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iTunes Won't Let Me Authorize My MBP
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Administrator
Join Date: Apr 2001
Location: San Antonio TX USA
Status:
Offline
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My account says I have only my iMac, my iPhone and my iPad authorized, yet when I try to authorize my MPB (early 2015, Core i5 2.9GHz), I get the "you can only have five computers authorized" error.
Apple's support has been limited to trashing the SC Info folder and restarting - which did nothing.
Any ideas? This isn't the end of the world, but it's darned frustrating!
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Glenn -----OTR/L, MOT, Tx
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Moderator
Join Date: Jun 2000
Location: inside 128, north of 90
Status:
Offline
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You can try deauthorizing them all and adding them back in?
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Administrator
Join Date: Jun 2000
Location: California
Status:
Offline
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Sounds like you have a couple phantom devices authorized. Probably old stuff you threw out years ago.
Apple: view iTunes devices list
Apple ID: view everything using your Apple ID (includes all iTunes devices + others)
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Administrator
Join Date: Apr 2001
Location: San Antonio TX USA
Status:
Offline
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My Apple ID list shows my iMac, my MBP, my iPad, my phone, my watch, and an old iPad. That’s a total of 6 devices, and only 2 are computers. So my quandary remains.
I may have to just do as you say, andi, and deauthorize all of them, then authorize them again, one at a time. That’s darned inconvenient for me, especially to fix a problem I didn’t (apparently) cause.
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Glenn -----OTR/L, MOT, Tx
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Administrator
Join Date: Apr 2001
Location: San Antonio TX USA
Status:
Offline
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I deauthorized everything, then authorized my MBP, which worked. Now to authorize my other stuff...
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Glenn -----OTR/L, MOT, Tx
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Administrator
Join Date: Apr 2001
Location: San Antonio TX USA
Status:
Offline
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I reauthorized my iMac without issues. The iDevices didn't need any authorizing and just kept working.
I've gotta wonder what was going on though. Manually de-authorizing to well below the limit should have fixed it...
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Glenn -----OTR/L, MOT, Tx
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