This is just downright weird. This sound problem has been around for quite some time. Below is the log. I've done a clean install of 9.0.4 a couple times but didn't write it down. My guess right now is to install 9.2.2 and see what happens. It just seems weird how it went from last fall untill this spring without any problems. And now a month since it happened it's doing it again. AND what makes it even weirder is that Zapping the PRAM takes care of it. The battery has been replaced. Below is a good chunk of what's been happening:
08/03/2000 - Power supply was replaced by Computer Hardware, INC under Apple Warrenty.
08/21/2000 - Kirk replaced the motherboard. When machine was turned off for a couple hours it shut down as soon as it was started up. There was no sound or start up chime with this new motherboard.
08/22/2000 - Kirk replaced the G4 processor chip. Machine was starting up but without video. The entire CPU was taken to Kirk�s store to be worked on.
08/23/2000 - Kirk replaced the ATI 128 Rage Graphics card. Problems persisted.
08/24/2000 - Kirk replaced the motherboard for a second time and still had problems with it. Merry�s hard drive was returned and placed in Richard Clarks G3 (IDE compatible) machine so Merry could complete work that was needed.
08/25/2000 - A new motherboard, processor chip and graphics card was placed in the machine. The sound worked and started up without any problems. Merry�s hard drive has been placed back into her machine and is working fine. The test will be Monday morning when the machine is booted up. - OK
Kirk did come to replace the front panel board. He had the wrong one. A new one has been ordered and will be installed when it comes in. - REPAIRED 10/30/2000, OK
01/26/2001 - Sound would not come back after mute was selected. Sound Preference was deleted. Machine now works properly with the sound. Sound comes back after mute has been deseleted. - OK
1/31/2001 - minor problem occuring with sound. After couple times sound has been muted, when it is turned back on to hear audio. Sound preference was deleted. Then worked N UM was run (see above), repairs were made and HD was defragemented - OK
04/24/2001 - New front panel display was installed - WILL MONITOR
06/18/2001 - Merry muted the machine 6/15/01. Was not able to get sound back Monday morning. Rich deleted Sound Preference and went back into Sound Control Panel. Deleted preference again and restarted machine. This didn�t work as well. Restarted with extensions off. Sound then worked. Restarted machine with all extensions on and was able to get get sound to work. - OK.
06/19/2001 - Sound not present after startup. Restarted with extensions off. Sound was present. Restarted again allowing extensions to load and sound was there.
06/20/2001 - Sound problem same as 6/18 and 19. Zapped the PRAM. Appears to be working.
06/25/2001 - Machine shut down at startup. Also sound was not present. Merry had to restart with extensions off, then restart with them on for sound to be present. Kirk at Computer Hardware has been contacted. He will contact Apple engineer that has been consulting on startup problem.
06/26/2001 - Sound problem - restarted with extnesions off, then restarted with extensions on and sound was present.
06/27/2001 - Sound problem - restarted with extnesions off, then restarted with extensions on and sound was present.
06/28/2001 - Sound came up when computer was started in the morning.
06/29/2001 - Sound problem again. Booted from NUM and ran NUM (see above). Sound did not work when booted from NUM disk. Repairs were made, HD was defragmented. Machine was restarted and sound would not come back until the restart w/o extensions the restart w extension. John LaRocca checked the sound input and made adjustments. Will check Monday if that solves the problem.
07/02/2001 - Machine shut down at startup and sound problem ocurred this morning. Contacted Kirk at Computer Hardware Inc. Waiting for response from Apple rep on what needs to be done.
07/03/2001 - Same problem as 7/2. Contacted Kirk at Computer Hardware Inc. It was suggested that a different USB keyboard be hooked up to the machine before the machine is shut down Tuesday. Then start up from that different keyboard Thursday morning. John will look into extra keyboard to do this.
07/10/2001 - USB Keyboard to an old BW G3 was installed on Merry�s machine. Started up G4 without any problem and sound was present. Shut down and restarted in afternoon. Came up fine. Shut down and had machine waiting for Retrospect backeup.
07/11/2001 - Merry came back from vacation and started up machine without any problem and with sound. - WILL MONITOR
7/23/2001 - Sound did not come up at startup. Sound was fine when extensions were off but did not come back after restart which it typically had done.
7/24/2001 - Sound did not come up at startup. Machine was restarted with extensions off. Sound was present. Re-installed sound components from OS 9.0.4 Install CD. Restarted, sound is now present. Restarted - ok, Shut down - ok, Restarted two more time and had no problems - OK
07/25/2001 - When machine started up this morning the sound was not present. PRAM was zapped
07/26/2001 - Machine started up fine with sound present. - OK
07/31/2001 - Sound did not come up at startup. Restarted with extensions off, sound was then present. Restarted with extensions on and sound is now present. Contacted Kirk Higgins at Computer Hardware Inc.
08/02/2001 - John LaRocca opened machine up. wire to speaker was loose. Also wire connection to board was loose. When holding down the wire and starting up the sound was fine. If not holding down sound did not work. John will solder the connections together.
09/24/2001 - Sound problem. Merry tried starting up with extensions off. Did not work. Richard deleted Sound Preference, restarted and rebuilt desktop. Did not work. Zapped PRAM and restarted. Sound did work. - WILL MONITOR
09/27/2001 - Sound problem. Deleted sound preference, checked speaker cable, zapped PRAM. Is working. Between August 2nd and September 24 there had not been any problem with this machines sound. Will contact Kirk Higgins if problem persists - WILL MONITOR
09/28/2001 - Sound did not come up. Contacted Kirk at Computer Hardware. Faxed all information regarding Merry�s G4 to him. Zapped PRAM, deleted sound preference. Sound is now working for the time being. Waiting for information from Kirk / Apple.
10/01/2001 - Sound did not come up. Richard restarted with extensions off. Did not work. Restarted, Zapped PRAM and then sound was present.
10/05/2001 - Sound is present
03/05/2002 - Sound problem, did not come up at start up. Merry restarted with extensions off and restarted. Sound was back.
03/07/2002 - Sound problem, did not come up at start up. Merry restarted with extensions off and restarted. Sound did not come back. Richard deleted sound preference. Did not work. Zapped PRAM, sound is now present. - WILL MONITOR
04/16/2002 - Sound problem. Merry restarted with extensions off and restarted which did not work. Richard Zapped PRAM, sound is now working.
When the gal that is using that machine not on it I'll get 9.2.2 on it and see how it goes.
Has anyone had as many problems? I did delete quite a bit out on other problems that this machine has had.
Thanks in advance!
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