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20GB iPod stuck in Disk Mode
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Junior Member
Join Date: Oct 2004
Location: wash dc area
Status:
Offline
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I am having issues resetting/reloading my iPod. It keeps telling me to goto apple.com/support/ipod with a ! folder. I can get it into disk mode by holding down the menu+select buttons, then play+select buttons.
ive tried this both on my mac and pc...any help??! thanks in advance 
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Tangerine iMac 400DV, 1GB ram, 60GB hdd, OS X 10.3.9
Black iPod Video - 60GB
wish list:
Mac mini 1.25GHz, 1GB ddr ram, 40GB hdd, OS X 10.4
or
iMac 20"
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Junior Member
Join Date: Oct 2004
Location: wash dc area
Status:
Offline
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Tangerine iMac 400DV, 1GB ram, 60GB hdd, OS X 10.3.9
Black iPod Video - 60GB
wish list:
Mac mini 1.25GHz, 1GB ddr ram, 40GB hdd, OS X 10.4
or
iMac 20"
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Clinically Insane
Join Date: Oct 2000
Location: Los Angeles
Status:
Offline
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Have you tried restoring (a.k.a. erasing) your iPod using the iPod updater?
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"The natural progress of things is for liberty to yield and government to gain ground." TJ
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Junior Member
Join Date: Oct 2004
Location: wash dc area
Status:
Offline
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thanks for replying 
ive downloaded both the pc and mac version of the updater (pc on pc, mac on mac). from my mac, i can "see" it in itunes, and i have dragged a few songs to it. it looks like it copies over (disk size shown). i eject the ipod, and it is froze in the "ok to disconnect" screen.
not much better when attempting to use it on my pc...
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Tangerine iMac 400DV, 1GB ram, 60GB hdd, OS X 10.3.9
Black iPod Video - 60GB
wish list:
Mac mini 1.25GHz, 1GB ddr ram, 40GB hdd, OS X 10.4
or
iMac 20"
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Junior Member
Join Date: Oct 2004
Location: wash dc area
Status:
Offline
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right now as we speak, it is locked in the ! apple.com/support/ipod screen. or i can get it to disk mode where it locks up as well...
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Tangerine iMac 400DV, 1GB ram, 60GB hdd, OS X 10.3.9
Black iPod Video - 60GB
wish list:
Mac mini 1.25GHz, 1GB ddr ram, 40GB hdd, OS X 10.4
or
iMac 20"
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Junior Member
Join Date: Oct 2004
Location: wash dc area
Status:
Offline
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well, i think i got it. after trying multiple times, i got my ipod responding again. fwiw, the ipod is very tedious...the update step has to be done in a certain order, and a reboot is necessary on a windows pc. good luck to anyone else having this problem...
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Tangerine iMac 400DV, 1GB ram, 60GB hdd, OS X 10.3.9
Black iPod Video - 60GB
wish list:
Mac mini 1.25GHz, 1GB ddr ram, 40GB hdd, OS X 10.4
or
iMac 20"
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