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Disappearing Letter "A"
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Mac Enthusiast
Join Date: Apr 2000
Status:
Offline
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I tried searching this forum, but for some reason I didn't find anything even though I recall reading about this problem somewhere... I probably didn't use the right keyword.
The letter "A" is starting to rub-off after about six months of use. Can someone tell me how Apple is handling this problem? Can individual keys be replaced or does it require sending the iBook to Apple? I just got it back after an optical drive replacement so I am not to keen about sending it off again...
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Admin Emeritus
Join Date: Oct 1999
Location: Zurich, Switzerland
Status:
Offline
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Apple will consider it a "cosmetic issue" not covered under warranty, and Apple only replaces entire keyboards, at substantial cost. But you will find, if you do a google search, several websites that sell individual keycaps for iBooks and PowerBooks.
tooki
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Mac Enthusiast
Join Date: Apr 2000
Status:
Offline
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Thanks for the info Tooki. I'll do a search at Google and see what turns up...
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Mac Enthusiast
Join Date: Feb 2004
Location: Nagoya
Status:
Offline
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12" iBook 1.2ghz / 1.2gb
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Mac Enthusiast
Join Date: Apr 2000
Status:
Offline
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I didn't think of using the word "disappearing."
I now notice that the "E" key is also wearing off...
It's pathetic...
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Fresh-Faced Recruit
Join Date: May 2005
Status:
Offline
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I got a iskin for mine when I first got my ibook in March. It works great and also keeps oils and dirst from the keyboard that could turn into an abrasive. WHen the iskin does get dirty I just use soup and water, let it dry and it looks new again, ,ine was $20.00 and well worth it.
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Mac Enthusiast
Join Date: Apr 2000
Status:
Offline
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I just use soup and water
What kind of soup? Tomato? Chicken noodle? Cream of mushroom?
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Mac Enthusiast
Join Date: Feb 2004
Location: Nagoya
Status:
Offline
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like i said in the other thread, i'm on my third keyboard now. but this one has held up the best so far. absolutely no problems yet. but i think overall i got a total lemon of an ibook.. bad keyboard (2x), bad RAM, bad HD. POS :-[
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12" iBook 1.2ghz / 1.2gb
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Fresh-Faced Recruit
Join Date: Jul 2004
Status:
Offline
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One of my friends recently dropped his iPod on my 12" Powerbook from a great height. It smashed the 'e' key right off and there was no way to get it back on so I went to the Apple store, told them what happened and they whacked out one of their spare keyboards. The technician removed a key from their keyboard and popped it on mine, free of charge. It might be worth taking it in and asking if they've got any spare key caps.
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Junior Member
Join Date: Oct 2003
Location: Plano, TX
Status:
Offline
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I had some letters coming off. I took it to the Apple store where I purchased it. They looked for some spare keys and when they couldn't find any they ordered a new keyboard. I purchased an iSkin and so far it's protecting the keyboard fine. This is my 2nd iBook. The first was purchased early June 2004. Within a few weeks I noticed it wobbled on the table. Apple replaced it with a new iBook, my current one. After 6 months it developed a bad ethernet port. Apple replaced the logic board. Then the keyboard noted above. I think I'll be purchasing Applecare before June 22 when my 1 year warranty runs out.
Kelvin
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Mac Elite
Join Date: Dec 2001
Location: Chicago
Status:
Offline
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Six months old? Just call them and tell them one of your keys is faulty. They'll next day you a new keyboard.
Okay so maybe it's not the most ethical answer.
But it will work.
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