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You are here: MacNN Forums > Software - Troubleshooting and Discussion > macOS > My "More Info" button disappeared....!?

My "More Info" button disappeared....!?
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EdipisReks
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Join Date: May 2003
Location: Cincinnati, Oh
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Jan 17, 2005, 06:39 PM
 
you know the "more info" button at the bottom of the dialog box in the "about this mac" window? well, i just noticed that mine is greyed out for some reason. nothing has changed since the last time i looked at the button. does anyone have any idea on how to get access back? it is greyed out both on my regular admin account and my root user account. thanks.
20" iMac/2.4 C2D/4GB RAM/320 HD + ViewSonic VX2025WM
13" MBP/2.26 C2D/4GB RAM/250 HD
16 GB iPhone
     
Appleman
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Join Date: Feb 2001
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Jan 17, 2005, 07:08 PM
 
Maybe there isn't more to tell about it
     
EdipisReks  (op)
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Jan 17, 2005, 07:11 PM
 
heh. maybe you're right.
20" iMac/2.4 C2D/4GB RAM/320 HD + ViewSonic VX2025WM
13" MBP/2.26 C2D/4GB RAM/250 HD
16 GB iPhone
     
Chuckit
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Join Date: Oct 2001
Location: San Diego, CA, USA
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Jan 17, 2005, 07:14 PM
 
Is System Profiler still in /Applications/Utilities?
Chuck
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"Instead of either 'multi-talented' or 'multitalented' use 'bisexual'."
     
EdipisReks  (op)
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Jan 17, 2005, 07:23 PM
 
yes, it is still available and works fine. i still want my "more info" button
20" iMac/2.4 C2D/4GB RAM/320 HD + ViewSonic VX2025WM
13" MBP/2.26 C2D/4GB RAM/250 HD
16 GB iPhone
     
tooki
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Join Date: Oct 1999
Location: Zurich, Switzerland
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Jan 17, 2005, 07:58 PM
 
I have a similar problem on my old B&W G3, running a completely current install of Panther. The button is still there, as is the Software Update command in the Apple menu, but if I choose that command, or press Software Update in the "About this Mac" window, nothing happens. Software Update still works fine when run from System Preferences, and it checks automatically just fine as well.

It's not been a big enough problem to make me look into it, though, so I have no idea what the cause or fix is.

tooki
     
CharlesS
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Join Date: Dec 2000
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Jan 17, 2005, 08:10 PM
 
Huh, it could be looking up System Profiler by the creator code and/or bundle ID and failing for some reason.

Have you tried deleting the LaunchServices caches, then rebooting and trying it again?

Ticking sound coming from a .pkg package? Don't let the .bom go off! Inspect it first with Pacifist. Macworld - five mice!
     
EdipisReks  (op)
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Jan 17, 2005, 09:02 PM
 
thanks, charles! deleting the launchservices caches did the job.
20" iMac/2.4 C2D/4GB RAM/320 HD + ViewSonic VX2025WM
13" MBP/2.26 C2D/4GB RAM/250 HD
16 GB iPhone
     
   
 
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