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You are here: MacNN Forums > Software - Troubleshooting and Discussion > macOS > Apps crashing after 10.2.3

Apps crashing after 10.2.3
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I'mDaMac
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Dec 22, 2002, 12:05 AM
 
I'm having apps unexpectedly quit on me right after launch after I updated to 10.2.3. The affected apps so far are iChat, Entourage, AOL, and VPC. I've tried repairing permissions with Apple Disc Utility but no luck. BTW, I'm on a TiBook 667 with 512MB ram. Any ideas?
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Mr. Blur
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Dec 22, 2002, 12:19 AM
 
i don't have any trouble with any of those (except aol which i do not have....). perhaps try deleting the preference file for one of them and see if that helps...if it does then try deleting the others. or, a good way to test that theory is to log in as a different user and see if the apps launch.....
Artificial intelligence is no match for natural stupidity...
     
I'mDaMac  (op)
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Dec 22, 2002, 02:10 AM
 
Originally posted by Mr. Blur:
i don't have any trouble with any of those (except aol which i do not have....). perhaps try deleting the preference file for one of them and see if that helps...if it does then try deleting the others. or, a good way to test that theory is to log in as a different user and see if the apps launch.....
Yeah, I tried all that. Even made a new user just for that purpose with still no luck. Even tried re-installing AOL under the new user with the same results. Those apps worked fine until I upgraded to 10.2.3.
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TheIceMan
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Dec 22, 2002, 04:01 AM
 
Originally posted by I'mDaMac:
I'm having apps unexpectedly quit on me right after launch after I updated to 10.2.3. The affected apps so far are iChat, Entourage, AOL, and VPC. I've tried repairing permissions with Apple Disc Utility but no luck. BTW, I'm on a TiBook 667 with 512MB ram. Any ideas?
Man, sorry dude. I have the same system as you, 667MHz w/ 512 RAM. I have 10.2.3 but so far no problems. I had MS Word unexpectedly quit several times, but then I downloaded the MS Office update and it worked fine, no quitting. Hope you find out what's wrong with it. Let DiskWarrior fix it. If that bad boy doesn't take care of it, I don't know what can. If you take it into the Apple store, those guys will pull out DiskWarrior too. Hope you get it fixed.
     
Angus_D
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Dec 22, 2002, 07:27 AM
 
If you can open Console.app, look there for any error messages.
     
I'mDaMac  (op)
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Dec 22, 2002, 09:22 PM
 
Thanks for the responses. I ended up doing an archive and install (clean install) with my 10.2 CD then updating to 10.2.3. Everything seems to be working fine again. Not sure what it was about my previous install, I've never had problems until now.
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dvd
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Dec 22, 2002, 09:27 PM
 
Originally posted by I'mDaMac:
Thanks for the responses. I ended up doing an archive and install (clean install) with my 10.2 CD then updating to 10.2.3. Everything seems to be working fine again. Not sure what it was about my previous install, I've never had problems until now.

great... with os x we can 'fix' problems just like how windows users fixes it, install new windows =[
-Athlon XP 1500+, 256 PC2700 DDR RAM, 30 + 60 gig HD.
-Powermac G4 "Digital Audio", 384mb ram, 40gig HD, 16mb rage pro 128
-original iPod 5gig =]
     
Fuzzle
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Dec 22, 2002, 11:47 PM
 
My Apple System Profiler crashes on start now. It goes to "gather data" then dumps this to the console

