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Help, freezing G5
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Mac Enthusiast
Join Date: Jun 2003
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The other night I left my G5 on encoding mp2s in Compressor 1.2. I woke up to a frozen G5 with fans roaring. I have done this before with Compressor 1.2, with more files, without a problem. Last night I pressed the power button to put my G5 to sleep, but instead of going to sleep a gray box popped up that would not let me do anything else with my machine. It said you need to restart your computer. Press the power button to restart. I restarted and pressed the power button again. This time it went to sleep. I woke it up a minute later and started using it again. When I was ready to go to sleep I pressed the power button again and the gray screen came back. I restarted aqnd then put it in sleep. This morning I opened Compressor and put two more files in for it two encode and I left. When I returned the fans were on full speed and the machine was frozen again. What is wrong with my G5? Also, hopefully unrelated, there was a storm with a lot of lightning the first time it froze, but nothing else in the house is acting weird, and it is on a UPS. Thanks for your help.
Will
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Dual 1.8 GHz G5
PB G4 1.67 GHz
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Professional Poster
Join Date: May 2001
Location: Switzerland
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The grey screen is a kernel panic.
I would look in your log files and see if you can identify what is causing the crash, however in my experience, it is usually a hardware issue of some type. RAM, hub, Motherboard... take you pick, check them all.
Also, run the Apple hardware test CD.
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Fresh-Faced Recruit
Join Date: Aug 2003
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Originally posted by The Placid Casual:
The grey screen is a kernel panic.
I would look in your log files and see if you can identify what is causing the crash, however in my experience, it is usually a hardware issue of some type. RAM, hub, Motherboard... take you pick, check them all.
Also, run the Apple hardware test CD.
Thanks, I looked at the log files and it seems to be the USB PCI card I installed. It is a Belkin High Speed USB 2.0 5 port PCI card. What can I do to fix this? This still does not resolve the freezing Compressor issue. It was installed after Compressor froze.
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eMac 1.25 Superdriver
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Mac Enthusiast
Join Date: Jun 2003
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Originally posted by NickGra:
Thanks, I looked at the log files and it seems to be the USB PCI card I installed. It is a Belkin High Speed USB 2.0 5 port PCI card. What can I do to fix this? This still does not resolve the freezing Compressor issue. It was installed after Compressor froze.
This was me. I am on a friend's machine.
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Dual 1.8 GHz G5
PB G4 1.67 GHz
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Mac Enthusiast
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I think I may have been wrong about it being the Belkin USB ports that I added last night. Looking over the log file it comes up with a few other times with the same information. It looks to me that it might be the built in USB. Can some one tell me what the problem is from these logs?
Fri Apr 30 21:53:58 2004
Unresolved kernel trap(cpu 1): 0x300 - Data access DAR=0x0000000000000144 PC=0x0000000000626AD8
Latest crash info for cpu 1:
Exception state (sv=0x2AADE500)
PC=0x00626AD8; MSR=0x00009030; DAR=0x00000144; DSISR=0x40000000; LR=0x00625EA4; R1=0x19B43C90; XCP=0x0000000C (0x300 - Data access)
Backtrace:
0x0021AEC4 0x00625EA4 0x00629AE0 0x00629EDC 0x006274D8 0x00035590 0x00035470
Kernel loadable modules in backtrace (with dependencies):
com.apple.driver.AppleUSBHub(2.0.6)@0x623000
dependency: com.apple.iokit.IOUSBFamily(2.0.8)@0x607000
Proceeding back via exception chain:
Exception state (sv=0x2AADE500)
previously dumped as "Latest" state. skipping...
