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You are here: MacNN Forums > Software - Troubleshooting and Discussion > macOS > Help! Word crashed my Print Center. Now I cannot purge the queue!

Help! Word crashed my Print Center. Now I cannot purge the queue!
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The Shadow
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Join Date: Jul 2002
Location: Mexborough, UK
Status: Offline
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Sep 22, 2002, 02:16 PM
 
I use an iBook 600 networked via AirPort to an iMac 600SE and am usingOSX v10.2.1 on both machines. I'm a schoolteacher and this afternoon (UK) I was preparing my lessons for tomorrow like I've done a thousand times before using Word X.

I have printer sharing enabled to allow me to print from the iBook to the upstairs iMac. I printed three documents (so I thought) but later upon going upstairs to pick them up found only one in the printer tray.

Returning to the iBook I opened the Print Center to find it locked up with a moving candy stripe bar and the message "waiting for job to complete." Three more jobs were waiting. however the option to stop the jobs was greyed out. There seemed to be no way to stop the queue.

I went upstairs to the iMac. On opening it's Print Center I was told there were no printers available. I disabled printer sharing and tried to add the HP DeskJet. No luck, "an error occured while trying to add the printer". A restart cured the problem.

On re-enabling printer and file sharing I managed to reprint the lesson plans by copying my work to the iMac and printing from its copy of Word.

However I cannot purge the original jobs from the iBook's Print Center. All options are greyed out. The iBook thinks it is still printing. I cannot delete the printer from the list for the same reason.

In desperation I tried trashing the whole application and copying the iMac's Print Center over to the ibook thinking that would cure it. No such luck! same problem as before. There must be a file hidden somewhere in the depths of OSX that is telling Print Center it is busy.
Print Center is now useless on my iBook.

Is there anything I can do to convince the Print Center that it has no jobs and to start behaving itself again? I'm not averse to a bit of Terminal hacking if it will get the darned thing working again.I'm a careful sort.

Thanks in anticipation

Steve
     
The Shadow  (op)
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Join Date: Jul 2002
Location: Mexborough, UK
Status: Offline
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Sep 23, 2002, 12:14 PM
 
I've sorted it folks

Steve
     
   
 
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