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You are here: MacNN Forums > Hardware - Troubleshooting and Discussion > Mac Desktops > Exhaust fan too fast

Exhaust fan too fast
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opus_az
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Mar 11, 2008, 12:00 PM
 
Hi...

This is a brand new Mac Pro. Was doing fine for a few days. Now the exhaust fan is running way too fast. May be a coincidence, but it started when Parallels froze and I had trouble force quiting it. But the high fan speed is now permanent.

iStat Pro is showing all temp areas are good: approx 80 - 85 F. The exhaust fan is showing around 1500RPM.

I left the Mac turned off all night and still it's too fast this morning. Even taking the Macs side panel off doesn't do anything. I reset the PRAM since I couldn't think of anything else. Didn't help.

Any suggestions? I thought I'd try here first before calling Apple.

Thx,
D.
     
Big Mac
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Mar 11, 2008, 12:05 PM
 
Did you run the hardware test disc?

"The natural progress of things is for liberty to yield and government to gain ground." TJ
     
opus_az  (op)
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Mar 11, 2008, 01:46 PM
 
Originally Posted by Big Mac View Post
Did you run the hardware test disc?
I didn't know there was a hw test. I just ran it. The normal test came back clean, the extended test returned an error: 4SNS/1/40000000:TH3P-128.000

Guess it's a call to Apple, then.

Thanks@
     
opus_az  (op)
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Mar 13, 2008, 10:23 AM
 
In case anyone's interested, Apple phone tech support couldn't resolve it, and I'm still not certain they ever deciphered the error code. They dispatched an onsite tech who swapped out the motherboard, CPU, power supply, and fans.That was yesterday. All's well now. Wow, changing the mobo on Mac Pros is a pain in the butt!
     
Frankeinstein
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Mar 13, 2008, 10:39 AM
 
Originally Posted by opus_az View Post
In case anyone's interested, Apple phone tech support couldn't resolve it, and I'm still not certain they ever deciphered the error code. They dispatched an onsite tech who swapped out the motherboard, CPU, power supply, and fans.That was yesterday. All's well now. Wow, changing the mobo on Mac Pros is a pain in the butt!
Geez, I'd assume so, how long did it take the tech to do that?

thats quite the project compared to replacing a DIY PC. lol
     
Big Mac
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Mar 13, 2008, 10:44 AM
 
It was nice of them to dispatch an on-site tech. You must be a highly valued customer.

"The natural progress of things is for liberty to yield and government to gain ground." TJ
     
Simon
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Mar 13, 2008, 12:58 PM
 
Yeah, that's great service!
     
imitchellg5
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Mar 13, 2008, 06:00 PM
 
Originally Posted by Big Mac View Post
It was nice of them to dispatch an on-site tech. You must be a highly valued customer.
Of course he is. They know he frequents MacNN and if they do it wrong we'll all hear about it and we'll boycott Apple for two hours
     
mkerr64
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Mar 19, 2008, 11:53 PM
 
smc fan control
R.I.P Steve Jobs
     
   
 
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