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You are here: MacNN Forums > Hardware - Troubleshooting and Discussion > Mac Desktops > Radeon HD3870 and SL = no dual monitor/video out

Radeon HD3870 and SL = no dual monitor/video out
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osiris
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Jan 19, 2010, 03:11 PM
 
Just throwing this out there, because I'm at a loss.

I have two Mac Pros running Snow Leopard and both with ATI Radeon HD3870s.
After installing Snow Leopard on both machines, I lost my second monitor and video out abilities. I swapped computers, but the issue is on both. Upgrading to 10.6.2 changed nothing.

Anyone else having issues? Suggestions? Thanks.
( Last edited by osiris; Jan 19, 2010 at 07:05 PM. )
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Leonard
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Jan 21, 2010, 12:12 PM
 
1.) Make sure you have all the updates applied from Software Update. After the updates, shutdown and restart, just to make sure.

2.) Reset your PRAM/NVRAM

3.) Reset your SMC Intel-based Macs: Resetting the System Management Controller (SMC)
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osiris  (op)
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Jan 21, 2010, 01:11 PM
 
Originally Posted by Leonard View Post
1.) Make sure you have all the updates applied from Software Update. After the updates, shutdown and restart, just to make sure.

2.) Reset your PRAM/NVRAM

3.) Reset your SMC Intel-based Macs: Resetting the System Management Controller (SMC)
I tried most of this already, except the SMC reset. I'll give it shot. Thanks!
"Faster, faster! 'Till the thrill of speed overcomes the fear of death." - HST
     
osiris  (op)
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Jan 21, 2010, 01:19 PM
 
No dice. the SMC reset had no effect.

I contacted AppleCare, maybe I'll get new video cards out of this.

Thanks again
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