Hi The itunes program always reconized my ipod except for one time. i was in itunes and decided to see if the ipod needed a software update. When I checked it told me the ipod was in use[itunes] and to close the other program. I closed itunes and did the update check.when i was finished I closed the update program and reopened itunes, but it did not reconize the ipod . The ipod was reconized by the computor, but not itunes. I left the ipod connected and updated the itunes program [it needed it] through the internet. when the updated itunes opened the ipod was reconized. My question [finally] is, was this a software problem with itunes? I just want to be sure it wasn't a problem with the ipod itself. P.S using windows xp