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Optus Australia activations = major delay
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Mac Elite
Join Date: Mar 2000
Location: Bondi Beach
Status:
Offline
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It is over 3 days since I bought an iPhone 3G and I am still waiting on activation with Optus
I've tried calling 4 times (30+ minute calls) with no luck - they couldn't even find the online lodging of the service.
So today I go to an Optus store and a guy there tells me I should expect to wait another 3 days!
At least my credit card hasn't been charged and my old service still works (but not in the locked iPhone) but he suggested the billing date for the plan will be the date I purchased the phone and not when it becomes active - not overly happy about that as all I currently have is the equivalent of an iPod Touch.
Anyone else experiencing port delays with Optus and other carriers?
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Senior User
Join Date: Aug 2002
Location: Auckland, NZ
Status:
Offline
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Vodafone NZ has had a few cases like me ... Similar except that mine is activated, but still unable to connect to phone service, apparently due to the mishandling of transferring sim cards off prepay onto iPhone contracts.
I was told just to keep trying every few hours, turning the phone off and on, and they suggested '48 working hours' which was kind of annoying with release so close to the weekend! My prepay sim on my old phone did stop working so I've been without a phone completely since buying the iPhone ... Slightly ironically. Hopefully sorted some time this week.
Meantime, indeed, go the incredibly expensive iPod Touch !
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Mac Elite
Join Date: Mar 2000
Location: Bondi Beach
Status:
Offline
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try ejecting the sim every now and again - I know you have a different problem with a different carrier but it worked for me.
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Dedicated MacNNer
Join Date: Oct 2001
Location: Between here and nowhere!
Status:
Offline
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are you an existing Optus Customer or were you having your number ported from another carrier... say Telstra
I'm with Vodafone.... did the upgrade and was working within minutes.
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if you can't be part of the solution don't be part of the problem!!!!
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