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You are here: MacNN Forums > Hardware - Troubleshooting and Discussion > iPhone, iPad & iPod > iPhone doesn't work with parent's WIFI

iPhone doesn't work with parent's WIFI
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Jan 26, 2017, 10:31 AM
Hey everyone,

I have bought a new iPhone 5c... It's my first smartphone, so I'm curious and I don't know many things about it. It doesn't seem to work with the wifi from my parents.

I have an iPad (iPad 4) that connects to my parent's WIFI connection and it does so pretty well. However, the connection is somewhat unstable when you are on a different level in the house. I never bought a Repeater, as I'm there not so often. Now, the iPhone doesn't work at all. I even tried to approach the router/wifi station (same thing) phsyically, but even when I stand next to it, the iPhone WIFI connection doesn't work.

Can I try anything? Do I need to update the settings of the router? I never updated its firmware for two years, or so, so that might be a reason. I could try. But other than that? There aren't so many settings on the iPhone.

Or maybe I am mistaken. It's been a while since I integrated the iPad into the network. Do I need fixed IP addresses? I think I have them everywhere in the house and it helped a lot.

Any ideas?
Join Date: Aug 2001
Location: Nobletucky
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Jan 26, 2017, 12:39 PM
• Make double sure you're using the correct password. Capitals and numerals often trip people up...0 instead of O, for instance.
• Make sure the phone isn't in Airplane Mode.
• Can the phone connect to any other new wifi spots? Go down to a local place that has wifi (and you've never connected to before) and see if you can get on there.
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Jan 27, 2017, 05:20 PM
I will try.

But, is this normal behaviour? In all other situations I tried so far, the iPhone's WIFI just worked perfectly, it's so strange it wouldn't worked when I'm at my parent's house...
Join Date: Jun 2000
Location: inside 128, north of 90
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Jan 27, 2017, 05:28 PM
Does the phone not see the network name? Does it see any networks?
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