Exception state (sv=0x00AE5500)
PC=0x00000000; MSR=0x0000D030; DAR=0x00000000; DSISR=0x00000000; LR=0x00000000; R1=0x00000000; XCP=0x00000000 (Unknown)
Kernel version:
Darwin Kernel Version 7.3.0:
Fri Mar 5 14:22:55 PST 2004; root:xnu/xnu-517.3.15.obj~4/RELEASE_PPC
panic(cpu 1): 0x300 - Data access
Latest stack backtrace for cpu 1:
Backtrace:
0x000834B8 0x0008399C 0x0001EDA4 0x000909C0 0x00093C8C
Proceeding back via exception chain:
Exception state (sv=0x2AADE500)
PC=0x00626AD8; MSR=0x00009030; DAR=0x00000144; DSISR=0x40000000; LR=0x00625EA4; R1=0x19B43C90; XCP=0x0000000C (0x300 - Data access)
Backtrace:
0x0021AEC4 0x00625EA4 0x00629AE0 0x00629EDC 0x006274D8 0x00035590 0x00035470
Kernel loadable modules in backtrace (with dependencies):
com.apple.driver.AppleUSBHub(2.0.6)@0x623000
dependency: com.apple.iokit.IOUSBFamily(2.0.8)@0x607000
Exception state (sv=0x00AE5500)
PC=0x00000000; MSR=0x0000D030; DAR=0x00000000; DSISR=0x00000000; LR=0x00000000; R1=0x00000000; XCP=0x00000000 (Unknown)
Kernel version:
Darwin Kernel Version 7.3.0:
Fri Mar 5 14:22:55 PST 2004; root:xnu/xnu-517.3.15.obj~4/RELEASE_PPC
*********
Fri Apr 30 23:15:21 2004
Unresolved kernel trap(cpu 0): 0x300 - Data access DAR=0x0000000000000144 PC=0x0000000000626AD8
Latest crash info for cpu 0:
Exception state (sv=0x39E72280)
PC=0x00626AD8; MSR=0x00009030; DAR=0x00000144; DSISR=0x40000000; LR=0x00625EA4; R1=0x19CD3C90; XCP=0x0000000C (0x300 - Data access)
Backtrace:
0x000261D4 0x00625EA4 0x00629AE0 0x00629EDC 0x006274D8 0x00035590 0x00035470
Kernel loadable modules in backtrace (with dependencies):
com.apple.driver.AppleUSBHub(2.0.6)@0x623000
dependency: com.apple.iokit.IOUSBFamily(2.0.8)@0x607000
Proceeding back via exception chain:
Exception state (sv=0x39E72280)
previously dumped as "Latest" state. skipping...
Exception state (sv=0x2AAE1280)
PC=0x00000000; MSR=0x0000D030; DAR=0x00000000; DSISR=0x00000000; LR=0x00000000; R1=0x00000000; XCP=0x00000000 (Unknown)
Kernel version:
Darwin Kernel Version 7.3.0:
Fri Mar 5 14:22:55 PST 2004; root:xnu/xnu-517.3.15.obj~4/RELEASE_PPC
panic(cpu 0): 0x300 - Data access
Latest stack backtrace for cpu 0:
Backtrace:
0x000834B8 0x0008399C 0x0001EDA4 0x000909C0 0x00093C8C
Proceeding back via exception chain:
Exception state (sv=0x39E72280)
PC=0x00626AD8; MSR=0x00009030; DAR=0x00000144; DSISR=0x40000000; LR=0x00625EA4; R1=0x19CD3C90; XCP=0x0000000C (0x300 - Data access)
Backtrace:
0x000261D4 0x00625EA4 0x00629AE0 0x00629EDC 0x006274D8 0x00035590 0x00035470
Kernel loadable modules in backtrace (with dependencies):
com.apple.driver.AppleUSBHub(2.0.6)@0x623000
dependency: com.apple.iokit.IOUSBFamily(2.0.8)@0x607000
Exception state (sv=0x2AAE1280)
PC=0x00000000; MSR=0x0000D030; DAR=0x00000000; DSISR=0x00000000; LR=0x00000000; R1=0x00000000; XCP=0x00000000 (Unknown)
Kernel version:
Darwin Kernel Version 7.3.0:
Fri Mar 5 14:22:55 PST 2004; root:xnu/xnu-517.3.15.obj~4/RELEASE_PPC
*********
Sat May 1 15:50:31 2004
Unresolved kernel trap(cpu 0): 0x300 - Data access DAR=0x0000000000000144 PC=0x0000000000626AD8
Latest crash info for cpu 0:
Exception state (sv=0x39E72280)
PC=0x00626AD8; MSR=0x00009030; DAR=0x00000144; DSISR=0x40000000; LR=0x00625EA4; R1=0x19CD3C90; XCP=0x0000000C (0x300 - Data access)
Backtrace:
0x000261D4 0x00625EA4 0x00629AE0 0x00629EDC 0x006274D8 0x00035590 0x00035470
Kernel loadable modules in backtrace (with dependencies):
com.apple.driver.AppleUSBHub(2.0.6)@0x623000
dependency: com.apple.iokit.IOUSBFamily(2.0.8)@0x607000
Proceeding back via exception chain:
Exception state (sv=0x39E72280)
previously dumped as "Latest" state. skipping...
