. I received the computer back, the tech said display seems to be working fine. I get it home and my display is exactly the way I sent it in, as well as two new issues. 1st) screen does ripple effect just when typing when on my lap--- same effect as if you were to push the aluminum lid, and 2nd) The hinge doesn't seem to be moving fluidly, when closing the lid the hinge stops moving 1.5 inches before the latch catches, meaning the remainder is utilizing the tolerance of the frame.....
I don't know if I should send it to apple directly, or go a second round at the aasp.
Advice?
The machine is the newest available 12"-- 1.5 ghz
Chris
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Fresh-Faced Recruit
Join Date: Dec 2005
Status:
Offline
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(
Last edited by ledzeppelin; Jan 29, 2006 at 11:57 PM.
)
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Junior Member
Join Date: Sep 2004
Location: RTP, NC
Status:
Offline
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Send it to Apple.
AASP's rarely do enough repair work to learn how to do it properly, especially when it comes to laptops.
My own (former) employer would do desktop repairs, but for laptops we sent them off to Apple. 24 hour turnaround (if the part was in stock) and sometimes free plastics to boot.
Originally Posted by HarriganC
Today my computer went in for a Super Drive replacement, as well as reseating display cables to try and solve uneven illumination. I received the computer back, the tech said display seems to be working fine. I get it home and my display is exactly the way I sent it in, as well as two new issues. 1st) screen does ripple effect just when typing when on my lap--- same effect as if you were to push the aluminum lid, and 2nd) The hinge doesn't seem to be moving fluidly, when closing the lid the hinge stops moving 1.5 inches before the latch catches, meaning the remainder is utilizing the tolerance of the frame.....
I don't know if I should send it to apple directly, or go a second round at the aasp.
Advice?
The machine is the newest available 12"-- 1.5 ghz
Chris
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-Formerly: Mac Plus, PowerMac 8100, Orange Clamshell iBook, G3 B@W, G3 900 iBook, G4 eMac, G5 1.8 Dually, G5 2.0 Dually, G4 iBook, G4 Mac Mini, MBP Rev1 2.0.
-Current: MBP Core 2 Duo
-If I can sneak it in the house: Mac Pro (any will do)
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