Code:
2002-12-22 22:46:34.831 Apple System Profiler[2792] *** -[NSAutoreleasePool dealloc]: Exception ignored while releasing an object in an autorelease pool: NSRangeException *** -[NSCFArray objectAtIndex:]: index (1) beyond bounds (1) Dec 22 22:46:38 honky crashdump: Crash report written to: /Users/justinaugust/Library/Logs/CrashReporter/Apple System Profiler.crash.log
and this is the crash.log
Code:
Date/Time: 2002-12-22 22:46:38 -0500 OS Version: 10.2.3 (Build 6G30) Host: iHonky.local. Command: Apple System Profiler PID: 2792 Exception: EXC_BAD_ACCESS (0x0001) Codes: KERN_PROTECTION_FAILURE (0x0002) at 0x00000006 Thread 0: #0 0x90073c48 in mach_msg_trap #1 0x90005f90 in mach_msg #2 0x90148b10 in __CFRunLoopRun #3 0x90180fe4 in CFRunLoopRunSpecific #4 0x969a36a0 in RunCurrentEventLoopInMode #5 0x969b34c8 in ReceiveNextEventCommon #6 0x969da584 in BlockUntilNextEventMatchingListInMode #7 0x9308d8ac in _DPSNextEvent #8 0x9309fb04 in -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] #9 0x930b15e4 in -[NSApplication run] #10 0x9315f6b8 in NSApplicationMain #11 0x00003bb8 in 0x3bb8 #12 0x00003a38 in 0x3a38 Thread 1: #0 0x90073c48 in mach_msg_trap #1 0x90005f90 in mach_msg #2 0xc0007754 in __ape_internal #3 0xc000119c in __ape_agent #4 0x90020d48 in _pthread_body Thread 2: #0 0x90000e2c in read #1 0x9014dde8 in _CFReadBytesFromFile #2 0x9014dc08 in _CFFileURLCreateDataAndPropertiesFromResource #3 0x9014db0c in CFURLCreateDataAndPropertiesFromResource #4 0x90151fe0 in _CFBundleCopyInfoDictionaryInDirectoryWithVersion #5 0x9015ade0 in _CFBundleCopyInfoDictionaryInDirectory #6 0x8d0c16cc in -[FileGatherer gatherFrameworksORExtensions:forType:recurseDirectories:appendData:] #7 0x8d0c2028 in -[FileGatherer gatherFileInfoAtPaths:forType:recurseDirectories:appendData:] #8 0x01829d90 in createStringArray #9 0x8d0c5830 in -[ASPDefaultGatherer gatherLocalizedData:withBundle:] #10 0x8d0c5748 in -[BundleFinder dataFromGatherersWithExtension:andData:andPath:] #11 0x0000592c in 0x592c #12 0x9081cd38 in forkThreadForFunction #13 0x90020d48 in _pthread_body Thread 3 Crashed: #0 0x90132004 in CFRelease #1 0x8d0c17f4 in -[FileGatherer gatherFrameworksORExtensions:forType:recurseDirectories:appendData:] #2 0x8d0c2028 in -[FileGatherer gatherFileInfoAtPaths:forType:recurseDirectories:appendData:] #3 0x01817d94 in createStringArray #4 0x8d0c5830 in -[ASPDefaultGatherer gatherLocalizedData:withBundle:] #5 0x8d0c5748 in -[BundleFinder dataFromGatherersWithExtension:andData:andPath:] #6 0x0000592c in 0x592c #7 0x9081cd38 in forkThreadForFunction #8 0x90020d48 in _pthread_body Thread 4: #0 0x90073c48 in mach_msg_trap #1 0x90005f90 in mach_msg #2 0x90148b10 in __CFRunLoopRun #3 0x90180fe4 in CFRunLoopRunSpecific #4 0x90148360 in CFRunLoopRun #5 0x9402d010 in DRStatus::GetActiveStatus() #6 0x9402cf74 in DRStatus::GetActiveStatus() #7 0x94003a88 in DRThreadObject::SetFixedPriority(unsigned long) #8 0x90020d48 in _pthread_body PPC Thread State: srr0: 0x90132004 srr1: 0x0000f030 vrsave: 0x00000000 xer: 0x20000000 lr: 0x90131ff4 ctr: 0x90131fdc mq: 0x00000000 r0: 0x8d0c17f4 r1: 0xf0140b30 r2: 0x24000284 r3: 0x00000000 r4: 0x00000086 r5: 0x00000000 r6: 0x00000001 r7: 0x00000000 r8: 0xa0131ff4 r9: 0xa0131ff4 r10: 0x01e38394 r11: 0x8d0c7028 r12: 0x90131fdc r13: 0x8d0c70d4 r14: 0x8d0c70e4 r15: 0xa07ee708 r16: 0x906c0bec r17: 0x018011c0 r18: 0x00000000 r19: 0x00000001 r20: 0x01887780 r21: 0x01801a80 r22: 0x00000000 r23: 0x01dc8820 r24: 0x017ea2c0 r25: 0x00000000 r26: 0x01893bf0 r27: 0x00000000 r28: 0x01887da0 r29: 0x01887da0 r30: 0x01b15f10 r31: 0x90131ff4
Any clues to what this shizzle means?
( Last edited by Fuzzle; Dec 23, 2002 at 12:02 AM. )
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wadesworld
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Dec 23, 2002, 02:18 AM
 
Yep, it means there's a bug in Apple System Profiler.

Wade
     
Fuzzle
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Dec 23, 2002, 03:23 AM
 
and that's why I moved my info over to the openforum at arstechnica in this thread
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wadesworld
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Dec 23, 2002, 11:26 AM
 
and that's why I moved my info over to the openforum at arstechnica in this thread
What do you want me to do? Pretend there's a magic solution?

ASP was recursing over your system directories, looking for frameworks or extensions. It called CFRelease() on an item and crashed. The probable cause is that item had already been released somewhere else. As I said, a bug.

There. Is everything much more clear now?

I suppose I could have suggested that you delete all non-Apple frameworks or kernel extensions. But I consider that extremely dangerous for most people and likely not the cause of the problem.

Wade
( Last edited by wadesworld; Dec 23, 2002 at 11:38 AM. )
     
snerdini
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Dec 23, 2002, 11:30 AM
 
Why not restart holding shift to disable all non-Apple kexts?
     
DoctorW
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Dec 23, 2002, 02:17 PM
 
For what it's worth, I was having a similar problem with iCal for a while. It crashed on startup every single time, and trashing prefs and re-installing didn't cure what ailed it. I tracked it down to my having removed the HelveticaNeue font from the system. Tossed it back in, and haven't had a problem since.
     
SMacTech
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Dec 23, 2002, 02:22 PM
 
Before you updated, did you run fsck -y in single user mode. I always do, and in doing so it repaired several problems as it had been almost a month since I rebooted.
     
JoelStoner
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Dec 24, 2002, 05:02 AM
 
Before you updated, did you run fsck -y in single user mode. I always do, and in doing so it repaired several problems as it had been almost a month since I rebooted.


What's fsck-y????
Joel Stoner
     
   
 
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