Exception state (sv=0x2AAE1280)
PC=0x00000000; MSR=0x0000D030; DAR=0x00000000; DSISR=0x00000000; LR=0x00000000; R1=0x00000000; XCP=0x00000000 (Unknown)
Kernel version:
Darwin Kernel Version 7.3.0:
Fri Mar 5 14:22:55 PST 2004; root:xnu/xnu-517.3.15.obj~4/RELEASE_PPC
panic(cpu 0): 0x300 - Data access
Latest stack backtrace for cpu 0:
Backtrace:
0x000834B8 0x0008399C 0x0001EDA4 0x000909C0 0x00093C8C
Proceeding back via exception chain:
Exception state (sv=0x39E72280)
PC=0x00626AD8; MSR=0x00009030; DAR=0x00000144; DSISR=0x40000000; LR=0x00625EA4; R1=0x19CD3C90; XCP=0x0000000C (0x300 - Data access)
Backtrace:
0x000261D4 0x00625EA4 0x00629AE0 0x00629EDC 0x006274D8 0x00035590 0x00035470
Kernel loadable modules in backtrace (with dependencies):
com.apple.driver.AppleUSBHub(2.0.6)@0x623000
dependency: com.apple.iokit.IOUSBFamily(2.0.8)@0x607000
Exception state (sv=0x2AAE1280)
PC=0x00000000; MSR=0x0000D030; DAR=0x00000000; DSISR=0x00000000; LR=0x00000000; R1=0x00000000; XCP=0x00000000 (Unknown)
Kernel version:
Darwin Kernel Version 7.3.0:
Fri Mar 5 14:22:55 PST 2004; root:xnu/xnu-517.3.15.obj~4/RELEASE_PPC
*********
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Dual 1.8 GHz G5
PB G4 1.67 GHz
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Professional Poster
Join Date: May 2001
Location: Switzerland
Status:
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I'd be tempted to try an archive install and see if tht helps out...
Also, do you have things plugged into an Apple keyboard or display with built in USB hub? A fault with one of these could cause similar messages.
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Mac Enthusiast
Join Date: Jun 2003
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I do have a mouse and a printer plugged into my Apple Pro Keyboard. It is the older pro kb not the new one.
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Dual 1.8 GHz G5
PB G4 1.67 GHz
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Professional Poster
Join Date: May 2001
Location: Switzerland
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Originally posted by willab:
I do have a mouse and a printer plugged into my Apple Pro Keyboard. It is the older pro kb not the new one.
I'd be tempted to give the new keyboard a try and see if you still get the issues...
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Mac Enthusiast
Join Date: Jun 2003
Status:
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I have not had any kernel panics since I removed the USB card, so I think that was it. I saw references to March 5 which I thought were a problem I somehow never saw, but I now realize I formated my HD March 15. Thanks for your help.
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Dual 1.8 GHz G5
PB G4 1.67 GHz
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