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mhuie · Jul 5, 2007, 02:25 PM

My iPhone has been locking once a day recently, as does my friend's.

Locking up i mean the screen is dark (locked) and it doesn't respond to any input at all. Holding down the power button does nothing. I have to hold down the power and menu button until the phone reboots.

My phone still has 4gb free and I only have one safari page open (so I don't think its a memory issue).

Has anyone else experienced this and is there a solution?

NateEssex · Jul 10, 2007, 07:35 AM

Originally Posted by mhuie

My iPhone has been locking once a day recently, as does my friend's.

Locking up i mean the screen is dark (locked) and it doesn't respond to any input at all. Holding down the power button does nothing. I have to hold down the power and menu button until the phone reboots.

My phone still has 4gb free and I only have one safari page open (so I don't think its a memory issue).

Has anyone else experienced this and is there a solution?

This just happened to me this morning. Did you find a solution? The bar to unlock the screen won't react to my finger. I have a Gig left open and a full charge.

HELP!

cSurfr · Jul 10, 2007, 09:48 AM

I had this problem and Apple replaced the iPhone. . . unfortunately my new one has started doing the exact same thing. I would guess it's a software issue that will be addressed. . . .

bcaslis · Jul 10, 2007, 01:50 PM

Do a soft reset by hold the power and home buttons for about 10 seconds until it resets and shows the Apple logo.

I've had this happen once in the past 1 1/2 weeks. Hopefully this will be fixed in a software update, but it's still more stable than other smartphones I've used.

Originally Posted by NateEssex

This just happened to me this morning. Did you find a solution? The bar to unlock the screen won't react to my finger. I have a Gig left open and a full charge.

HELP!

::maroma:: · Jul 10, 2007, 01:56 PM

There are definitely some issues with the software. I'm sure some are worse than others, but I've had my phone get funky on me a few times. It hasn't happened frequently enough to bug me, but I've heard of others having bigger problems. I imagine Apple knows all about this stuff and is working on an update of some sort.

I noticed when I plugged in my iPhone last night I got a dialog box saying that it had some diagnostic info that Apple would like, so I hit the button to send it to em. Pretty cool feature.

krove · Jul 10, 2007, 04:50 PM

I had this happen just once. After resetting it, I haven't seen the issue since.

cSurfr · Jul 10, 2007, 04:53 PM

Just an update, but today I talked with AppleCare for about 2 hours concerning this, and they suggested I get my SIM replaced, as it was the only common factor in the phones locking up. Well, my Apple store called AT&T and told them I was coming. After they replaced they SIM, I went back to the Apple Store (in the same plaza), and used their MacBook to re-activate my phone. Sor far, so good. No random lockups at all. I'll keep you posted!

::maroma:: · Jul 10, 2007, 05:43 PM

Originally Posted by cSurfr

Just an update, but today I talked with AppleCare for about 2 hours concerning this, and they suggested I get my SIM replaced, as it was the only common factor in the phones locking up. Well, my Apple store called AT&T and told them I was coming. After they replaced they SIM, I went back to the Apple Store (in the same plaza), and used their MacBook to re-activate my phone. Sor far, so good. No random lockups at all. I'll keep you posted!

Good deal, good luck!

krove · Jul 10, 2007, 09:42 PM

That's interesting to know about the sim card.

cSurfr · Jul 11, 2007, 12:24 PM

Well, so far, so good. The phone hasn't locked up once since they replaced the SIM. . .